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TRANSCRIPT of Episode 59: "Color Me Mine"



Review That Review with Chelsey Donn & Trey Gerrald
Episode 59: "Color Me Mine"

Transcription


*Please Pardon any spelling errors!


THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!


[00:00:31] Chelsey Donn: Hello

[00:00:33] Trey Gerrald: Hello, and welcome to Review That Review the podcast dedicated to reviewing

[00:00:42] Chelsey Donn: reviews. Yeah, we're just like Cisco and Ebert only instead of reviewing cinematic, masterpieces, we rate and review those hilarious scathing and sometimes suspicious online reviews.

[00:00:54] Trey Gerrald: that is your lovely host Chelsey Donn.

[00:00:57] Chelsey Donn: And that is your

[00:00:59] VOICEOVER: The

[00:01:00] Trey Gerrald: And together we are your lovely.

[00:01:04] VOICEOVER: review Queens.

[00:01:09] Trey Gerrald: Just ignore that the, for access to additional reviews and tidbits on our weekly members, only after show companion podcast, plus videos, merch discounts, and actually a whole lot more go visit our Patreon. It's where you can support and get exclusive content. All you gotta do is go to Patreon dot com slash Review That Review Chelsey.

[00:01:31] Trey Gerrald: How is ya?

[00:01:32] Chelsey Donn: Oh my God. I'm good. I'm good. I'm feeling like tired and drained a little bit, you know, like sort of swimming through the day, but other than that, can't really complain. How's the car going?

[00:01:45] Trey Gerrald: Oh, my God. I was gonna say, should I call you Dory?

[00:01:48] Trey Gerrald: The car is great.

[00:01:49] Chelsey Donn: Just keep swimming.

[00:01:50] Trey Gerrald: Yes, it's good. I'm happy to have a car. I had to fill it up for the very first time and that was fun and not that bad. So I was happy about that. Thank you, Hyundai. And um, life is good.

[00:02:02] Chelsey Donn: Where were you that you had to fill your own gas? Oh,

[00:02:05] Trey Gerrald: Oh, well, someone had to do it, but like the tank, you know, went to empty.

[00:02:09] Chelsey Donn: Got it. Got

[00:02:09] Trey Gerrald: So I had to drive it somewhere for someone to pump it for me, cuz I am in New Jersey.

[00:02:13] Chelsey Donn: Are you still as irritated about that? Or have you grown? Like, is it, is it as annoying as it once was?

[00:02:19] Trey Gerrald: Well, I might do this as a, uh, Royal Highness at some point further down the line, but I joined this app called gas buddy.

[00:02:27] Chelsey Donn: Okay. Mm-hmm wow.

[00:02:27] Trey Gerrald: They have like a card. So I had to get this card in the mail where you can save like up to like 50 cents per gallon.

[00:02:35] Chelsey Donn: That's a lot.

[00:02:35] Trey Gerrald: Right. But you have an ID number that you have to punch in. So I did have like this anxiety about like, oh my gosh, like, is the person gonna ask me for a zip code, even though it isn't a zip code, it's an ID number.

[00:02:45] Trey Gerrald: And like, are they not gonna know what's happening? Am I gonna have to explain it? And then I'm not gonna be able to save my 8 cents that I thought that I would be saving, but I'm not gonna, you know, I was stressing cuz that's just how I operate in life. But it all worked out.

[00:02:56] Chelsey Donn: Had they seen it before you weren't the first one with

[00:02:59] Trey Gerrald: He, yeah, he must have understood. I made a tiny, teeny little label that said ID number and I put it on there and I laminated it with some tape. Um, but he, he, he still asked me, um, but he said, what's the ID, not what's your zip code. And so I didn't have to have a conversation so that

[00:03:17] Chelsey Donn: Oh good.

[00:03:18] Trey Gerrald: Yeah. Yeah. How were you, how was your car?

[00:03:21] Chelsey Donn: My car is good. No major complaints over here. Thank goodness. Uh, driving around LA traffic, you know, the regular Complaint about that all the time. Do we have anything else we wanna complain about today?

[00:03:35] Trey Gerrald: Yeah, actually I think that it's time for us to both.

[00:03:38] VOICEOVER: Lodge Complaint.

