Review That Review with Chelsey Donn & Trey Gerrald
Episode 47: "AirBnB Dungeon / French Laundry Restaurant"
*Please Pardon any spelling errors!
THEME SONG: [00:00:00] Everybody's got an opinion.
Every Californian and Virginian.
It's so hard to tell who to trust and who to ignore.
Someone's gotta settle the score.
Trey and Chelsey will help you choose!
Whose views win, which ones lose.
Online haters are comin' for you!
Baby, it's time to Review That Review!
[00:00:30] Chelsey Donn: Hello
[00:00:32] Trey Gerrald: Welcome to Review. That Review the podcast dedicated to reviewing
[00:00:37] Chelsey Donn: Review. We're just like Siskel & Ebert, only instead of reviewing cinematic masterpieces, we rate and review those hilarious, scathing and sometimes suspicious online reviews.
[00:00:48] Trey Gerrald: that's Chelsey Donn,
[00:00:49] Chelsey Donn: And that's Trey Gerrald.
[00:00:51] Trey Gerrald: And together we are.
[00:00:53] VOICEOVER: The Review Queens!
[00:00:57] Trey Gerrald: If you like what you're hearing and you want to support our show while getting bonus exclusive content, including that special members only after show podcast, visit our patreon, at patreon.com/ReviewThatReview
[00:01:12] Trey Gerrald: Chelsey goose, girl, I got cooked yesterday. think I need to go ahead and jump right on in,.
[00:01:18] Chelsey Donn: Please jump in. But first, can I just mention that Trey's wearing a shirt with pretzels on it and it's making me like very hungry for pretzels and I was kind of like scoping shoppies, Instagram a lot today. So trail looks beautiful in a turquoise shirt with pretzels on them before he launches into his complaint analysis.
[00:01:37] Chelsey Donn: Here
[00:01:38] Trey Gerrald: I love a damn pretzel.
[00:01:39] Lodge A Complaint
[00:01:39] Trey Gerrald: All right. I have to:
[00:01:41] VOICEOVER: lodge A Complaint.
[00:01:42] Trey Gerrald: Against car dealerships. If any listeners out there, if you work for a car dealership, if you went to car dealers one-oh-one and you've learned all the manipulative tricks. Uh, I'm lodging a complaint against you for a quick preface. I'm going to not go into all the details cause it's not that interesting, but I have been preparing for fully 30 days.
[00:02:05] Trey Gerrald: I've been, I joined a program that was started by a former car dealer who owned a dealership who worked in the finance office over 35 years in the business. And once they ended that career, they wanted to create full transparency for buyers and consumers so that you can go in and take control and be powerful because car dealers are trained.
[00:02:29] Trey Gerrald: Whoever has control. Win's the deal. So I have been training for 30 days. I have been like figuring out, they ask you very specifically worded questions in order to manipulate the conversation. And the whole thing is about everything is built in with fluff and you have to know what's fluff in order to get it off.
[00:02:49] Trey Gerrald: That's why prices never reflect what they were on the website. So I have been training. I went to do my first test run and came home crying. And I went to two different dealerships and I just, you know, I even prepped talked, you know, they do this every single day of their life. They will be more skilled than me.
[00:03:12] Trey Gerrald: And I will always end with a better deal than I started with be patient and kind to myself because I, this is literally the first time I've ever done. It just sleazy, disgusting, horrible feeling. And on top of it all, this is really my complaint. Something that's not discussed or advertised is dealerships, every brand is adding a market adjusted.
[00:03:35] Trey Gerrald: Of upwards of five, $6,000 to the made up MSRP. MSRP. If you didn't know, it was a made up number dealerships pay an invoice price from their manufacturer. So the MSRP is a made up number. It doesn't, it's not real, it's meant to be negotiated, but they're adding on top of that made up now. Five $6,000. So I was completely unprepared for that and it was very demoralizing, but I did negotiate a price down from 648 a month for a lease to 520, and then the, I had to walk away because that's even more than I wanted to pay.
[00:04:13] Trey Gerrald: So. I just am sharing with our Review! Queens out there. I haven't even tiptoed into car dealership reviews because it's too upsetting for me right now. And I think I may not be able to lease a car right now in my life. So I'm going to have to put it on hold and figure out how to commute around. I might be using the bus.
[00:04:32] Trey Gerrald: This is a true story. So that's where I'm at. I. I don't know. And I cried the last time, but I cried and, uh, I took a nap Right before this recording. So hopefully, you know, I'm just in a very dark place. So I'm sharing that coming in, but I have a very fun Review! for today. So that's where I'm at. I'm lodging a complaint against the entire structure with which car dealerships are built.
[00:04:54] Trey Gerrald: It's the only industry that exists where the price isn't fair and it is. It doesn't plane. So you have to be in battle. And that's a very frustrating, so that's my complaint, Chelsey, what you got to say? I know you have many years of experience with leasing.
[00:05:10] Chelsey Donn: That's terrible. I know they do try to take advantage. It's upsetting, especially as a woman, I imagine as a gay man, like, it just feels like you're even more fodder for being taken advantage of and like so gross and it's so wrong. I had a terrible experience with my last lease too. And I'm sorry, I just feel so bad that you left in tears.
[00:05:32] Chelsey Donn: Like I really, I feel protective over you, so I want to like go over there and beat them up because they made you cry. And after that, and I'm sorry.
[00:05:40] Trey Gerrald: I'm already not like, and I'm not looking at like a Lexus or a Beamer or like a Maserati. I'm literally looking at a very
[00:05:48] Chelsey Donn: I know you're like, I don't want to say the name, but like yeah, no, you're looking at like a very.
[00:05:52] Trey Gerrald: unremarkable brand. Yes. All right. That's A'..
[00:05:56] Chelsey Donn: Oh, I'm so sorry.
