TRANSCRIPT of Episode 31 : "American Girl Doll / Aldi Grocery"

Review That Review with Chelsey Donn & Trey Gerrald

Episode 31 : "American Girl Doll / Aldi Grocery"

Transcription

*Please Pardon any spelling errors!

THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!

RTR 31

[00:00:00] VOICEOVER: [Theme Song]

[00:00:30] CHELSEY DONN: Hi.

[00:00:32] TREY GERRALD: Well, hello. Hello listeners. Welcome to Review That Review. We are the podcast dedicated to reviewing.

[00:00:38] CHELSEY DONN: Reviews! We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we rate and review those hilarious scaping and sometimes suspicious online reviews.

[00:00:50] TREY GERRALD: That's Chelsey Donn!

[00:00:52] CHELSEY DONN: And that's Trey Gerrald.

[00:00:55] TREY GERRALD: And together we are:

[00:00:57] VOICEOVER: the Review Queens.

[00:01:01] TREY GERRALD: And if you want to support the show while getting bonus and exclusive content, including a members only after show podcast, visit our Patreon page at patreon.com/ReviewThatReview Chelsey girl. How in the world is your first week , of the new year goin, diva?

[00:01:20] CHELSEY DONN: Oh my goodness. I gotta say, you know, when you have those weeks, when it's like, you just feel behind, already on like Monday, you know what I'm talking about? That's what I feel like. I feel like I'm just like running out of time. Like what's happening like times starting and concluding all at once! New year. I don't know. It just feels like there's a lot in my brain that I need to account for. Feeling a little overwhelmed, but you know, getting through it, how's your week going?

[00:01:49] TREY GERRALD: It's interesting. Maybe there's something in the air because I had to make a, um, an appointment for hunter at the vet. the location is literally a block from our house, but they have a 24 hour emergency vet that's in a different town. So I like made an appointment. Accidentally for the one that's half an hour away. And then I like tried to change it. You can't change it online. So then you have to call and then no one answered. So then someone finally called me back and they were like, we can't make appointments for that other location, but I didn't want to cancel this without speaking with you, in case it's like time sensitive. And I was like, no, no, no, go ahead and cancel it. So then I had to like call the actual location. That's a block from my house and they're going to see him tomorrow morning. So at like-

[00:02:28] CHELSEY DONN: and that's just one item on the to-do list. It turns into like half the day and exactly Trey that's exactly what I'm feeling is like each item on my to-do list that should take two seconds is for some reason taking half the day, you know?

[00:02:42] TREY GERRALD: And like I got an email multiple times. It's like this appointment is coming up. But then there's no like link to like click and be done. So I thought that was already complicated. And then they're like, oh, we can't even like help you call this other number anyway. It's totally fine.

[00:02:57] CHELSEY DONN: This is all feeling like very complainy.

[00:02:59] TREY GERRALD: You know, I think we're launching in, although I have a very specific complaint to share,

[00:03:04] CHELSEY DONN: no, I have one as well, but I'm just saying we're really, we usually do that, like twist of like now that we've been so optimistic about how our new year's resolutions are going, let's complain, but you know, it's okay. Like sometimes it's a kvetcher day.

[00:03:19] TREY GERRALD: Well, let me, you just teed me up because

[00:03:21] Lodge A Complaint!

[00:03:21] TREY GERRALD: Chelsey, is there anything that you would like to

[00:03:23] VOICEOVER: Lodge A Complaint?

[00:03:25] TREY GERRALD: about?

[00:03:26] CHELSEY DONN: Yeah, there is Trey. So this complaint It's just like, it seems very obvious, like so obvious that it was like, have we talked about this already? So, you know, when someone says to you like, oh Trey, you look tired.

[00:03:40] TREY GERRALD: Oh, God,

[00:03:41] CHELSEY DONN: Mmm-hmmm. Why are we still doing that? Like, it's become such a part of pop culture of everything that we all know what it means. When you tell someone they look tired, we know that you're telling them them, that they look like crap. And I just think we need to put an end to this once. And for, I'm not going to say the person that asked me if I was tired today because it's unimportant, but somebody did ask me if I was tired today, which yeah, I am tired a little bit.

[00:04:07] CHELSEY DONN: However, I think there's better ways of addressing this concern. why can't you say, Hey, what's going on? Or, you know, it seems like maybe you have a lot on your plate or, you know, I'm feeling really overwhelmed right now. How are you feeling with life? I don't know. There's like other ways of getting to the core of the issue if you are in fact concerned about my sleep schedule, maybe a part of me felt good today and now you're telling me I look tired and now I know I look haggared and bad. So I'm going to complain about it, Trey.

[00:04:39] TREY GERRALD: Yes. I have encountered that as well. It isn't a question. Are you feeling tired? It's declaring that you appear a certain way. So then how do you respond to, I actually have a very funny, well, okay. This is making me think of eight different things, but before I forget this, I once was in Key West in the pool and someone was visiting Key West that's friends with David from a long time ago. So we're, kibbutzing in the pool talking whatever. And he talks about his sister and he's Jewish and his sister's name was like, I who knows. Anyway-

[00:05:09] CHELSEY DONN: Yeah.

[00:05:10] TREY GERRALD: What I was saying was, oh, like usually Jews name after someone who's who has lived. And so we repeat a lot of names and so, so I was just like, oh, that doesn't sound like a Jewish name. And he said, okay. And I thought it was like the most brilliant response because it's like, I don't have to, oh, you look tired. Okay.

[00:05:32] CHELSEY DONN: Okay.

[00:05:33] TREY GERRALD: I don't have to be a responsible for explaining it. I don't have to be responsible for addressing anything that you just said. It also was a little bit blunt and direct to be like, okay. Anyway,

[00:05:43] CHELSEY DONN: The person said it like in a way that was sort of feigning concern a little bit like, oh, you look tired and not for whatever reason, just like ticked me off even more because I'm like, you're why are we making this about the way that I look like if you're sensing an energy for me that like you could tell, I'm sort of spinning my wheels, which I am, you know, why can't we just go right into that?

[00:06:06] CHELSEY DONN: Why does it have to be about the way that I look don't even feign concern? Like if it's an older person, that's like, A'. you look tired like that? It's like, okay, like you're just older and like that's a semi generational thing. So whatever you know?

[00:06:20] TREY GERRALD: Oh, okay. Good complaint. I hear you. And it also is a complaint of mine. Yes. I agree. I don't know how we haven't gotten there yet.

[00:06:27] CHELSEY DONN: Right? It doesn't. It just seems like something we would have already talked about. I could really use one of those calm commercials right now, you know? Nice exhale. So Trey, tell us it's time for you to have your exhale moment Lodge your complaint.