[00:03:40] Trey Gerrald: right, so this is a little bizarre. So I received in the mail, this gorgeous purple envelope. And I was like,

[00:03:49] Trey Gerrald: Ooh. what is this? And it just says my name or current resident. Open this envelope to read this exciting journey of being changed. And it's a little boy.

[00:04:04] Trey Gerrald: So I opened it and it's this self-published book. Nothing else inside just this self-published book called changed. So of course in my.

[00:04:13] Chelsey Donn: Oh, no,

[00:04:14] Trey Gerrald: Non heteronormative world. I assumed this was about being changed from gay to straight,

[00:04:20] Trey Gerrald: which is a journey I have had to endure many times in my life being from the south, having, um, outrageously closed-minded people in positions of power around me.

[00:04:30] Trey Gerrald: I've had to have that conversation much more than I ever should. So I just assumed that's what this was. So I was offended and upset, angry. I was like, what's going on? Is this sent from my stepmom, my ex stepmom. So I did a little Googling. Turns out this is not about being changed from gay to straight.

[00:04:50] Trey Gerrald: This is about being changed by the power of Jesus Christ. If you were born Jewish.

[00:04:57] Chelsey Donn: Stop.

[00:04:58] Trey Gerrald: Literally there's a New York times article a New York post article, tons of articles going all the way back to 2019. This author, Tom canter got cancer. He decided that he needed to cure his spiritual cancer, which was thinking he was Jewish.

[00:05:16] Chelsey Donn: Wow.

[00:05:17] Trey Gerrald: now he wrote this self-published book and he sends it out to Jewish people to tell them about the powers of Jesus Christ. Here's a funny tidbit. I'm not Jewish. So

[00:05:29] Chelsey Donn: to a Jew.

[00:05:31] Trey Gerrald: yes, but David didn't get one. Um, I Donn don't know why I got this in the mail. It's very funny to me that they wasted postage on me. But, you know, whatever, I don't need to go into great details about this.

[00:05:45] Trey Gerrald: If anyone has any experience on getting this in the mail, please, we always ask for people to call in, but will you please, if you know about this, if you've read about this, if you've heard about this, if you received it, please call in and talk to me about this, cuz this is the wildest thing I've ever seen.

[00:06:01] Trey Gerrald: A, I think it's kind of brilliant. B

[00:06:04] Chelsey Donn: Brilliant

[00:06:06] Trey Gerrald: It's brilliant marketing. I think it's brilliant. If you have the budget. Solicit I've wanted to solicit postcards for this very podcast, forcing it on people. That's brilliant. I don't support.

[00:06:17] Chelsey Donn: The message.

[00:06:19] Trey Gerrald: I don't support pushing religion on anyone. I don't support pushing anything on anyone other than listening to this podcast, push that all you want.

[00:06:27] Trey Gerrald: Anyway, that's my Complaint. Donn. Don't send me unsolicited Christian literature. That's atrocious. If you were raised Jewish and you think that's wrong, that's your personal journey? I don't think it's appropriate to like, try to push this. I'm gonna have to cut all of this, but it makes me really angry.

[00:06:48] Trey Gerrald: You are in a cult, call your dad. Anyway, I'm not gonna read this, but I do feel like there's a little victory because they said it to me and I'm not Jewish. Maybe I'm supporting a Jewish agenda because I love Jews. I love Yiddish. I insert myself into that culture constantly, but y'all, I haven't converted and I don't call myself a Christian.

[00:07:08] Trey Gerrald: So I don't know why they gave me this. But, um, thanks Tom canter.

[00:07:12] Chelsey Donn: That's wild.

[00:07:14] Trey Gerrald: Isn't that the weirdest thing,

[00:07:15] Chelsey Donn: think any kind of unsolicited male in general, it's like jarring, you know, what is that? Why, why would you send that to me?

[00:07:23] Trey Gerrald: unless it speaks to you, maybe you're like, cool, but isn't it funny, like for, to title the book changed me too.

[00:07:31] Chelsey Donn: I, 1000% thought that this was gonna be a conversion there, like gay conversion thing. And I was like, oh, they know you're gay. You're in the neighborhood. They're

[00:07:39] Trey Gerrald: Right,

[00:07:40] Chelsey Donn: for you.

[00:07:41] Trey Gerrald: but this is from California Chelsey. So it's not a neighbor. It's a neighbor of yours.

[00:07:46] Chelsey Donn: be getting one too, then maybe it's someone that's listened to the podcast and they're like those Jews,

[00:07:51] Trey Gerrald: Well, your last name isn't Donn. Dewitz it's Donn.