[00:05:58] Trey Gerrald: The thing is, is we are just in the culture that we are of the pandemic. And so every brand is adding this market adjustment. So it's just not the time supply and demand it's it is morally frustrating because I've also suffered from the pandemic. Consumers have suffered from the pandemic.
[00:06:16] Trey Gerrald: I recognize instead of getting 300 cars a month. Three, so they need to make money, but it is sort of, it feels disgusting that I can't get a fair deal. And so I think I just can't do a car Right. now. I'm going to have to wait until a couple of years when the market readjusts.
[00:06:32] Chelsey Donn: Oh God. So much.
[00:06:34] Trey Gerrald: let's let it go. I'm happy to be here where it's going to be more fun.
[00:06:37] Trey Gerrald: So Chelsey, why you share, what do you want to complain about today?
[00:06:41] Chelsey Donn: My complaint, I feel like is a lot more basic. And again, you know, whatever, we don't need to preface this by saying that I'm privileged. I know that I am, you know, dishwashers. Great. Love him. Why is there a dryer setting? I don't get it. Does it ever work? Every single time I do a load in the dishwasher.
[00:06:57] Chelsey Donn: I put the heated dry option on so that everything will be dry when I take it out. And yet every single time. I opened up the dishwasher, especially. Yeah, especially the top shelf. Like the top shelf is like a disaster. You gotta be like timing things out. I gotta get the bottom shelf done. Cause if I start with the top shelf, I'm just going to soak the whole bottom shelf.
[00:07:24] Chelsey Donn: And then this is a nightmare. I have to get a towel. It's really taking a long time. It feels all of a sudden, like slower than if I would have just washed the dash, drive the dish and put it away. Like what's going on.
[00:07:35] Trey Gerrald: Yeah. I've definitely noticed that when you have like, on the top of cups, it's always a little pool of water. It's like, how did you not go away? I don't understand.
[00:07:44] Chelsey Donn: I don't get
[00:07:45] Trey Gerrald: a very small square footage of space that you're pumping heat. And how has it not trying?
[00:07:50] Chelsey Donn: Yeah. I'm like, maybe I'm over stuffing it. That's the only thing I can think of.
[00:07:55] Trey Gerrald: I don't know. Do you do that?
[00:07:57] Chelsey Donn: I do overstuff her, but like, I feel like I overstuff within reason. Like, I'm not like half hazard about the way that I load my dishwasher. I'm always putting things in a way that I know that they're going to get clean, that they, like, I don't know.
[00:08:10] Chelsey Donn: It is crazy though.
[00:08:12] Trey Gerrald: Why don't you do a Review Queen test and do 10% less than usual and report back and tell us if it worked or not.
[00:08:20] Chelsey Donn: All right. I'll do a smaller load and see if it makes a difference. So I can let you guys
[00:08:24] Trey Gerrald: I'm serious. I want to know if
[00:08:26] Chelsey Donn: all right. Okay. I'm going to do it. I will commit. I'm going to load, I mean, a low dishes all the time. I'm going to load half a load and let you know.
[00:08:34] Trey Gerrald: Load love it. All right. Well, I feel, I feel,
[00:08:39] Trey Gerrald: um, I feel expressed. I dunno if I feel better. but I feel like at least it's, um, shared, please. If anyone works in the car business, please reach out. If anyone works in the dishwasher machine business, please reach out.
[00:08:53] Trey Gerrald: In the meantime, Chelsey, should we jump into some online reviews?
[00:08:58] Chelsey Donn: Great idea. We should definitely do that. As you already know, we are your trustee Review! Queens. We each bring in a review from the internet that we feel needs to be inspected.
[00:09:08] Trey Gerrald: We breed you the Review! break it down and rate the impact of the said Review! on a scale from zero to five crowns. It's a very Regal process that we call.
[00:09:19] VOICEOVER: Assess That Kvetch
[00:09:21] Chelsey Donn: Trey, you are first, today. Take it away. RQ T
[00:09:29] AirBnB Hell Review
[00:09:29] VOICEOVER: Review That Review.
[00:09:33] Trey Gerrald: All right. I have a very special share today. I have a new source today from a little website called AirbnbHell.com.
[00:09:47] Chelsey Donn: God. I love it.
[00:09:48] Trey Gerrald: you ever heard of this?
[00:09:49] Chelsey Donn: I haven't. But like, I always get done shy about booking Airbnb. And so I feel like I'm going to be a good person to receive this.
[00:09:56] Trey Gerrald: Well, I, since the inception of this podcast have always scoured Airbnb to bring one in turns out we're going to, um, find out you're able to delete negative. Review!.
[00:10:12] Chelsey Donn: Oh, wow. Okay.
[00:10:14] Trey Gerrald: I have a plethora that I have been sourcing from AirbnbHell.com. So we will get into that as we continue to move forward with the show.
[00:10:23] Trey Gerrald: But I have a really fun one today. Now, when you write on AirbnbHell you don't have to give your name.
[00:10:30] Chelsey Donn: Okay.
[00:10:31] Trey Gerrald: So we're going to say that this was written by K. So this is a review from AirbnbHell.com. Title. Dangerous road and smelled like a dungeon.
[00:10:45] Chelsey Donn: Okay.
[00:10:46] Trey Gerrald: Now this was written August of 2020. Here we go.
[00:10:54] Trey Gerrald: We fell for the fabulous location lie, the photos and description of this Airbnb disguised. That house was on a dangerous road with no verge. The photos didn't show the steep nail biting walk on the yellow lines, clinging to the brick wall, trying to stay alive while cars whizzed past a hair's breadth away! Much further from the parking lot than advertised.
[00:11:27] Trey Gerrald: It seemed impossible to get luggage to the door, let alone children. The photos didn't show the dingy grimy, unloved interior with just a hard wooden chair to sit on no or patchy floor covering the photos. Didn't show the fly paper in the kitchen complete with fly Corpses! Photos can't convey the dank damp smell that hits you as you walk in.