[00:06:43] TREY GERRALD: All right. So this is piggybacking off of My Royal Highness last week. And then I posed the question. Wait, did I ever Lodge this as a complaint? Because I do love confetti and I love glitter.

[00:06:55] CHELSEY DONN: Yeah.

[00:06:55] TREY GERRALD: But I have a complaint about this trope slash trend that has emerged on the Broadway stage where the finale of the musical, the button. Shoots off confetti cannons.

[00:07:11] CHELSEY DONN: Sure.

[00:07:12] TREY GERRALD: I hate it. And I don't want to get too inside baseball. I also, I'm never going to be like a Broadway musical theater celebrity. So I don't know why I'm concerned about speaking out of school, but I can directly attach this to a very famous Tony Award winning. I'm just going to say it.

[00:07:33] TREY GERRALD: This is a Jerry Mitchell STI where confetti cannons, shoot out into the audience. I think what I don't like about it is it feels cheap to me. It feels like a cheap way to elicit joy from the audience at the very end of the show. So that people are like, right as they're like getting ready to applaud the cast members and then leave the stage. And it's like, you end on a big bang because if you don't like the beginning, at least you walk out feeling happy and that's, the memory...it just feels cheap. So I collected a little list of musicals off the top of my head with a little, a little guidance from my friend Marc, and a little guidance from my friend, Rachel, we all thought of these same shows-

[00:08:15] CHELSEY DONN: Okay. Give me the list.

[00:08:16] TREY GERRALD: Okay. Famously the end of Hairspray.

[00:08:20] CHELSEY DONN: I was going to say Hairspray.

[00:08:21] TREY GERRALD: Yes. Yeah, I get it. SpongeBob. Okay. Sure. It's a kid thing. Shrek. Okay. Yeah. It's kids. Okay. Sure. Maybe Matilda, an adult musical based on a child's story. That's a little too heavy for, I mean, whatever Spamalot, kind of makes sense. Maybe Monty Python. Sure. Maybe Priscilla at that kind of makes sense. It's like drag Queens-

[00:08:44] CHELSEY DONN: I like Priscilla.

[00:08:45] TREY GERRALD: Kinky Boots. Also Jerry Mitchell,

[00:08:47] CHELSEY DONN: Yeah..

[00:08:48] TREY GERRALD: Kinky Boots has the same exact ending as La Cage. All of a sudden, there's this big production number that doesn't resolve anything, but we like scream and clap. And I love all of that. Moulin Rouge. Kind of makes sense. The whole point is it's a spectacle and Frozen, I think is the most appropriate cause they shot out snow confetti, which I think textually, Elsa shoots snow. It makes sense.

[00:09:09] CHELSEY DONN: So that makes sense.

[00:09:11] TREY GERRALD: Spiderman.

[00:09:12] CHELSEY DONN: This is making me think of something else with this complaint that I think is really interesting because I think what's interesting about the Broadway show thing is the waste, right? Because this is eight shows a week of these confetti things going off. How much waste is that? That just seems like that's a lot of waste

[00:09:31] TREY GERRALD: Um, I wonder if there's a way to recycle it. Like if they can like sweep it up?

[00:09:35] CHELSEY DONN: No! You can't recycle it. No,

[00:09:37] TREY GERRALD: I don't know. I mean, I think the streamers, cause a lot of them are streamers too where they're like several feet long. Like, I don't know how you recycle that. I don't know. But speaking of this, there was this play called The Humans. there was a scene where the like sister character comes in and she's holding like a 12 pack of toilet paper and they rip open the plastic. And I still think about it to this day, how I

[00:10:04] CHELSEY DONN: need toilet paper? Like did they just have a million things of toilet paper, maybe every single show somebody else got to go home with with some toilet paper.

[00:10:14] TREY GERRALD: They donate, I don't know. Or maybe they just have like a plastic wrap machine in the back, like, but that's literally, I don't remember what happened next. I can't tell you what happened in that scene.

[00:10:23] CHELSEY DONN: Because you were distracted by that.

[00:10:24] TREY GERRALD: The whole time.

[00:10:26] CHELSEY DONN: I will say I have been on the receiving end of that adrenaline, so I understand the impulse, but now I don't think I'll ever be able to think of it other than the context of, wow. There's all these Broadway shows that are doing this eight shows a week. How much confetti is that that's too much confetti over.

[00:10:44] TREY GERRALD: Right. But maybe it's already recycled paper. That's who knows. Honestly, I just want to bring it up because it's something that bothers me because it feels like a trope. Now I know that when I saw hairspray and it was a phenomenon. Yeah. Yeah. It w it felt new. I don't know if it had been done before. I don't know about when I don't know who created the confetti cannon and Broadway musicals, but now it's like, I I'm fairly certain. If I'm going to see a Jerry Mitchell musical, there's going to be a confetti in my lap at some point. So it's like, that is my complaint. It's like the predictability, the trope, the overuse, it's not special anymore. It's predictable. That's my complaint.

[00:11:22] CHELSEY DONN: The people expect that confetti, so he's giving them the confetti and everyone's afraid to take a risk and do something new. So I hear you, we should do new things.

[00:11:31] TREY GERRALD: So the next revival of Les Miz, they better have a confetti cannon. When everyone dies, shoot confetti.

[00:11:37] CHELSEY DONN: That's new, honey!

[00:11:38] TREY GERRALD: That's new.

[00:11:40] CHELSEY DONN: All right. do you feel better?

[00:11:41] TREY GERRALD: All right. I feel better. I have, I feel like I have thoroughly taken the audience through my ying and yang of My Royal Highness and my lodging of a complaint about confetti.

[00:11:52] CHELSEY DONN: I'm so glad. You know, what's great about that. Trey is like, you did your very own one and five. You know of the same thing without even realizing it.

[00:12:03] TREY GERRALD: Alright, so let's okay. Let's close the ledger book. And why don't we jump into some online reviews queen?

[00:12:09] CHELSEY DONN: As you guys know, we are your trusty Review! Queens. We each bring in a review from the internet that we feel needs to be inspected.

[00:12:15] TREY GERRALD: We read you the Review!. We break it down and we rate the impact of the review on a scale from one to five crowns. It's a very Regal process that we call

[00:12:24] VOICEOVER: Assess That Kvetch

[00:12:26] TREY GERRALD: and Chelsey. You are the first Review! of 2022.

[00:12:32] CHELSEY DONN: I am so honored. Okay. Let's do it.

[00:12:35] TREY GERRALD: Take it away. RQ

[00:12:38] American Girl Doll Review

[00:12:38] VOICEOVER: Review That Review.