[00:07:54] Chelsey Donn: but like Assess that Kvetch. I don't think

[00:07:58] Trey Gerrald: I know Gerrald Gerrald Stein all ChelseyBD. What is your Complaint today?

[00:08:06] Chelsey Donn: I do have a feeling we've lodged this as a Complaint before, but it needs to be said again. So I was driving in my car and my phone was running outta battery and my charger wasn't working. So I went to the gas station to get a overpriced charger that probably wasn't gonna work anyway.

[00:08:24] Chelsey Donn: So first Complaint by the charger took like forever to get like somebody to help me get it behind, like a glass wall or wherever this thing was, then I get it. And it's in like the packaging that is impossible to open and like, clearly I'm gonna go in my car. I Donn don't have like, Scissors. I don't have equipment with me.

[00:08:43] Chelsey Donn: I'm gonna go in my car and try to open this. So I'm trying to open it. I'm like driving away, like trying to figure this out at the stop signs, which I don't recommend. And then finally I do get it out. I think this is excessive packaging. This is plastic. This is wasteful, but whatever, at least I got it out.

[00:09:00] Chelsey Donn: Then I go to plug it into the USB port and the USB part snaps.

[00:09:07] Trey Gerrald: Chelsey like the metal part just pops.

[00:09:09] Chelsey Donn: yeah. Yeah. And I'm like, thi this was behind a wall then in plastic that like, could kill 10 dolphins. And then the thing inside of it is like such a piece of crap that it's like falling apart. It's what is with the packaging that is like wasteful and just overindulgent.

[00:09:33] Chelsey Donn: And it's not even doing the job. Like what?

[00:09:37] Trey Gerrald: So wait, did you like, had you already driven away?

[00:09:40] Chelsey Donn: Yes, I had driven cuz I was like in a rush and I was like, I gotta go. But I was using my phone for my navigation. So I was like, I gotta get this plugged in. Cuz I didn't really know where I was going.

[00:09:48] Trey Gerrald: what'd you do, did you have to go buy another one?

[00:09:51] Chelsey Donn: no, thankfully my phones made it to where I was going. And then I was able to borrow a charger and it was fine, but like, it's just, you know, obviously so many complaints within one Complaint, like why are we even selling these chargers that are so like, don't work and like, they're so expensive.

[00:10:09] Chelsey Donn: And then just like the whole thing about putting it behind the glass, like, like so much protection for an item that is clearly so.

[00:10:18] Trey Gerrald: Ineffective. I mean, it's really funny, like, cuz I also recently purchased a car. Like I wanted a short. Charger, cuz I don't want like the giant long one that I love when I'm in my house, because it's like, you know, you just need it close to the radio in the car. And I really was like, okay, I don't wanna pay 1295 for this braided one cuz I know it's probably like, I'm gonna get that pop up on my phone.

[00:10:43] Trey Gerrald: That's like, this is not a compatible device, which is so annoying.

[00:10:47] Chelsey Donn: which I hate that too.

[00:10:48] Trey Gerrald: And, but they did. Quote, unquote Mac ones. And I was like, I know that this is fake. Like, I know this is not really apple. This is like, I'm in Chinatown. And it's like, you know, like everything is a knockoff, but so far it's been okay. But yes, no, I always have dread when I have to buy a phone cord, cuz I always feel like.

[00:11:08] Trey Gerrald: I have to buy the apple one, which is gonna be $900, because if I try to buy this cheap one, it's not gonna last, but if it broke within minutes of me buying it, I would be so angry. Did you ask the clerk if they had scissors, cuz sometimes they might have something more sharp

[00:11:25] Chelsey Donn: getting this particular person that worked at this gas station to leave the back of the area to go with the key. Like he wasn't like, what do you need? Let me help you out. He was like annoyed that I was removing him from his post. So now I didn't ask.

[00:11:40] Trey Gerrald: I definitely hear that. Wow. Sorry. And Ugh, it goes back to that thought that eventually the wifi is just gonna have to be charging us. Like when Jessica called in

[00:11:50] Chelsey Donn: Oh, that's right. Yeah. With a Complaint that,

[00:11:53] VOICEOVER: Listener Voicemail!

[00:11:56] Chelsey Donn: Oh my goodness. Oh my God. This is

[00:11:57] Trey Gerrald: of listener voicemails, a listener voicemail.