[00:12:02] Trey Gerrald: The photos don't show the depressing feel of the place nor the barbecue grill like mattresses. couldn't believe anyone would. So shamelessly advertise this house as beautiful! Because photos can't convey, smell or danger parentheses would have died trying to photograph the house with a road in front of it. Airbnb ruled in the lying hosts favor. We lost our holiday and our money. Never again.
[00:12:40] Chelsey Donn: Okay.
[00:12:43] Trey Gerrald: So something fun here.
[00:12:45] Chelsey Donn: Yeah.
[00:12:46] Trey Gerrald: So if you're on our Patreon, you will get to see this, um, gorgeous listing. Let's go through
[00:12:52] Chelsey Donn: you fast. So you found the actual.
[00:12:54] Trey Gerrald: Yes. They shared the listing with us.
[00:12:57] Chelsey Donn: Oh, my God. Okay. This is why I'm afraid of Airbnb. You guys.
[00:13:00] Trey Gerrald: This is actually an Aberdonian, which is in Wales, United Kingdom. Okay. This is $89 a night. It is a three bedroom, four beds, one bath. And let's just look through some of the photos. So the main photo you want to describe Chelsey?
[00:13:16] Chelsey Donn: The main photo is of a beach and like a mountain side, maybe.
[00:13:21] Trey Gerrald: yeah, I think that's where the house actually is up there. You'll see. So there are
[00:13:25] Trey Gerrald: 26 photos.
[00:13:27] Chelsey Donn: the house is in the mountain side. Okay.
[00:13:29] Trey Gerrald: It actually is like on a beautiful cliff. Like this is all very beautiful.
[00:13:33] Chelsey Donn: That looks a little dingy.
[00:13:34] Trey Gerrald: it does look dingy, right? It does look like it would smell.
[00:13:37] Chelsey Donn: the photo of the living room looks like it's like very old carpeting and like really weird carpet mats, kind of haphazardly place and a gray leather couch that looks very uninviting and dirty. Like cigarettes were smoked in it. I don't know. I wouldn't what's hung on the walls.
[00:13:53] Chelsey Donn: Is that just like unframed printed pieces of paper yucky. Okay. It looks
[00:13:59] Trey Gerrald: It looks small
[00:14:00] Chelsey Donn: looks small and it looks old.
[00:14:02] Trey Gerrald: Yeah, Look at this radio. And also there, we've seen two rooms with a fireplace, that has a wheeling radiator in front of both fireplaces. So that's already curious to me, and then this table is pushed against a cabinet, so you could not get inside of that cabinet,
[00:14:19] Chelsey Donn: Yeah, no,
[00:14:20] Trey Gerrald: who looked at those curtains?
[00:14:21] Chelsey Donn: those curtains look not good.
[00:14:23] Trey Gerrald: All of this is
[00:14:24] Chelsey Donn: bedding looks old,
[00:14:25] Trey Gerrald: I would already like, not want to do this.
[00:14:27] Chelsey Donn: you know, the batting does not look good.
[00:14:29] Trey Gerrald: Oh, view's gorgeous
[00:14:31] Chelsey Donn: The view is amazing. So it seems like what they've done is the, the first few photos are of the view, which is stunning. And then the rest of the photos are of the actual, I don't even know if I would call it a house or a unit to be honest.
[00:14:46] Chelsey Donn: Cause it looks quite small, but the, yeah, all the photos of the exterior, they have like a dolphin or something like those are beautiful. We're pulling this from the actual listing, not the Review! right.
[00:14:59] Trey Gerrald: Correct because the actual review was taken down and the only reviews that exist are five star reviews.
[00:15:06] Chelsey Donn: Uh, this particular unit, oh my God gross. So this website, just so that I'm clear this website, Airbnbhell.com. Are they taking screenshots of these one-star reviews and placing them with links of the property? Is that why we have them?
[00:15:22] Trey Gerrald: Thank you for asking that. Cause that's very important. Yeah. A lot of times users will post Like the communication that was shared,
[00:15:30] Chelsey Donn: chat or whatever. Yeah.
[00:15:32] Trey Gerrald: but this is like the actual entry.
[00:15:34] Trey Gerrald: You see this? Do you see the stairs?
[00:15:36] Chelsey Donn: There's definitely not a sidewalk. I would say that the width is like so narrow. Like there's a trash can outside and that's really all you have room for is
[00:15:45] Trey Gerrald: And it's not even a large trashcan, that's like a skinny trashcan.
[00:15:49] Chelsey Donn: it's weird.
[00:15:50] Trey Gerrald: It, I think there are some points here for K like you would be shocked, especially if you had a kid and you had a stroller.
[00:15:57] Chelsey Donn: Yeah. There's
[00:15:58] Trey Gerrald: no way. to navigate
[00:15:59] Chelsey Donn: When I think of Airbnb, I think of like renting a home where there would presumably be like a garage or like somewhere to park. I was a little bit surprised when they said that they had to park somewhere and then schlep their bags and their kids from wherever they parked to the house.
[00:16:15] Chelsey Donn: Like that seemed odd to.
[00:16:18] Trey Gerrald: but I liked the Servia because they specifically link to.
[00:16:21] Trey Gerrald: the listing, which a lot of times people won't do. So I appreciated the extra contact.
[00:16:26] Chelsey Donn: well, I'd never heard the expression. No verge. Maybe that's like a British thing.
[00:16:30] Trey Gerrald: I had that question as well.
[00:16:32] Chelsey Donn: Yeah.
[00:16:33] Chelsey Donn: Okay. What about the hard wooden chair being the only furniture? Cause even in these terrible photos, there's more furniture than just a hard wooden chair. I can't imagine there being a space with just a singular hardwood and Sharon.
[00:16:45] Chelsey Donn: It.