[00:12:42] CHELSEY DONN: Okay. I want to say that this Review! was inspired by a conversation that I had with a friend about some like fake faux American Girl Dolls that I'm going to read in the Patreon at some point, but just so we have some context here about why I was looking up American Girl Doll reviews.

[00:12:58] CHELSEY DONN: Now, you know, this is a one-star review from Americangirl.com. It is referencing the Truly Me doll, it's called and it's number 88, which I just thought is like so funny. And we'll get into it in the Review! that they'd like literally have a number for every that's associated with every single one of their dolls.

[00:13:22] TREY GERRALD: I thought they were called like Samantha.

[00:13:24] CHELSEY DONN: No, they are, but I guess it's like, maybe that's just like the Truly Me dolls have an R, but like it literally says like Truly Me doll number 88. So this is the 88th of the Truly Me doll collection because you know, people really are into this try, like, like very, they collect these American Girl Dolls.

[00:13:45] CHELSEY DONN: I mean, it was popular when we were kids. So now there's new generations of parents that are passing their American Girl Dolls onto the, the new kit. And it's just like, this is a real thing. Anyway, people have real opinions about this is the point. This Review! is a one-star review written by May1010. The subject of the Review! is. Three bad wigs.

[00:14:11] TREY GERRALD: I can not wait.

[00:14:15] CHELSEY DONN: Here we go.

[00:14:18] CHELSEY DONN: My daughter wanted 88 for Christmas this year. I saw that she was back ordered by a month. So I went ahead and purchased the doll. Both of my girls have a couple AG dolls and I saved my three from when I was little. This would be the 11th doll. So this doll shows up looking beautiful in the box. Since I read some bad reviews about the hair thinning, I took her out to look her over. I was shocked. I called AG and they sent a replacement. Same thing with the second doll! Called again, and they sent a third, they all have the same problem. IMO, American Girl should stop production on this doll until they get this wig fixed! If you are a collector, probably not a big deal, but the moment you start to play with the hair is where you will see the scalp. My other daughter wanted the bright pink hair doll. I ordered that One, and her wake is shiny beautiful, but on the thin side, and you can see the scalp on that one, but not as bad as 88. I told my daughter the issues with 88. So she's looking at the purple hair doll. I ordered that one and she has a beautiful, thick and shiny wig. The purple one was by far the best quality wig, like I said, 88 is beautiful from the front, but check the scalp. The pink hair is nice and thick, but the light blue and purple under the pink is where the problem is. I hope they can get this wig, right, because I would love to get it for my daughter at some point.

[00:16:06] CHELSEY DONN: I should also point out and like, maybe we can put a photo somewhere. So this doll 88 has like three different color hair of hair. It's like a light almost like platinum gray, blonde, and then blue and pink. So it's like three different tones throughout the hair.

[00:16:25] TREY GERRALD: And you order based on the color of the hair, like you select that box?

[00:16:30] CHELSEY DONN: No, I don't know why. She's just, it's so funny. Cause she's really just calling the other ones, like the purple wig ones. And she's so specific about 88, but no, they all have names. The only way that 88 comes is with this tri hair color. Does that make sense?

[00:16:47] TREY GERRALD: Yes. Cause I actually wrote, I literally wrote down 88 verses quote purple hair to doll because what the purple hair doll be like? Not 88. It would be like 87 or something?

[00:17:00] CHELSEY DONN: Yes. Purple hair doll would be like 76. Yeah. exactly,

[00:17:06] TREY GERRALD: well, so I just write that down because it seems like May1010 is very big on abbreviation. May1010 does not have time. No, she said eight May1010 is like AG, IMO, and 88. Like, but then purple hair. I just was very taken because I obviously it's easier to type AIG than to write American Girl multiple times, but,

[00:17:28] CHELSEY DONN: and a lot of them do like the inside people

[00:17:31] TREY GERRALD: that makes sense. And may is clearly inside because there is the 11th doll. Yeah. Which I wrote down because American Girl Dolls are not cheap.

[00:17:43] CHELSEY DONN: No, they're not. This one's over. This is $145. This doll

[00:17:48] TREY GERRALD: and baby dolls are very expensive, but $150. I know, but to May's credit, May1010 has three from their childhood. So they last lifetimes, you know?

[00:18:02] CHELSEY DONN: What I think is the most interesting about this is the patience of American Girl. I mean, how many times. Do we think that may called customer service about this issue and they were given three products I feel like we're missing a piece of the narrative because here's what I think happened. I think may called customer service. The first time they sent a second one called customer service. The second time they sent a second, whatever, they, they had 3 dolls total basically of, of this doll send to them. None of them were good. Then I think they said, well, you know what, why don't we send you another doll then? And I think that's where purple doll came from. So I think purple doll was within the cost. Of this first purchase.

[00:18:48] TREY GERRALD: Well, I think you just clarified because I don't think May1010 knows the number of purple hair doll, because It was suggested by American Girl. It wasn't suggested by the the daughter.

[00:18:58] CHELSEY DONN: Yeah. Maybe american Girl was like, you know what, if, if a nice one, if a nice, beautiful, thick, shiny wig is what is most important to you than like, here's a doll that will please you. And I also think that they said my other daughter wanted the bright pink hair doll. And they ordered that one, one got the pink hair, the other one got 88 and pink hair was like acceptable enough to be kept. And 88 was like a real issue. Don't you think?,

[00:19:26] TREY GERRALD: Yeah.

[00:19:27] CHELSEY DONN: I think that's the narrative.

[00:19:28] TREY GERRALD: It feels pretty progressive to me. I think of American Girl Doll as being like conservative dolls, but I love that they have like fun, crazy hair.

[00:19:37] CHELSEY DONN: Yeah. I really think that they're going for a rebrand with, I think I don't really know the whole history of American Girl, but I know it was historical, people or whatever. And then they branched out into more modern day. And this is definitely, she's like a skater girl living in a skater world, whatever that song is. Uh, she's just

[00:19:56] TREY GERRALD: a skater girl. I actually almost clutched my pearls when May1010 at the beginning says that, you know, based on all these reviews about the thinning hair, I took it out of the box before giving it to my daughter, like so much about dolls. It was like doll collection. Oh, my goodness. Like, and all the little, like zip twisty ties you have to do. It's like, it's such a process getting the doll out that I just was shocked that, and then, and then it's like nonchalant, when I got the next one did the same thing. I would be so mad if my mom had unboxed my doll,

[00:20:31] CHELSEY DONN: maybe she knows that her kid is one that like, would want to just like play with it right away. And I was like, well, let me get it out of the thing.