[00:11:59] Chelsey Donn: have a westerner voice, a westerner voicemail, my wishing a voice voicemail.

[00:12:06] Trey Gerrald: Did you know that I went to speech therapy in elementary school.

[00:12:09] Chelsey Donn: I think I did too.

[00:12:11] Trey Gerrald: Okay. Here we go. So here's a listener voicemail. Uh, I have no idea who it's from, so let's listen.

[00:12:16] VOICEOVER: greens. Uh, I Donn I don't have a name. I don't have an alias either, but, uh, I just wanted to, to ask a question. Do either of you ever find yourself sitting in a line of cars and the person at the front can't seem to get the ticket thing to work?

[00:12:36] Chelsey Donn: Mm-hmm

[00:12:36] VOICEOVER: Yeah,

[00:12:40] Trey Gerrald: Oh,

[00:12:46] VOICEOVER: either they not park close enough. They open the door and get out or they just reverse all together. Something doesn't make sense. What is wrong with these people? It's like a parking ticket machine.

[00:12:50] Trey Gerrald: my God.

[00:12:51] VOICEOVER: I don't get. Just curious if you Donn them, have that problem.

[00:12:56] Chelsey Donn: is a very mysterious listener voicemail. They don't have a name. They don't have an alias, but they do have a Complaint to Lodge. Okay. I've definitely been in this experience many, a time.

[00:13:08] Trey Gerrald: I've also been the person like, look, I, I Donn know if I've talked about this on my, on the podcast, but my car in college was a Suzuki sidekick. It was, you know, not that elegant and we bought it used. And when I would be at a stoplight or a stop sign, the transmission would start rattling and shaking, and then it would literally shake so hard that the car would turn.

[00:13:34] Chelsey Donn: Oh, my God.

[00:13:35] Trey Gerrald: I would have to like put the car into park and then turn the key to turn it off. Then I would have to try to crank it again. And sometimes it would like not catch. So I'd be like trying to crank it multiple times. Then I would have to like put it back into drive and go so many times cars behind me would be like honking.

[00:13:54] Chelsey Donn: Oh, my goodness.

[00:13:55] Trey Gerrald: The like workaround to that was, I had to simultaneously be pressing the gas with my right foot while pressing the brake so that the ignition wouldn't quiver and shake when I was at a stop sign or a stoplight. Anyway, I gotta say that because there was also a time when the, uh, window didn't work. So anytime I would go to like a ticket thing or I would go to a drive through, I would have to open the door.

[00:14:18] Trey Gerrald: Like if I was at an ATM.

[00:14:20] Chelsey Donn: Right.

[00:14:21] Trey Gerrald: And that is mortifying and embarrassing. Um, so I've been that person that like is having the issue, but I've, I don't know if I get annoyed when people, I don't know. How do you feel when you're behind someone who like is having trauma?

[00:14:35] Chelsey Donn: I think it just like depends on how far back you are in the line. Cuz like I really think that the real culprit in this situation is anxiety. I think from both sides, it can be a nightmare situation. But I've gotten better, to be honest about these kind of things. Because my road rage was out of control at one point for like this type of stuff.

[00:14:58] Chelsey Donn: Like if I was going down the hill, even somebody was turning into a gate and like, they, they were like taking forever or whatever it was, I would get like livid. And then I took this mindfulness class that told me when I get into situations like that, that I should say, pause, what a pleasure.

[00:15:16] Trey Gerrald: Uh,

[00:15:16] Chelsey Donn: that would start to like, TreyGerrald just like new, new thoughts, I guess.

[00:15:21] Chelsey Donn: So like, oh, what if they have car trouble? What if like, they like just trying to more get into the compassion mindset and then usually when that happens, not to sound all weird and woo woo. But like, usually when that happens and like, I kind of flip the switch in my mind to compassion, it opens up.

[00:15:41] Trey Gerrald: It's funny that you just went to that place, because my thought here was like, that's one of the things about. Operating in the world is like, we can't control other people. It's like, it is like, but I feel like when I'm driving by myself, I have less road rage. But when I'm driving with David, I turn into a monster and he like, kind of laughs about it, but is also kind of nervous about it.