[00:16:45] Trey Gerrald: Well, I'm curious about that because we're looking at this in 2022. So I wonder if they updated the photos. Like if you didn't really see a bunch of images from the inside, then I don't know. I still feel like that's like on you. Like you're the person choosing to book, but I do think that this review is reeking with value and. Maybe
[00:17:07] Trey Gerrald: even unique information back in 2020, if like you couldn't tell that it was on this cliff side.
[00:17:13] Chelsey Donn: And I think that's what we're dealing with here. It really upsets me that Airbnb allows for these, you know, photos to be taken down. Like there should be some sort of. Reviews, but there should also be something it's like in order to get like fine. It's like, if you want this Review! to be taken down, then you should have to like submit all kinds of updates that you've done to the property that no longer make this review relevant.
[00:17:36] Chelsey Donn: You know what I mean? Like if it's like, we completely did a like full Renato of this property in late 20, 20. Airbnb here's new images. Can we take this Review! down then? I kind of think it's okay. Cause it's, it's no longer a representative of what we're seeing, but based on what you clicked on. So the pictures that you're seeing today, this Review!
[00:18:00] Chelsey Donn: seems pretty accurate.
[00:18:01] Trey Gerrald: yeah, I'm in agreement. So what do you think about this, um, fly
[00:18:06] Chelsey Donn: Oh my God. I'm so glad you brought it up. Cause I had it started my notes gross. That is completely unacceptable.
[00:18:14] Trey Gerrald: Well, I think the fact that it's littered with fly corpses means that it has been on attended for a while, which has a little alarming.
[00:18:22] Chelsey Donn: Or even if it was like we had a fly infestation, we put it up. Then it's like, take that shit down before the guests got there.
[00:18:28] Trey Gerrald: That's exactly my point. Right. But I thought the phrase fly corpses was hysteria.
[00:18:33] Chelsey Donn: Sarah called? I did think there was like some humor. What do we think that a, a barbecue, like mattresses.
[00:18:41] Trey Gerrald: Barbecue grid like mattress. So I guess those old timey, like Springs that are in like grid
[00:18:47] Chelsey Donn: Oh, barbecue grad. So like uncomfortable
[00:18:51] Trey Gerrald: I imagine they have very old timey mattresses based on those pictures.
[00:18:55] Chelsey Donn: and would have died trying to take a photo of the front.
[00:18:58] Trey Gerrald: Well, that's my question. How do you get furniture?
[00:19:00] Chelsey Donn: Maybe that's why there was only a wooden chair.
[00:19:04] Trey Gerrald: Right.
[00:19:04] Chelsey Donn: glad that I know that this website exists now.
[00:19:07] Trey Gerrald: Yeah. It is like a really nice resource because you can't rely on Airbnb for negative reviews because they're going to take them down
[00:19:14] Chelsey Donn: Right.
[00:19:15] Trey Gerrald: because the photos and the descriptions don't actually tell you how bad this property
[00:19:19] Chelsey Donn: Exactly. Yeah.
[00:19:21] Trey Gerrald: I mean, the spelling is pretty great. I think there was maybe one or two issues here. do you think that this would be like a common experience booking this hotel or this cottage?
[00:19:32] Chelsey Donn: I do think so.
[00:19:33] Trey Gerrald: Especially if they weren't enough photos, like if there aren't enough photos, what are you trying to hide?
[00:19:38] Chelsey Donn: Yeah.
[00:19:39] Trey Gerrald: It's like cat fishing, you
[00:19:40] Chelsey Donn: It is like catfish.
[00:19:42] Trey Gerrald: like a, you're going to get caught
[00:19:43] Chelsey Donn: Yeah, exactly. I think I can crown K.
[00:19:46] Trey Gerrald: I think I can Two, you ready?
[00:19:48] Chelsey Donn: Yeah, let's do it.
[00:19:49] VOICEOVER: The Queens are Tabulating.
[00:19:56] Chelsey Donn: Oh, interesting. I'm holding up four crowns trays holding up four and a half crowns. It's funny. I was actually personally struggling between three and a half and four. I was almost wishing I could do 3.75 here, but I feel like in the end, my feeling is yes, this assessment is correct, but based on. Viewing the images of the property.
[00:20:19] Chelsey Donn: I feel like there is a little bit of onus to be placed on K, just because if they saw any of the images that we saw, surely they should have known this is not going to be a brand new clean property. That being said, I think every single point they made is completely valid. It seems totally gross and dangerous.
[00:20:38] Chelsey Donn: And I'm sorry that they had this experience. So for that reason, I decided to go with four crowns. Why Ford?
[00:20:45] Trey Gerrald: I hear that. Yeah.
[00:20:46] Trey Gerrald: So I said four and a half. Everything you just said. I do think that if some of these images were not listed originally, then it is sort of hard to decipher, but I gave the extra half crap. Because I appreciate that. Kay took action after their negative review was removed and they went to a source and they linked to this actual listing because they really are trying to keep consumers aware.
[00:21:16] Trey Gerrald: So I think that that's very queenly. I didn't go with the whole five because it is, it is sort of like subjective. Maybe like if you don't care about certain, you know, I don't know. maybe the no verge, isn't an issue for you if you like hiking, you know? So I said four and a half. Yikes.
[00:21:36] Trey Gerrald: Everyone be careful out there when you're on Arabic.
[00:21:38] There's A Reply!
[00:21:38] Chelsey Donn: Oh man. If I was afraid before, I'm definitely afraid. Now we, we, we have eight there's a pie from,
[00:21:48] Trey Gerrald: All right, so this, so this isn't totally a reply, but I did want to share when you read the listing today, they have made an update about the space,
[00:21:57] Chelsey Donn: Oh, wow. Okay.
[00:21:58] Trey Gerrald: the new description. Now. One of the cheapest and aberdyfi essentially, this is an all caps essential to read entire listing. Our historic cottage provides all caps, basic, not luxury accommodation.