[00:20:38] TREY GERRALD: True. Okay. Good point. But also like so much of like doll play is like brushing the hair, coming, putting ribbons in the hair, putting clips in the hair, doing a ponytail, doing pigtails. So, so there is a value check, I think, inside of this Review! that I'm just very curious about production. Why does the like fiber color, like why is there a discrepancy. Uh, purple hair doll and pink hair doll versus the rainbow hair doll. Like shouldn't, they all have the same density. Like that is very,

[00:21:10] CHELSEY DONN: yeah, it is very odd. The only thing that I can think of why we're having a problem with this, and they will say, I w I went through like some other reviews. Most of the other ones, they will say like, if the hair was bad, they'll actually update it. And it'll say like new design or like updated version. And then there'll be reviews where people will say, like got the new version. And it's really great. So sometimes it does seem like we have a lemon and American... what? And American Girls shifts and fix it.

[00:21:39] TREY GERRALD: Well, I do not like that. Y Y Y is there ever a product that's released that needs to be updated? Why is that a consistent thing in the American Girl Doll brand? Why don't we get it right? The first. I'm paying $150.

[00:21:52] CHELSEY DONN: Yes. I hear you. But here's the thing. I think American Girl, funny, I did catch that. I think American Girl actually comes off pretty good in this Review! and this is why let's say American Girl does have some sort of manufacturer that they use. They sometimes release a new doll and they get a lemon. Should that happen when you're spending $150? No, it shouldn't. But listen, it happens. I'm sure these are coming from like some factory somewhere, right? At least, right. At least they're willing to do something about it. They sent this woman, at least three dolls. They made it to the end of the day, her daughter had a doll that she was happy with. Does she have 88? No, but even in the end of this, Review! may of saying, I hope that they do fix it because if they do, my daughter would love this doll. And it seems like they have a history of when something happens. it does seem like they have pivoted before. So I think that that's, that's kind of cool. I think that it's weird that this is a one star review based on all of the amazing customer service that it sounds like, you know, took place.

[00:22:59] TREY GERRALD: Right. I do two things. I appreciate you walking me through that rage because I was stuck at the problem rather than recognizing, pulling out a little bit from the focus and seeing like, okay, but they are willing to fix, which is important.

[00:23:14] CHELSEY DONN: Sometimes someone will have a crappy product and then they don't do anything about it.

[00:23:17] TREY GERRALD: Correct. Right. And then as far as the ones that Review!, I think that May1010 is specifically leaving the one-star review for this doll. Right. Which is interesting because we are deducing, and extrapolating, like how great the customer services from AG, even though may doesn't explicitly state it.

[00:23:38] CHELSEY DONN: Right.

[00:23:38] TREY GERRALD: But we know that May1010 has 11 dolls. I mean, then they had an, their custody through more so they've had 14 dolls. So like, obviously they're probably cool with American Girl doll. And they're the one, I would say the one star is for pink, 88, so that it is valuable to me. It's not my world. I, my sister did have a Samantha doll and I was obsessed with that, but I was in the south in the eighties, so I don't need to continue that sentence, but tell me about May1010 spelling and grammar.

[00:24:13] CHELSEY DONN: Really good. Excellent. I mean, could definitely get like elementary school teacher vibes. I dunno why.

[00:24:18] TREY GERRALD: I was going to say, I feel like I can see how may is like an arts and craft person and like is like the fun teacher that has a really cool Bulleton Board.

[00:24:27] CHELSEY DONN: Yeah. I have to say that the Review! was impactful and that, I, I think if I was, let's say my, my niece or something was really into American Girl and I thought, oh, that is like a pretty doll though. I just noticed that the doll is like weirdly holding a wad of cash. What seemed, which seems a little strange. But anyway, yeah. I just noticed that. Um, but yeah, like I think if I read this Review! and saw that the quality wasn't good. There's no way I would buy it after this. Unless then there were a bunch of people that said they updated it and it's better now.

[00:24:59] TREY GERRALD: Right? Which begs the question. I think we both think that May1010 is being truthful.

[00:25:04] CHELSEY DONN: Yes.

[00:25:05] TREY GERRALD: It's that, it's that point at the beginning of. Because of other reviews, I checked the scalp, which makes me think they've done due diligence, which makes me trust them.

[00:25:15] CHELSEY DONN: I agree. I also think that they took extra effort. I mean, and maybe it wasn't effort for them and it was just something I picked up on. Cause I'm not a part of this world, but I do feel like there's this thing about people that write reviews specifically for American Girl doll, where they really want you to know that they're in the inside, they all use this AG instead of American girl, they talk about how many dolls they have. She talks, this is a multi-generational thing. So she really wants the people that are reading this Review! to know listen, you're getting advice from somebody that, that has been around the block or, you know, a few times with this American girl situation.

[00:25:55] TREY GERRALD: And honestly, because I'm not in that culture, I appreciate knowing that they identify that way.

[00:26:02] CHELSEY DONN: I think it helps their, um, credibility.

[00:26:05] TREY GERRALD: It's definitely not humorous because I think it's not funny to May.

[00:26:09] CHELSEY DONN: Oh, no.

[00:26:10] TREY GERRALD: Especially when it comes to children, like if you're getting these expensive gifts to your children that are this personal to you, because you had them as a child, like, it is not a time for humor because this is really very serious.

[00:26:22] CHELSEY DONN: Yeah. And especially with the two daughters. Cause it sounds like she got both and one of them had a better experience than the other. That's awkward. I mean, all right. I think I'm ready to crown or you,

[00:26:35] TREY GERRALD: I, yeah, I think so too. Okay. So Chelsey and I each have our own set of one to five crown cards and in an effort to be fair and not influenced by one another, we will simultaneously reveal our ratings.

[00:26:50] VOICEOVER: The Queens are Tabulating

[00:26:56] VOICEOVER: Total Score.

[00:26:58] CHELSEY DONN: Oh, interesting. So I'm holding up three and a half crowns. Trey is holding up four and a half crowns, trey, why four and a half crowns.

[00:27:07] TREY GERRALD: Honestly, I went on a journey with this review. Emotionally as well, but at first I sort of thought that May was a Karen, but then I sort of started thinking this is an investment financially. There is a very high standard to the brand and it's just not funny. So to me, I took off half a crown because I do think that this, I mean, I'm never now officially I can declare I will never purchase 88.

[00:27:34] CHELSEY DONN: Yeah. Oh, no. Okay.

[00:27:36] TREY GERRALD: So, um, that reason I did four and a half crowns because the spelling is great. I believe May1010 they've shown me their due diligence, their history with the brand. They're an insider. I'm not. And you know, for that reason, I don't think, I don't think humor was warranted, but as you know, to be full Review Queen, I want to have. All of that. So yeah. What about three and a half?