[00:16:04] Trey Gerrald: Cuz I will just like cus and go crazy. Like I turn into a full. Country, hillbilly, redneck, where I'm like expletive mother the fuck up, you know, like I'm just like And it just sort of like is a releasing of my tension. Cause I think I'm more tense when I'm driving someone than I am just driving myself.

[00:16:21] Trey Gerrald: But I hear the caller. I understand the Complaint. I've definitely been there. And so maybe pause what a pleasure.

[00:16:27] Chelsey Donn: For sure. Especially when it's like you got somewhere to go. And also just the fact that I don't know if this call, they didn't, I don't think they said where they were from, but in Los Angeles, it's like everywhere. You have to deal with these, get a ticket situations. And it's a

[00:16:43] Trey Gerrald: Oh, like validating your ticket.

[00:16:45] Chelsey Donn: Constantly. It's like, you're going into a parking structure, even if you're just gonna go to Ralphs or something, you know?

[00:16:51] Chelsey Donn: So.

[00:16:51] Trey Gerrald: Oh, that's true. Yeah.

[00:16:54] Chelsey Donn: But yeah. Anyway, I hear you call her.

[00:16:57] Trey Gerrald: the listener was, you should go to Review That Review dot com slash shop. by a Vere's ledger and every time you get upset and angry, you could just notate it and put it in your Vere's ledger.

[00:17:09] Chelsey Donn: Yeah. Take a photo of it.

[00:17:10] Trey Gerrald: what ChelseyBD. And I do.

[00:17:12] Chelsey Donn: Put it in your story. Tag us.

[00:17:14] Trey Gerrald: All right, so let's move forward from our and our caller's coves and let's move into some online reviews. How do you feel Chelsey?

[00:17:20] Chelsey Donn: I feel really good about that. Trey

[00:17:23] Trey Gerrald: Let's do it. Let's do our title.

[00:17:28] VOICEOVER: That Review.

[00:17:32] Chelsey Donn: as you know, we are your trustee review Queens. We bring in reviews from the internet that we feel need to be inspected.

[00:17:39] Trey Gerrald: We read you the review, break it down and rate the impact of the review on a scale from zero to five crowns. It's a very Regal process that Chelsey and I love to call.

[00:17:50] VOICEOVER: Assess that Kvetch.

[00:17:52] Trey Gerrald: so Chelsey, give us the opportunity. What have you got for us to rate and review today?

[00:17:57] Chelsey Donn: Well, Trey today, the day that this episode airs will be my sister and brother-in-law's ninth wedding anniversary, which is like pretty crazy and trippy. Mazel top to them. And so I just was thinking like, what is the ninth anniversary gift? Like, you know how every anniversary is a theme. It's like the paper thing, the, this thing, the, I don't know, there's lots of 'em.

[00:18:23] Chelsey Donn: So I was like, what's the ninth. So I looked it up and the ninth anniversary is the pottery and Willow. Are the two symbols of the nine years of marriage. And so like people interpret the Willow one a little differently. Like some people do something with a Willow tree, I guess. Like there's something about the Willow plant that is in Rotan Raton, Donn, Rotan.

[00:18:51] Chelsey Donn: Is that how you say? Or like

[00:18:52] Trey Gerrald: I like Wicker

[00:18:53] Chelsey Donn: so you can give yeah, like Wicker furniture is appropriate or, you know, some form of pottery or like a pottery.

[00:19:01] Trey Gerrald: coast.

[00:19:01] Chelsey Donn: like That's or go or watching ghost. So I decided to look up color me mind, cuz I love color me mind. There was one around the corner when I was a kid.

[00:19:11] Chelsey Donn: Did you, have you ever gone there?

[00:19:12] Trey Gerrald: No, but I, I recognize

[00:19:14] Chelsey Donn: know what it is?

[00:19:15] Trey Gerrald: Yeah.

[00:19:15] Chelsey Donn: So it's like that place you go and you pick something, a pottery item off the wall, and then you pick your colors and you get to stay there and you paint it and then they throw it in the kiln for you and you pick it up like a week later, whatever it is.

[00:19:28] Chelsey Donn: And you got a beautiful ceramic dog bowl or something like that. So this review is a Yelp review of the color. Me mine in Pasadena. It is a One-Star-Zinger review written by mom, mom, L. You need spelling?

[00:19:46] Trey Gerrald: like British mom, like a mom,

[00:19:48] Chelsey Donn: My mom, like I was thinking like, almost like grandma, but maybe mom. Yeah, mom,

[00:19:53] Trey Gerrald: Well, that's how the Brits say mom. They say, mom, it's my mom.