[00:22:16] Trey Gerrald: It has a new kitchen, tub, shower, windows, et cetera. It has not been modernized, but it has everything you need. Everyone comments on its peaceful atmosphere and gorgeous views. Individual radiators provide heating. There is no internet, but usually good mobile signal. Chimneys are blocked. Please. Don't use ornamental fireplaces parking at Penn car park, 170 meters away caps.
[00:22:46] Trey Gerrald: Please be aware. The cottage is raised up above the village road with no foot. There is a cut through by Penn park, just 50 meters away.
[00:22:58] Chelsey Donn: Okay. I think that's very interesting. I think that speaks a lot to what I was saying before, where it's like, if you're going to change your policy to be very transparent, then I guess you don't need a Review! like this. I mean, I'm of two minds with this kind of stuff. I don't want the, like the individual trying to make a living to be completely taken down.
[00:23:19] Chelsey Donn: I do wish that they would maybe do something for the person that had such a bad experience. Maybe Airbnb could do something. I don't know, but like, I think someone should do something to address these concerns or these terrible experiences that people have. I don't think that that should go unnoticed, but I do think if you're going to be completely transparent, like, it seems like they were.
[00:23:41] Chelsey Donn: Then you're not misleading anybody. You're saying this is a cheap rental, it's cheap for a reason it's not updated. And this is what you're getting.
[00:23:50] Trey Gerrald: You know, we will never know if this was added after the fact, I would assume that it probably was because Kay is relentless about the deception from their posting from, you know, two years back. But now I am sort of, of the mind they, they use the word cheapest and they say, ornamental fireplaces.
[00:24:12] Trey Gerrald: They say it hasn't been modernized. So, you know, you can't, then you cannot be upset because you've chosen and they even say in all caps, please read the whole listing.
[00:24:22] Chelsey Donn: Yeah. And then it does make me think, like, what you're saying with the five-star reviews is that maybe the five star reviews are honest and they're just like, I really wanted to stay in this location. I could never afford to stay here, but because of this property, I could afford to stay here and knowing what I knew about the property, I really enjoy that.
[00:24:41] Chelsey Donn: So I don't know.
[00:24:43] Trey Gerrald: Does that change your opinion at all? Or what do you think?
[00:24:48] Chelsey Donn: Not really just makes me like happy that they updated their description. And they're trying to make it clear that everybody should really pay attention and read the whole thing. I
[00:24:57] Trey Gerrald: too. I feel like they're at least trying to be transparent,
[00:25:00] Chelsey Donn: exactly, but I'm not going to hold that against
[00:25:02] Trey Gerrald: but it would keep, I mean, that has a bigger impact. It would keep me from booking it. Cause I was already like, I don't want to book this but that they're really like this isn't nice. I'm like, okay. Next.
[00:25:13] Chelsey Donn: The end result is still, I'm not going to book this place, whether or not I'm reading the negative review. So I'm okay with that.
[00:25:20] Trey Gerrald: Oh boy.
[00:25:21] Chelsey Donn: All right. Well, I'm always excited for a new source. Trey.
[00:25:25] Trey Gerrald: It's really fun. Every listener should go at. It's like a fun, little mindless read of like it's the review section on crack because it's literally Airbnbhell.com. All right.
[00:25:36] Chelsey Donn: Good. Review!.
[00:25:37] Trey Gerrald: Thank you. All right, let's take a quick break. And when we come back, we can get into Chelsey Goose's.
[00:25:43] Chelsey Donn: Yay. Love it. BRB.
[00:25:47] VOICEOVER: Hold
[00:25:48] 26:00 AD BREAK
[00:25:48] VOICEOVER: your crown. We'll be right back.
[00:26:16] 26:02 Meryl-Go-Round
[00:26:16] Trey Gerrald: Chelsey it's time to take a quick spin on the Meryl-Go-Round. Let's play. '
[00:26:22] VOICEOVER: I don't feel like an icon.
[00:26:30] VOICEOVER: A'..
[00:26:31] Chelsey Donn: Here's the deal. Trey and I have each picked a rotten scathing, pithy One-Star-Zinger. And with 30 seconds on the clock, we'll take turns, trying to recite the zinger and as many genres as possible
[00:26:44] Trey Gerrald: Just like queen Merrill, who does it?
[00:26:47] Chelsey Donn: before the clock runs out.
[00:26:49] Trey Gerrald: All right. My Charles, what is your zinger for today?
[00:26:52] Chelsey Donn: Okay. My zinger is from Google. It is a one star review written by Z w no subject.
[00:26:59] Chelsey Donn: The Review! is for CVS and the Review! is always closes long before listed closing time, which is upsetting
[00:27:11] Trey Gerrald: annoying. All right
[00:27:11] Trey Gerrald: Well, I'm obviously going to strap you in to one of the infants.
[00:27:16] Chelsey Donn: over seats. Yes, I'm there. Okay.
[00:27:19] Trey Gerrald: Are you ready? Are you going to hop on your 10 foot long CVS receipt
[00:27:25] Chelsey Donn: Yes. I feel like Indiana Jones. Like I have my lung rope, but I have my seat. Yeah. All right.
[00:27:31] Trey Gerrald: all right, here we go.
[00:27:33] VOICEOVER: Three, Two, One, GO!.
[00:27:37] Chelsey Donn: always closes long before the listed, closing time.
[00:27:41] Trey Gerrald: soap opera. Shakespeare
[00:27:48] Chelsey Donn: Always closes long before listed closing time.
[00:27:53] Trey Gerrald: Disney teen drama.
[00:28:05] VOICEOVER: Two,.
[00:28:08] Chelsey Donn: Oh my
[00:28:09] Trey Gerrald: Right on the clock.
[00:28:10] Chelsey Donn: I got it in.
[00:28:11] Trey Gerrald: And you got six.
[00:28:13] Chelsey Donn: Woo. All right. All right. Trey. Where's your zinger from.