[00:28:01] CHELSEY DONN: I, I concur with everything that you've said. I think that may, as a good Samaritan, I think she's done her due diligence by this community. The one place where I took off was I know that this was a review for 88. However, I thought there could have been a little more self-awareness around what the customer service was doing for her. Even if there was just a sentence that said, I want to give a good shout out to, you know, customer service for literally sending me three different dolls, because I was unhappy. That being said, like this Review! is specifically for this doll. I would've appreciated that. I don't. I think that that's maybe where the Karen impulse. From because it was like, they sent me another one, they sent me another one, they sent me another one and it was never like, thank you for, for trying to fix this issue. So that was where I took the extra crown off and three and a half for may for me, but good Samaritan. And thanks for the advice. We won't buy the doll.

[00:29:01] TREY GERRALD: Totally. I hear that. Oh my God. It's so fun. I love, I love the whole culture of American Girl Doll. So what a joy to get this review.

[00:29:08] CHELSEY DONN: It was fun.

[00:29:09] TREY GERRALD: Okay. So let's take a quick break. And when we come back, we'll get into my first Review! of 2022.

[00:29:15] CHELSEY DONN: Oh my God. I can't wait.

[00:29:17] TREY GERRALD: Oo-Ooooo!.

[00:29:19] VOICEOVER: Hold your crowns. We'll be right back.

[00:29:31] TREY GERRALD: Chelsey

[00:29:33] SuperChewer.com/Queen

[00:29:33] TREY GERRALD: Chelsey and I are so excited to share this exclusive Review Queen offer from super chewer.com. Now from the makers of BarkBox super chewer as a monthly subscription-based service for those dogs that need tougher and more durable toys every month, you and your Papa will receive a box right to your front door.

[00:29:55] TREY GERRALD: That is loaded with two tough toys, two meaty chews, and two full-sized bags of treats that are customizable for allergy and diet preferences. Super chewer is offering listeners of Review That Review one extra month free when you use our link. Superchewer.com/queen. Sign up right now at superchewer.com/queen.

[00:30:42] Meryl-Go-Round

[00:30:42] TREY GERRALD: All right, Chelsey. It is one star-

[00:30:43] CHELSEY DONN: What?! No, you have to do the sound.

[00:30:47] TREY GERRALD: Oh, right. All right. It is One-Star-Zinger time. The very first of the new year. So Chelsey let's get ready to take a quick spin on the Meryl-Go-Round.

[00:30:58] TREY GERRALD: Woo

[00:31:00] VOICEOVER: 'I. Don't feel like an icon. Most of the days, I feel like 'I can't!' that's with an,. A'.

[00:31:09] CHELSEY DONN: Okay, Trey and I have each picked a rotten scathing, pithy One-Star-Zinger and with 30 seconds on the clock, we'll each try to recite our zinger in as many genres as possible.

[00:31:21] TREY GERRALD: Just like queen Meryl, who exceeds at everything.

[00:31:24] CHELSEY DONN: It's true before the clock runs out. All right. Try your first. Where's your One-Star-Zinger from?

[00:31:30] TREY GERRALD: I decided to go back to our core values here and I have a one-star review from rate my professors.com.

[00:31:37] CHELSEY DONN: Love! Yes, we haven't done that in awhile!

[00:31:40] TREY GERRALD: I know. So this is, I just randomly looked up a university. This is for a professor in the business department at university of Wisconsin, Madison, and the One-Star-Zinger is clip on ties.

[00:32:00] CHELSEY DONN: Oh, I love that.

[00:32:01] TREY GERRALD: Oh my God.

[00:32:03] CHELSEY DONN: Amazing.

[00:32:04] TREY GERRALD: So. That's the zinger.

[00:32:05] CHELSEY DONN: Okay. You're strapped in to like one of our Review That Review mugs. So high. Yeah. Or called, cause I still have iced coffee in mine, but anyway, that's what you're shopped into. Are you ready?

[00:32:24] TREY GERRALD: So cold? Yes, I'm ready. Here we go.

[00:32:27] CHELSEY DONN: Yay.

[00:32:27] VOICEOVER: 3,

[00:32:28] VOICEOVER: 2, 1, GO!

[00:32:32] VOICEOVER: Superhero

[00:32:33] VOICEOVER: clip on Todd's.

[00:32:36] VOICEOVER: Disney.

[00:32:37] VOICEOVER: Oh,

[00:32:40] VOICEOVER: breaking news club

[00:32:42] VOICEOVER: on Taz,

[00:32:44] VOICEOVER: mellow drama,

[00:32:49] VOICEOVER: televangelist

[00:32:53] VOICEOVER: courtroom drama, clip

[00:32:55] VOICEOVER: on ties,

[00:32:58] VOICEOVER: adult film, clip on

[00:33:03] VOICEOVER: That's all!

[00:33:03] CHELSEY DONN: Trey! I think that might be a personal best. I don't know. That seemed like that was a lot. Let's see how you did. Like I might actually be a show best. Let's see,

[00:33:11] TREY GERRALD: well, there's only a three word. Review!

[00:33:15] CHELSEY DONN: SEVEN! Wow! Trey. That's a great score. Trey.

[00:33:22] TREY GERRALD: Thank you. I appreciate that. Okay. Chelsey, my queen. What is your One-Star-Zinger today?

[00:33:30] CHELSEY DONN: I guess I just wanted to stay on theme. So I am bringing a one-star review from Amazon for these, like, how do I describe them? Like many school desks, chairs for a doll house. They look like school desk chairs to me. Anyway, this is a one-star review written by Christina B dash S, which I don't know. I got funny with BS, Christina BS, a one-star review says not what I was loo.

[00:34:03] TREY GERRALD: [laughint] Spell loo.

[00:34:06] CHELSEY DONN: L O O, so I think I just stopped writing the Review That christina was BS was literally just in the middle of writing the review and just like got a phone call or something and, and yeah, and just like pressed enter. So not what I was Lu.

[00:34:26] TREY GERRALD: That's really funny. All right. Well today, you know what Chelsey are going to be strapped in on a king, the rest of the word loo king.

[00:34:35] CHELSEY DONN: Oh, I'm like how clever I love that! I love that, that you finished the word for Christina PS.

[00:34:42] TREY GERRALD: Alright, Chelsey, are you ready? I am ready. All right, here we go.

[00:34:47] VOICEOVER: 3, 2, 1,

[00:34:52] VOICEOVER: Go!