[00:19:56] Chelsey Donn: oh really? Uh, mom, my mom, my mom.

[00:20:00] Chelsey Donn: So mom, mom L. And this is, this is their One-Star-Zinger review of color. May mine in Pasadena. This place has no understanding or concern for children's hard work.

[00:20:16] Trey Gerrald: Oh no. Oh no.

[00:20:18] Chelsey Donn: I don't want my first Yelp review to be a negative one, but what happened at color? Me, mine. Pasadena is unforgivable. I would've given this place zero.

[00:20:29] Chelsey Donn: If I could, first, we had made an appointment the previous day, but when we arrived, the reservation was not there. But there was a table available for us. My younger child, who is four years old, chose a knob to paint and worked on it for a good part of the hour. When I went to pay, I was told that we needed to have a set of four knobs and couldn't purchase.

[00:20:56] Chelsey Donn: Only one.

[00:20:57] Trey Gerrald: oh my God.

[00:20:57] Chelsey Donn: My only option was to get three more knobs and come back to paint them another time.

[00:21:04] Trey Gerrald: What?

[00:21:05] Chelsey Donn: a sign anywhere indicating that four needed to be purchased. And none of the knobs matched, there were not four matching knobs. I explained to the worker that there were not four knobs that matched, she explained I would not be charged for the knob.

[00:21:24] Chelsey Donn: Only the mug that my other child painted. I understood that to mean I wouldn't be charged, but would still get it since there was no knobs that matched it. I went on to complete my purchase. And before I walked out of the store, asked to confirm about the knob. The worker said I was only getting the mug.

[00:21:46] Chelsey Donn: The knob had been cleaned, meaning the work that my four year old had done was gone. This was less than a minute later,

[00:22:00] Trey Gerrald: What

[00:22:01] Chelsey Donn: needless to say my child and I were very upset that the work was gone and there was no way it could be remedied. The knob was meant to be her birthday present. The owner came out to talk to me after I had requested to see her, her explanation to me is that if I were at a restaurant and returned my French fries, they would be put in the trash.

[00:22:26] Chelsey Donn: I called back while I was driving home, since my child was still distraught. And my older child was worried that the other project we had paid for would also be washed away. I explained that I was not satisfied with the fact that the knob had been taken away so quickly, and I was not given the option of purchasing only one knob, considering that none of the knobs matched. Also I requested that they value a child's work, at least until the family had walked out of the door. If I would've realized the knob was going to be washed, I might have purchased the set. If the owner would've been more compromising, she may have had my business for years to come, including birthday parties and other events, but being unwilling to compromise on a few dollars.

[00:23:23] Chelsey Donn: Has now cost her thousands.

[00:23:30] Trey Gerrald: I'm just now my first thought here is I wonder how many visits you would have to do before you racked up thousands dollars. Thousands of dollars of business.

[00:23:38] Chelsey Donn: L I don't know. Well, the, well, those places are kind of expensive. I bet you, if you did a birthday party there and you were buying everybody a thing, it could get pricey.

[00:23:49] Trey Gerrald: Okay. I'm sorry. What? The F is a knob,

[00:23:52] Chelsey Donn: Oh,

[00:23:53] Trey Gerrald: a doorknob.

[00:23:55] Chelsey Donn: I was picturing like on, you know, how like on furniture, like on a dresser,

[00:24:00] Trey Gerrald: Yeah, like pulls and

[00:24:01] Chelsey Donn: there's a knob, like a, yeah, that's what I was picturing, but they, we did say knob a lot knobs. Maybe

[00:24:07] Trey Gerrald: I, but I literally went to color me, mind.com and looked up things you can paint. I searched the word knob and nothing comes up. I P I searched and handle

[00:24:18] Chelsey Donn: had to get rid of it because.

[00:24:20] Trey Gerrald: wait. Okay. Wait.

[00:24:21] Chelsey Donn: it caused such a CURF.

[00:24:24] Trey Gerrald: I'm lost early on here. Wait, why was mom L not able to purchase three more? Cause none of them matched,

[00:24:35] Chelsey Donn: I guess like, so let's say maybe they, they require you to buy four, but they only, they only have sometimes like in stock, what they have on the shelves. So maybe they only had like two of every kind or three of every kind or something like that. So like, there would be no way of getting four matching knobs.