[00:28:17] Trey Gerrald: Today. I also ironically, have a review from.
[00:28:20] Trey Gerrald: Google. This is for super cut, not to be confused with super cuts in flushing Queens, the nanny named Fran, and this is written by JZ rocket. One star review. I almost lost my ear.
[00:28:38] Chelsey Donn: Oh, no, that is horrifying. Okay. So in honor of the nanny, I was going to just like straight up, strap you in a Fran Drescher, but then I was like, I don't know. So you know how Fran Drescher shows up at the guy's house to like sell makeup or whatever. And she has like, those suitcase I'm strapping you into like one of those suitcases, full makeup
[00:28:56] Trey Gerrald: Avon calling.
[00:28:58] Chelsey Donn: calling.
[00:28:58] Chelsey Donn: Exactly. You're you're strapped into some Avon. Are you ready?
[00:29:02] Trey Gerrald: I hope it's a pink Cadillac.
[00:29:04] Chelsey Donn: Well, it just might be, if you sell enough just
[00:29:06] Trey Gerrald: All right. I'm going to
[00:29:07] Chelsey Donn: So you're not just working for the, when you're working for the pink Cadillac, which we all know you need. All right, lets do it Tuesday.
[00:29:19] Trey Gerrald: Okay. Yes, I'm ready. Here we go.
[00:29:21] Chelsey Donn: do it.
[00:29:22] VOICEOVER: Three, Two, One, GO!.
[00:29:26] Chelsey Donn: show
[00:29:27] Trey Gerrald: I almost lost an ear.
[00:29:29] Chelsey Donn: Disney, mellow drama. Lifetime
[00:29:39] Trey Gerrald: almost,
[00:29:42] Chelsey Donn: film new are
[00:29:43] Trey Gerrald: I almost lost the Nia.
[00:29:45] Chelsey Donn: superhero
[00:29:47] Trey Gerrald: almost saw Austin here.
[00:29:49] Chelsey Donn: show
[00:29:50] Trey Gerrald: I almost lost out here.
[00:29:53] Chelsey Donn: drama.
[00:29:54] Trey Gerrald: thought that
[00:29:56] Chelsey Donn: Oh my God. Try. I think you definitely got the pink catalog. Let me just say yes, queen. That is 8, 8, 8.
[00:30:05] Trey Gerrald: Wow. I'm proud of
[00:30:07] Chelsey Donn: good. Very good. Congratulations.
[00:30:10] Trey Gerrald: to go to the actual Supercuts
[00:30:15] French Laundry Review
[00:30:15] VOICEOVER: Review That Review.
[00:30:19] Trey Gerrald: doke. We are back from that game break, which I won. And it is your turn Chelsey. Where is your Review! from this week?
[00:30:27] Chelsey Donn: Okay. So this week my Review! is from TripAdvisor. So this is another restaurant in Review!, which I know Trey is extremely equipped for. Cause he loves fine dining. So. This is for the French laundry in Napa D have you heard of this restaurant? Okay. So this is like a very, obviously famous, expensive, nice restaurant that is very popular, et cetera.
[00:30:54] Chelsey Donn: So this review is written. Oh, Jesus. I hate when there's a name. I can't say I might need to spell it and I'm going to have to give the same thing because it's, One, the whole thing because it's one of those long ones. So it's J E N E S A I S Q U O I capital V O Jetta se, qua Genesee, qua V. Wow. I really don't read French you guys.
[00:31:25] Chelsey Donn: So like, but that's funny. Cause it doesn't Genesis. Acqua me. Like I don't know, or something like that.
[00:31:31] Trey Gerrald: I thought I, was going to say CWA
[00:31:32] Chelsey Donn: I, this Jen.
[00:31:33] Trey Gerrald: Genesee.
[00:31:34] Chelsey Donn: Oh, Jenna said, woah. Yeah. Jenna
[00:31:36] Trey Gerrald: I dunno. I took
[00:31:37] Chelsey Donn: I don't know guys. I don't
[00:31:39] Trey Gerrald: And, um, what kind of dog is this? You didn't say.
[00:31:42] Chelsey Donn: Okay. Yeah. Sorry. So this is a Jetta Siqua viz one dot review of the French laundry. The subject is how can you have such amazing food and horrible service?
[00:31:58] Trey Gerrald: Oh, my God.
[00:32:00] Chelsey Donn: get ready. Here we go. Yes, this restaurant is unbelievable, delicious, incredible dishes, not so much gastronomic style as just amazing food, but how can you have such amazing food and such horrible service? Let me recount.
[00:32:25] Chelsey Donn: First we were a table of seven women. It was a girl's weekend in Napa. The Semillon Gaye and the first server that came to our table were nice.
[00:32:36] Chelsey Donn: Then this older, bald man came over. He told us that if we wanted to go across the street to the French laundry garden, we could take some gorgeous pics. We went over, which you should check out halfway during your meal. It's pretty cool. And took some great pics. We came back to our table and asked the same man to come take some pics of us outside.
[00:33:03] Chelsey Donn: He came out and said, guess who's downstairs outside about to come in girls. And my friend said who? And he said, look, there's Will Ferrell. Okay. My friends started gushing and we're very excited. They are big fans, but why is this server drawing attention to his clientele? That's not professional in a three-star Michelin not to mention any restaurant.
[00:33:34] Chelsey Donn: Then he says to my friends, would you like me to go ask him if he will take a pic with you ladies real quick. My friends start getting excited saying yes, yes, yes. Then he says, huh, too bad. I won't and walks away. Who does that? Are you kidding?
[00:33:56] Chelsey Donn: Later in the meal, he comes over to our table and says to my friend sitting next to me, I would like to ask you a favor to please hold off on, going outside to take any more pics till the next course comes out.