[00:34:54] VOICEOVER: Musical theater,

[00:34:54] VOICEOVER: teen drama,

[00:34:59] VOICEOVER: televangelist Lu slapstick,

[00:35:06] VOICEOVER: mime soap, opera, Disney auctioneer TLC reality

[00:35:21] VOICEOVER: show. That's all!

[00:35:23] TREY GERRALD: Chelsey. You got nine!

[00:35:24] CHELSEY DONN: No, I didn't!

[00:35:25] TREY GERRALD: Yes.

[00:35:26] CHELSEY DONN: What?! Are you Kidding?!

[00:35:28] TREY GERRALD: 1 2, 3, 6, 7, 8, 9.

[00:35:32] CHELSEY DONN: Oh my God. Must be the coffee.

[00:35:35] TREY GERRALD: Oh my goodness. I'm so proud of you. That is truly a record.

[00:35:38] CHELSEY DONN: Yeah, that might be a show first. That was fun. Woo. Woo. I'm so amped up and ready for your review. Trey!

[00:35:47] Aldi Grocery Store Review

[00:35:47] VOICEOVER: Review That Review.

[00:35:51] CHELSEY DONN: All right. We're back from that rousing game break where I did a show first, and got nine on the Meryl-Go-Round not bragging and it is your turn. Trey. Where is your Review! from this week?

[00:36:04] TREY GERRALD: All right, everyone. I need you to strap in because today I have a one star review from Yelp for Aldi.

[00:36:16] CHELSEY DONN: Oh, the grocery store.

[00:36:17] TREY GERRALD: Yeah. So I was going to see if he knew, okay, this is for an Aldi. That's located in the Bronx and this is written by Rabelle T. Spelled R a B E L L E T. I love this. Okay, here we go. So this is Rabelle T.'s one star review on Yelp for Aldi.

[00:36:40] TREY GERRALD: This review is for Aldi number eight, at 3006 third avenue. I went there to return an organic 2% milk recently, and the quote unquote boss, as one of the new girls referred to him, handled my transaction. After she made a mistake dash, no biggie. However, for someone being the quote unquote boss, he had no clue what he was doing either and failed at a simple transaction, a handful of times, as customers impatiently waited online for him to get it right. Definitely a retraining opportunity there. There were only two lines open and they were getting longer and longer on a busy night. In addition, he gave me a hard time for bringing back an empty carton. When it says to bring back any parentheses stress, the any unused portion as part of the double back guarantee, parentheses a corporate policy.

[00:37:52] TREY GERRALD: You see the reason I was bringing it back was because I was not completely satisfied with the way the milk tasted. And when you do not like milk, what is usually the first thing you do? Pour it out So it not being full should not have been made into a big deal. Parentheses, not sure if it were because it was low, fat, badly refrigerated, or both. As I have seen dairy products left out after customers decide not to purchase them dash, I hope they throw them out, but look like they will get restocked even that evening it container of yogurt hanging out and the warmth dash yikes. In parentheses.

[00:38:41] TREY GERRALD: However, this manager or quote unquote boss seemed to want to stress that the carton was quote unquote, empty. Was he trying to make me feel uncomfortable? Embarrass me? I was only taking up the company's policy, not his individual one. He said he was doing it as a courtesy and did not have to dot dot dot. Okay. Gee, thanks for making me feel like a valued customer. I shop there all the time and this is the second time that I had a less than savory interaction with a manager or one of the quote unquote bosses. The first time the manager acted like she did not know about the double back guarantee dot dot dot, but B U U U T.

[00:39:32] TREY GERRALD: You work for the company dot a dot, right? My recommendation is retrain these individuals in policy transactions, customer service, and respect. It is well needed at this location. Don't try to make customers parentheses stressed, feel like criminals or feel uncomfortable, which I suspect this quote unquote boss tried to make me feel, do not try to impose your selective policy when corporate has already decided to do this good guarantee for shoppers and I am a frequent one.

[00:40:15] TREY GERRALD: How about you worry about your ill trained workers, parentheses, including you, who don't know how to process the double back guarantee and ones who are throwing things over customers' heads into shopping carts as part of their sorting practices or the unrefrigerated dairy products sitting out in your store that looked like they will be restocked before you give a frequent Aldi shopper a hard time about a return potentially for that very reason.

[00:40:43] TREY GERRALD: I usually have pleasant experiences at Aldi parentheses they're everywhere. So it is unfortunate. I had to have this one. Frowny face.

[00:40:55] CHELSEY DONN: Oh my God. Wow. I feel like there's so much to unpack. The first thing that I'm getting off the bat is that this Review! belongs on Trustpilot if ever there was a Review! that I have heard. That belonged on a different platform. It was this one, a lot of this Review! was actually directed to corporate. In my opinion, corporate would need to be the one that would supersede management and the boss at this location. So if I'm writing this review on Yelp, who is it that I'm trying to attract by continuously discussing the training process? When the person that is actually responsible for training at this location is not adequate in your mind. So if that is your problem, and you even know the number of the store, like this is Aldi number eight, this should have been, maybe it is on Trustpilot too. Who knows? Maybe they just saturated the market with this review, but like I thought wrong forum for this Review!.

[00:41:54] CHELSEY DONN: So that's one, two. I think I don't like to diagnose people, but, but I have to go with my feelings when I have them. There's a tremendous amount of. Shame. Uh, I feel like inside of Rabelle, they talked about being embarrassed in this situation. They're going up to management for not the first time they've clearly done this before tried to do this bye back then they kept referencing how long the lines were growing. And yet they were at the front of the line where they not, they were the reason why the line was so long.

[00:42:30] TREY GERRALD: Well, they say that the workers were the reason, but yes, they were, there was a line behind them, right.

[00:42:36] CHELSEY DONN: We're both doing this thing that we feel like, you know, we're owed to be able to do this. And then we're also ashamed of what we're doing. I don't know why I was feeling that where you feeling that.

[00:42:48] TREY GERRALD: Well, I think that they Rabelle really spells out that this new manager or this new boss after referring to. How they were referred to the new boss by the new girl. So it, it seems like they're trying to really spell out that there's a lot of turnover, but yeah. I feel like rebel really spells out that this boss was implying that they should be embarrassed, but I want to ask you about that because, okay. So I did look this up because I don't personally shop at an Aldi, but Aldi does have, it's called twice as nice guarantee. And the fine print says, every item in our store is backed by our unbeatable twice as nice guarantee, we will gladly replace the product and refund your money. If for any reason, you are not 100% satisfied with the quality of any product, bring the product's packaging and any unused product.

[00:43:47] CHELSEY DONN: Yeah.