[00:24:54] Chelsey Donn: Like if I was gonna replace the knobs on my dresser or whatever it is, you know what I mean? Then like,

[00:24:59] Trey Gerrald: So they wouldn't allow mom, mom L to get two of one kind and two of the other, they had to be for matching.

[00:25:06] Chelsey Donn: No, they would allow, but my mom was, my mom was, first of all, like nobody told us there was no sign that said I needed to get four.

[00:25:13] Trey Gerrald: Right. I wrote that down.

[00:25:14] Chelsey Donn: one. Then, then like second me. Policy is to make four. Let's say I did wanna get four. Well, then I couldn't get four matching. So that'd be weird. I didn't want non-matching knobs.

[00:25:25] Chelsey Donn: So like, I think what she was trying to say is like, okay, I understand that's not your policy, even though I think that's really weird that you don't post that anywhere, but above and beyond that, like your store doesn't have the inventory to hold up that policy. I would have to buy two different kinds.

[00:25:38] Chelsey Donn: So can't you let me get away with it. I feel like is what mom, mom was saying.

[00:25:43] Trey Gerrald: Yeah, I think that's the thesis statement here, which then is an interesting point because it is sort of like, I don't know what the policy is as, as an employee at color, me, mine, but like, if you can't break down the price because you have to get a certain quantity,

[00:26:00] Chelsey Donn: Right.

[00:26:00] Trey Gerrald: I Donn Donn really know like how you get around that.

[00:26:03] Trey Gerrald: But the idea that what finally occurred was that they took it and washed it. That is so aggressive and crazy.

[00:26:13] Chelsey Donn: and create

[00:26:13] Trey Gerrald: This is a child

[00:26:15] Chelsey Donn: minutes and it's a child's thing. Yeah, exactly.

[00:26:18] Trey Gerrald: that is really outrageous to me.

[00:26:20] Chelsey Donn: Yeah. I mean, I think that what must have happened is that like, they were obviously talking and then they were just like, okay, we won't charge you for the knob. And she was like, okay.

[00:26:27] Chelsey Donn: And then handed it off to be like clean, you know, like, just like, obviously didn't put any thought into it cuz it's terrible.

[00:26:35] Trey Gerrald: Okay. So I've never been to the proper color. Me, mine. I've been to this sort of business model store many times in my life. That's not called color me, mine, but they're all the same. And generally speaking. People that choose to work. There are, I would say artsy, Craftsy kinds of people. They're usually fun and young.

[00:26:56] Trey Gerrald: Like they're how do I say this without being stereotypical? I Donn know. I kind of feel like it's usually, like they're not making their entire living from this job. So sometimes people could have like, not a lot of concern necessarily about, I don't know, it's wild to me that they took it and washed it from a four year old.

[00:27:16] Trey Gerrald: That is crazy to.

[00:27:19] Chelsey Donn: I think that that's crazy. And I feel like that's like, that's like traumatic enough for a kid that as a business, they should have done something. Like that's where they lose me is like, even if they said, listen, I'm so sorry, obvi like the store's closing your kids exhausted. Here's a, you know, coupon or whatever comeback, and you can get an item of, you know, equal value and.

[00:27:43] Chelsey Donn: Paint it on us. Like you have to make good on something like that. You can't just delete someone's kid's artwork and then not do anything about it.

[00:27:53] Trey Gerrald: what it feels like.

[00:27:55] Chelsey Donn: Like how could they not have done anything? I mean, I understand that she got in the car, but. She was probably like dealing with her kids crying and like a whole thing.

[00:28:03] Chelsey Donn: And she did say that she talked to the manager because she demand or the owner cause she demanded to be, to talk to them. So I don't really know that my mom could have done anything differently. I , that's a

[00:28:15] Trey Gerrald: I thought the, um, metaphor of like, if you bought fries and returned, those they'd be thrown away. Like, I just think that's really fun now. I want some fries.

[00:28:24] Chelsey Donn: really weird like retort for an owner to say back.

[00:28:29] Trey Gerrald: For a knob,

[00:28:30] Chelsey Donn: And also it's not the same thing as French fries. It's like you made that thing,

[00:28:36] Trey Gerrald: right. And French fries are perishable. That's why you throw them away.

[00:28:39] Chelsey Donn: right?