[00:34:10] Chelsey Donn: I would ask your blonde friend pointing at me, but I can tell she's the mean one of the group again, what. Then the third wonderful remark from Mr. Sunshine came at the dessert course. One of our friends is a vegetarian and they brought her out of creme de LA. I jokingly said, wow, she got the special dessert.
[00:34:36] Chelsey Donn: And I did not even say it to him. I didn't even know he was listening. To which he replies she's special and you're not so deal with it. How can you treat people who pay $800 plus per person like this? No response from manager, either. What a disgrace. I even called Amex, F H R who I booked this restaurant through to have manager contact me and nothing.
[00:35:11] Trey Gerrald: Oh, my God. Wow.
[00:35:15] Chelsey Donn: I mean, Jenna said, wow,
[00:35:18] Trey Gerrald: that really took a turn. This.
[00:35:20] Chelsey Donn: it didn't, it didn't that
[00:35:22] Trey Gerrald: at first, I was like, why does every fancy restaurant Review! about how good the chef is and help that the services like that is such a
[00:35:30] Chelsey Donn: kind of a youth thing, which has kind of a youth.
[00:35:34] Trey Gerrald: What do you mean.
[00:35:34] Chelsey Donn: Because there are people, especially people that want to go to French laundry that are going to be into like the food being amazing and the chef being great. And that's why they're here and that's what they want to read. So just because you're not the kind of person that loves that, I just always like to point out
[00:35:53] Trey Gerrald: right. It's my bias. Right, right,
[00:35:54] Chelsey Donn: it's your bias.
[00:35:56] Trey Gerrald: I was like, what do you mean? I don't like over defense. Okay. No, of course. But I, first of all, I was taken by the. Genesee Siqua painted a very strong visual of who this waiter was by calling them bald. Like I instantly got a little like, huh? Like I, well, I, well, I mean, I, I have been balding, but I sort of instantly got an, a picture of like, this might be a villainous character to return.
[00:36:23] Chelsey Donn: Yeah.
[00:36:23] Trey Gerrald: But then I sort of, by the end, when he said you're not special, she is deal with that. I started to think about like when you're in kindergarten and like the boy hits the girl that he likes. I'm like, is this person flirting
[00:36:37] Chelsey Donn: Yes. It was very odd behavior. I don't know. I don't really understand what the whole like. Beef was between him and her. And also like I found the whole Will Ferrell thing. So icky and weird, like I completely was in agreement with Jenessa CWA when they were like, why are you doing that? This is a nice restaurant.
[00:36:58] Chelsey Donn: This isn't like, we're at some like McDonald's or Arby's and in walks will Farrell. And everybody is like, oh my God, like, this is a nice restaurant where I imagine there's a celebrity there. Every single. Like, that's just the kind of place that it is. So for them to do that, I thought that was bizarre. And then to do it only to tee up,
[00:37:19] Trey Gerrald: Ha too bad,
[00:37:22] Chelsey Donn: I mean, come
[00:37:24] Trey Gerrald: like, Okay.
[00:37:25] Trey Gerrald: wait, let's just sort of pull back for a second. Do you think there's any world where there was a sarcastic humor, whether appropriate or inappropriate for the profession that was lost? Or do you think this bald person is truly a horrifying.
[00:37:40] Chelsey Donn: No, I think that it was a circus sarcastic
[00:37:42] Trey Gerrald: I am thinking that as well, too,
[00:37:44] Chelsey Donn: was not working. You
[00:37:46] Trey Gerrald: and completely displaced. I don't think that a waiter at a fine dining restaurant should be sarcastic.
[00:37:52] Chelsey Donn: Right. Exactly.
[00:37:53] Trey Gerrald: Well, it's also like we're not at Dick's last resort where they are mean to you on purpose. This is like, okay, here's a question. Cause that's not my world. So they said this is a three star Michelin. How is that? That doesn't sound good to me. Is that how high is the rating for Michelin? does it go to five?
[00:38:11] Chelsey Donn: You got a Michelin star for your restaurant. And that means like your restaurants amazing. Like, oh my God, your restaurant got a Michelin star. So getting three Michelin stars would
[00:38:22] Trey Gerrald: it's a really big
[00:38:24] Chelsey Donn: yeah, it would mean that three on three different years on three different occasions, this restaurant has received the Michelin star of the year.
[00:38:32] Chelsey Donn: So like, that is like, that is a really big deal. It kind of upsets me on behalf of Jenna Siqua that like, there was wrong things done here were these girls, I don't know, you know what, I'm going back and forth because when we started being like, we went into the garden and we took photos and then we asked them to come out and take more photos.
[00:38:54] Chelsey Donn: And then they told us not to take any more photos until after this course, I started to feel like, are these girls that are just like drinking and crazy. And like are getting whatever and constantly getting up to take photos in the middle of the thing. Like I thought that was weird, maybe that is recommended, but I thought it was a little bit weird that you would get up in the middle of the meal to go to the garden.
[00:39:13] Trey Gerrald: I wrote that down.
[00:39:14] Chelsey Donn: Yeah. Like I assumed, okay, when we're done the meal, then we'll go to the garden or we'll get there a little bit early before our reservation and go to the garden. Like, I didn't think it was strange that. We're kept interrupting the meal and then they got that note about that. Like, I, I don't know.
[00:39:31] Chelsey Donn: There was something about that that felt a little fishy,
[00:39:33] Trey Gerrald: Well, it did occur to me as well. Like they were invited to attend to the garden across the street. So that did make me think. You know, go and view it, take your pictures. And then there's no reason to ever return because you've completed the task. So to be going back and forth, I think it's probably uncommon.
[00:39:51] Trey Gerrald: And so then for them to request that you don't is sort of like, okay, we'll read the room, perhaps, like, you know, but I am going to just go into this because I do understand like, if, if you were going to the French laundry,
[00:40:06] Chelsey Donn: Yeah.
[00:40:07] Trey Gerrald: It should be an outrageously decade at extraordinary experience and to be labeled the mean one would make me so angry.