[00:43:48] TREY GERRALD: But what do you think about returning a milk carton? I also looked up the friendly farms. 2% milk is $3 for a gallon, $3 and 89 cents.

[00:43:59] CHELSEY DONN: Okay. Was, is that the organic variety? Because they were very quick to tell us that it was organic, which I thought was an interesting detail. I don't know. I just, a lot of alarms are going off for me with Rabelle. They seem to know this policy really well. I don't know why I don't trust them. Like, there's something about them. I don't trust.

[00:44:20] TREY GERRALD: But. They say it wrong. It's not the double back guarantee. It's the twice as nice, guarentee.

[00:44:25] CHELSEY DONN: Right. But like, they obviously know that they're getting the end result is that they're going to get twice their money back. So they're, they're going to be able to replace whatever the item is and then get that same amount back. This isn't the first time they've done it here. Or here's what, like, again, conspiracy theory moment, but like they talk so many times about the yogurt that was like, And they know about this, like double back era dealt, whatever, twice as nice policy, obviously. So it almost seems to me like they saw that and they were like, oh, they leave yogurt out. That's evidence that I can use if a dairy product doesn't taste. Right. So the next time I come in here, I'm going to bring whatever's left of my milk or my empty milk carton. And just say that I spilled it out. And then if they try to give me any trouble, I'm going to say, well, I've seen yogurt sitting out and I've seen one of your people like restock it. You know? Like they came armed with something about it. Wasn't kosher. Like it's not just like they were going back and saying, I'm sorry, there was something wrong with this product. I actually poured it out before I even got here. Cause I couldn't stand the smell, but like, like, can I please return this? They're like going, they're demanding like double the money and that like something about it. And meanwhile, the line is growing. It's like, honey, it's $3. Like what? Like, why are you doing this? Obviously a Karen, I'm sorry to say it.

[00:45:48] VOICEOVER: Oh my god. It's a Karen,

[00:45:50] TREY GERRALD: you know, Rabelle really true. This is a true example of protesting too much because at the end of the day, the manager took the product back and refunded Rabelle.

[00:46:02] TREY GERRALD: So after all of that, I also love like the narrative of like, what's the first thing you usually do when milk is bad, you pour it out. Of course. Right. But if you are going to return. Like what didn't you stop? Like, I feel like I would to be like, this is so sad. Like

[00:46:17] CHELSEY DONN: smell it, like how bad it is. It's disgusting. Like it, if the manager does anything, but say, oh my God, I'm so sorry. That's gross.

[00:46:25] TREY GERRALD: Yeah. I mean, it is just because even if, even if this is true, I understand feeling like you need to be prepared to like, uh, state your case because it is empty, but it is sort of like, but you're bringing in an empty carton, like, but then I also recognize you wouldn't know necessarily that it had soured or whatever until you open it. And then I do understand to Rabelle's credit, like this is a corporate policy. I was able to Google it and find it. So the store manager doesn't need to tell me that they're doing me a favor because that's actually your job. So I can bring this empty and you have to replace it and give me my $3 back.

[00:47:03] CHELSEY DONN: Right? Exactly.

[00:47:04] TREY GERRALD: So that's why that's a crazy policy, but that's Aldi's policy.

[00:47:07] TREY GERRALD: Exactly.

[00:47:08] CHELSEY DONN: Yeah. I mean, I know that they have that policy and I've never even used the policy. You know what I mean? And there are a lot of people that I'm sure don't, but Rabelle T sounds like someone who does use the policy. Another thing that is like one of my favorite things ever in all of reviews, especially for overview of this length is the sentence.

[00:47:28] CHELSEY DONN: No biggie.

[00:47:31] CHELSEY DONN: No Rabelle, obviously it is a biggie, it was, it was. So it was such a biggie that you felt like you, even though you got your money back and you held up the entire store for three hours, you still felt the need to go home and write a review about it and demand that they have more training.

[00:47:48] TREY GERRALD: It's a funny, it reminds me of the Ross dress for less Review! because it is that thing about like, I'm about to obliterate you with a complaint, but I, before I do, I just want to sugarcoat that I'm a nice person. I was easygoing.

[00:48:01] CHELSEY DONN: It's just too much. Also. What about the accusations that they made about the boss? Like, you know, making them out like they're criminal, how do we feel about.

[00:48:12] TREY GERRALD: I think it goes back to your original point. It really does feel that rebel felt a certain kind of way that they were putting this energy on them, but that's an interpretation and it's maybe like you see what you want to see in the world.

[00:48:26] CHELSEY DONN: Yeah. I think it is personally.

[00:48:28] TREY GERRALD: But that is why this Review! is very interesting to me because it's an awkward circumstance with this policy. And at the end of the day, Rabelle got the refund and new milk. So to me, just navigating the Review!. If I was the manager, I think moving forward, I would make a little note of this person that has done this. And then I would try to be able to address that if it seems like they're gonna, they're actually abusing the policy. If they keep returning milk,

[00:48:56] CHELSEY DONN: it seems a little bit like there might be, might be abusing the policy.

[00:48:59] TREY GERRALD: But it is also a thing. Like if Rabelle felt this way, why didn't, why wasn't that Rabelle's retort? No, this isn't you doing me a favor. This is the corporate policy, but thank you for feeling like you need to condescend. Like this feels like maybe it's something that would happen to me where in the moment I'm trying to be nice and I'll have a conversation. And then I'm like, so mad on the drive home that I'm just formulating this Review!, you know, it feels a little like, I don't know. All right. So I do want to talk about the spelling and grammar here because it's so lengthy. They use so many parentheses. They use so many quotes. It's weird to me because they say that it's quote, unquote, empty. The boss said that it's quote unquote empty, but Rabelle has already told us that they poured it out. So it is empty. So why did you put empty in quotes?

[00:49:42] CHELSEY DONN: they also made the point twice about the retraining.

[00:49:46] TREY GERRALD: Yes, they do tons of ellipses. They spelled, but B U U U U U T they miss use the spelling of there at the end. I mean, how do you feel about this? Review! do you think? I just don't understand the complainant because they, they got what they wanted. So

[00:50:01] CHELSEY DONN: Exactly. That's why I don't think that this Review! has a lot of value in terms of why someone might be looking this up. I guess maybe if you're like, okay. Management, it seems like maybe the employees are weird. They all go somewhere else. I don't know, but like, it just doesn't seem like there's a lot of value it's it's not telling me. Anything about this store. It's just telling me about this one person's experience, trying to return 2% organic milk, which I do.

[00:50:29] TREY GERRALD: I mean, the biggest value here to me was learning this return policy.

[00:50:33] CHELSEY DONN: Exactly.