[00:40:18] Trey Gerrald: So I really am with Jen. I do believe Jen, I think.
[00:40:21] Chelsey Donn: Yeah, I'm saying like, I started to say like, I'm was mad that the manager didn't get back to them because I think a lot of times these kinds of restaurants really can start to rest on their laurels. Like everybody's going to go to French laundry. Nobody's not going to go there because Jen had this bad experience.
[00:40:37] Chelsey Donn: So I don't really need to give you attention was like what I was feeling from this. And I don't like that at all.
[00:40:43] Trey Gerrald: no, I think that's inappropriate. I think like you're a service based hospitality industry. Like you have to at least pick up the phone and apologize.
[00:40:51] Chelsey Donn: Right. Exactly. Whereas like the only thing I could possibly think of being lost in the narrative is maybe that these girls were a little bit annoying, but even if they were
[00:41:01] Trey Gerrald: that too.
[00:41:01] Trey Gerrald: Yup.
[00:41:01] Chelsey Donn: welfare all moment, the mean moment, the you're
[00:41:05] Trey Gerrald: I do have a question. Yeah. I do have a question about context here, because I am curious. Some of this has taken out of context because the quotes that are attributed to the ball person are so sarcastic that I'm wondering if they're being painted to be C be perceived as harsher. Like I just, I imagine, like, I can't imagine someone saying like she's special and you're not dealing.
[00:41:29] Trey Gerrald: Like in a real honest statement, like that is so absurd. that you're the mean one of the group is pushing well, that's crossing the line, but what is the spelling and grammar like?
[00:41:41] Chelsey Donn: Really good. Really solid. Again, like we did use caps. I tried to read accordingly when we did, but not to an excessive amount. I don't know. I think it's funny. I really got a sense of who this character was. And I can see, even if I read it, like in a, like fake French accent or something like Gus was downstairs about to come in, girl, you know, like I can see the.
[00:42:05] Chelsey Donn: Over the top character who is just crossing the line, and it's just coming across really gross. I also thought it was interesting. That there doesn't seem to be consensus amongst the friend group. And it makes me wonder if other people were having such a bad experience with Mr.
[00:42:26] Chelsey Donn: Sunshine or if it was just Zen, because it seemed like Mr. Sunshine was not a fan of Jen and came at her because the other girls, like, when he said the thing about taking the photo, they were all like, yes, this is, you know, they were all so excited about it and. I dunno, there were like getting the special attention with the special dessert.
[00:42:46] Chelsey Donn: I wish they would've said like we were all so offended.
[00:42:49] Trey Gerrald: Good point picking that up. Cause it does seem like not everyone in the seven group of women was in agreement with Jen's experience. Yeah.
[00:42:58] Chelsey Donn: There's so much positive happening here. And it does seem a little bit like Jen is maybe attracting this negative energy to her that perhaps the other girls weren't picking up as much. And again, that's completely obviously me reading between the lines, but it was something that I thought about.
[00:43:18] Trey Gerrald: So is this a deal breaker? Would this keep you from going to the French
[00:43:21] Chelsey Donn: Definitely not. And I think the French laundry knows that maybe that's why they probably don't care.
[00:43:26] Trey Gerrald: I think I can crown Janice. Acqua. How about you?
[00:43:29] Chelsey Donn: Yes, let's do it.
[00:43:30] Trey Gerrald: Oh,
[00:43:31] VOICEOVER: The Queens are Tabulating.
[00:43:38] Chelsey Donn: Wow. Are you serious?
[00:43:40] Trey Gerrald: whoa.
[00:43:41] Chelsey Donn: crazy. Okay. So I am holding a three and a half crowns and tray is holding up one crowd, which never happened. All right. Try it. Let us know why you gave a Acqua.
[00:43:55] Trey Gerrald: I don't think this is because I've been having a bad day. I think all that is valuable for me in this Review! is that the management didn't seem to want to rectify experience. And the star is really because I got a really big laugh out of imagining. Altruistic offensive, sarcastic bully of a bald man being so mean to Zen, but it's not going to impact I don't, you know, it's like a private garden, I'm sure he's, table's invited to go at one point throughout the meal.
[00:44:28] Trey Gerrald: And like, you know, it's like, I recognize you want to have a really lovely experience and it sounds like they did. And I think this person was sort of a jerk in the retelling, but I could also see. Jen was just offended. So I said one-star, if I want to go to the French laundry, this is going to have zero impact on me.
[00:44:45] Trey Gerrald: Why did you say three and a half?
[00:44:47] Chelsey Donn: I said three and a half, because I think that Genesis qual should have changed this to a tour, three dot Review!. And then I feel like it would have been a lot more accurate. I liked the way that they really described the entire situation. I just liked the storytelling here and I thought there was a lot of personality, you know, that I love a good.
[00:45:06] Chelsey Donn: Personality a good chuckle. There was so much in this that was very specific and unique, which I love in a Review!, but yeah, I took away the one and a half for everything that you just said. I don't think at the end of the day, this would impact me going. So that's what I took points off for, but everything else was kind of hitting for me.
[00:45:25] Chelsey Donn: So that was why I went with three and a half grounds.
[00:45:28] Trey Gerrald: Love it really fun. That's really fun. Let's go to the French laundry and,
[00:45:33] Chelsey Donn: Um, I got to
[00:45:34] Trey Gerrald: a cost.
[00:45:36] Chelsey Donn: I think as long as I'm prepared, I can come up with a good quippy reply. Like I could go head to head with the bald man and I would be okay. I think.
[00:45:43] Trey Gerrald: I think so too, that would maybe be fun,
[00:45:45] Chelsey Donn: Yeah,
[00:45:46] Trey Gerrald: but we could save a lot of money and just got a Dex.
[00:45:48] Chelsey Donn: That's true. And just maybe a snake into the gardens.