[00:50:35] TREY GERRALD: I mean, I think I could crown Rabelle. How do you feel.

[00:50:38] CHELSEY DONN: I can crown Rabelle.

[00:50:40] TREY GERRALD: Oh, geez. Okay.

[00:50:43] VOICEOVER: The Queens are Tabulating. Total Score!

[00:50:50] CHELSEY DONN: Half crown, half crown, unanimous decision with The Queens.

[00:50:54] TREY GERRALD: Tell me why.

[00:50:54] CHELSEY DONN: Literally only for the reason that you gave and that I knew that I was going to say at this point in the show is knowing that this is a policy at Aldi, that's it? That's the only value in this. The grammar spelling was bad. I think they're being truthful to their truth anyway, but yeah, I didn't think it was humorous. Like it didn't, it didn't check any of the boxes for me, unfortunately, but I did give me a half crowns worth of information. How about you trey,

[00:51:20] TREY GERRALD: honestly, because I really, again, went on a huge journey on this. When I first read this, I was like, how hilarious that Someone's returning an empty milk carton. But then when I realized that that's the policy and then reading through that huge Review! where it's really just Rabelle discussing how they interpreted and felt in the moment.

[00:51:40] CHELSEY DONN: And there is a place for these kinds of reviews under just trustpilot.com. And we will be forever grateful.

[00:51:46] TREY GERRALD: I mean, I really love that. I understand that distinction now, like here we are in episode 31 beforehand, I was like, I didn't really understand the different-

[00:51:54] CHELSEY DONN: same. And yeah. And now I'm just like, if you want to write a novella to corporate, you take your swing on Trustpilot literally, this was a great review. Trey. I mean, even though I know that we're like nagging on Rabelle and all this, I think this was like so full and luscious and I loved breaking this Review! down with you. So thanks for bringing it in.

[00:52:14] My Royal Highness

[00:52:14] CHELSEY DONN: All right. You know what? I think that we've reached the most Regal portion of our show. So Trey, who are you inducting today for

[00:52:25] VOICEOVER: My Royal Highness

[00:52:27] TREY GERRALD: okay. So this is something that I really thought about over the last month, but today I would like to induct wrapping paper.

[00:52:33] CHELSEY DONN: K yes,

[00:52:35] TREY GERRALD: Now, isn't wrapping paper so fun. I love it. Is it like disguises what, whatever you're about to get. And then it's like so much part of the experience. There's like common joke about kids being more into the wrapping and the bows than the actual product. Like there's a phase where almost every little tiny child goes through. I just love wrapping paper. I love the idea of, I see the shape of what I am about to receive, but I have to physically undo it. I also love wrapping gifts. I think there's something very like Zen and like, peaceful about making the paper fit and like taping it in a cute way and folding the ends like there, it's like, there's something meditative about making it look beautiful. So I thought I'm going to indoct wrapping paper because it is transactional. And I think maybe it doesn't get a lot of attention. And when something is not wrapped with. You can't hide that. So there is an art to wrapping and I just love wrapping paper. So for that reason, even though we're in January, I am inducting wrapping paper for My Royal Highness.

[00:53:45] CHELSEY DONN: I love that. Thank you.

[00:53:47] TREY GERRALD: All right, Chels, what about you? Who are you in ducting today for your My Royal Highness?

[00:53:51] CHELSEY DONN: Today, I'm going to, induct a group that I feel like, especially after today's Review! I feel even more so, even though I did write this down before, but I'm going to say customer service representatives across the line. I'm going to be honest and vulnerable. And I'm going to say that I haven't always shown up as my best self when I get some of these customer service representatives on the line. the reality is there's someone on the receiving end of that, that has to receive that attitude, even from well-intended people like, like I feel in well-intended, but push me to a certain point and I will turn into a monster. And there are customer service representatives that are really just the unsung heroes. I think of the world, because some of these customer service people. They really know how to put out a fire. Like I've had people that I've spoken to, that I have shown up to that person, not a good person. And by the end of the conversation, I'm like, you're right. Life is beautiful. They're like therapist. They also help us with our problems. They just don't get thanked enough. I don't think so. That's why I wanted to say thank you to everyone out there. That's done customer service. God bless you for receiving everything that you receive. And if I ever been mean to you as a customer service person, because you were the 15th person I talked to, I just want to formally apologize.

[00:55:20] CHELSEY DONN: So thank you. Thank you. Thank you. Thank you for doing what you do. You're, My Royal Highness.

[00:55:27] TREY GERRALD: I mean, I'm surprised it's taken us this long, but that's like the must be the toughest roughest job in the world.

[00:55:32] CHELSEY DONN: Such a Hard job I can't even imagine.

[00:55:35] TREY GERRALD: I really concur. Thank you to customer service for making a difference. All right, queen. So we did it here we are. That is another round. Our first spin in the new year on the R U a R Q Ferris wheel.

[00:55:49] CHELSEY DONN: Thank you queens so much for joining us today. If you like, what you heard, will you please do us a favor and tell a friend, give them something to do in 2022. That was different from last year. Like, I don't know, listening to this podcast.

[00:56:02] TREY GERRALD: And if you didn't like what you heard, tell an enemy. We would love for you to join our mailing list, to stay up to date with the goings on, in our queendom visit, ReviewThatReview.com to join or click the link in our show notes below.

[00:56:15] CHELSEY DONN: And don't forget, we want to hear from you hit up our voicemail box. Let us know how the new year's resolutions are going. 1-850-REVIEW-0. You can also follow us if you'd like on all the socials at @theReviewQueens, I'm at @ChelseyBD and that's Chelsey with a Y.

[00:56:31] TREY GERRALD: And I am at @TreyGerrald that's Gerrald with a G with two RS. Hee-Haw! Become a member of the Royal Court by joining our Patreon at Patreon.com/ReviewThatReview

[00:56:44] CHELSEY DONN: and remember, ignore the haters you're a queen

[00:56:48] TREY GERRALD: gender non specific Queen.

[00:56:51] CHELSEY DONN: Of course. Bye. See you next week.

[00:56:54] TREY GERRALD: Bye everyone.

[00:56:55] TREY GERRALD: Woo!

Review That Review is an independent podcast. Certain names have been redacted or changed to protect the guilty. Executive produced by Trey Gerrald and Chelsey Donn with editing and sound designed by me with voiceover talents by Eva Kaminsky. Our cover art was designed by LogoVora and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

[00:57:14] CHELSEY DONN: Wooo! I finished my coffee.

[00:57:16] TREY GERRALD: Woo-Hoo!

[00:57:16] CHELSEY DONN: Perfect timing.

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