[00:28:39] Trey Gerrald: Okay. Wait, so what is, uh, ma ma Mel's spelling and grammar like.

[00:28:43] Chelsey Donn: I think pretty good. There might have been one mistake. There's not a ton of punctuation, but I think overall good. The only thing I would ding a little long, little repetitive with the knobs, but other than that, definitely passing grades on, on spelling and grammar.

[00:28:59] Trey Gerrald: do you think that this is truthful? I do. For some reason.

[00:29:02] Chelsey Donn: I do. I think it's, again, like it's specific enough that it feels truthful,

[00:29:10] Trey Gerrald: So then, okay. Do you think this is gonna be typical? The thing about there being no sign indicating that you must purchase a certain number that feels like if that is the truth, I feel like this is probably gonna be common, but then I'm also, like, I just think of these places as like ceramics, but I guess like you could have ceramic knobs, like if it was like

[00:29:32] Chelsey Donn: Yeah,

[00:29:32] Trey Gerrald: of drawers.

[00:29:34] Chelsey Donn: ceramic knobs. It's a ceramic knob. That's what it is. And like, I can see a parent for a four year old or whatever, you know, doing something like that. Cause it's small. It's like, oh, they can feel like they're involved, but it's not really like a whole to do.

[00:29:48] Trey Gerrald: thing, right?

[00:29:50] Chelsey Donn: Yeah. So I think it's common. And I think it's like common enough in a worthwhile way of like, if I was gonna go to the store, I would, I would wanna know, like my mom said like, oh, I should really make sure that if I'm gonna make something small, that like, I can just purchase that one small item.

[00:30:06] Chelsey Donn: Not only are they not copying to what they had done wrong, but they're like, you are an idiot. Like, what did you think was gonna happen when we were like, we're not gonna charge you for the knob.

[00:30:18] Trey Gerrald: Yeah. See to me, I just feel like this is wreaking of like really bad business practice. Like, especially like, I just feel like these places are like bachelorette parties, birthday parties, and for children. So like to be that like, To have that much of a disregard for a child's work is so atrocious. I don't even care about children, so it's not like I see them as more valuable than adults, but like, it just seems so harsh unless you were trying to like directly punish the customer for trying to get a reach around or like work around.

[00:30:53] Trey Gerrald: Like, if you it's like, you can't just buy one, but it just seems like this is crazy. Do we think it's funny or humorous or. Do we think it's entertaining? I don't know.

[00:31:03] Chelsey Donn: There are moments of it that I like chuckled up, but like, yeah, no, I think that it's like, I think it's detailed and we're getting all of the, we're getting all the explanation. I Donn don't necessarily think it's. I'll like laugh out loud, but it's not really written to be though like five people on Yelp did find it funny. So,

[00:31:24] Trey Gerrald: of knob over and over is actually funny to me. All right. Well, do you think this there's an impact here for you for going to the Pasadena color? Me mine. That was.

[00:31:34] Chelsey Donn: Absolutely. I mean, I think if I was gonna go there, I would like be, I'd be very wary. I'd wanna make sure that everything was handled really well. And the last thing I'll say in regards to who's working there is just that I do think it's possible there. They could be really young. Not that I'm saying that that's an excuse either, but color remind very much is like a, my first job kind of place too.

[00:31:57] Chelsey Donn: So I wouldn't

[00:31:57] Trey Gerrald: I was trying to get to earlier.

[00:31:59] Chelsey Donn: I wouldn't be shocked if like these were, you know, kids basically who just wanted to get the heck out there and were like, all right. Like I gotta clean all the things that were return. Like what, you know what I mean? Because

[00:32:12] Trey Gerrald: right. Like maybe it was the end of the night. Well, I don't know if you'd have a four year old at like 9:00 PM, but like, if it is like, if that's part of your closing tasks is like washing everything that's been returned, then it's just like, maybe someone was young

[00:32:23] Chelsey Donn: think they just like threw it in the pile. Yeah. So either way, like, I would wanna know

[00:32:29] Trey Gerrald: But they say the manager. So like, but I guess there could be the owner, they say the owner. So like that's not gonna be a teenager

[00:32:36] Chelsey Donn: No, but that's where I really feel like things went, went awry.

[00:32:41] Trey Gerrald: bed, knobs and broomsticks. All right. I think I could crown

[00:32:45] Chelsey Donn: I can cry, mom, mom. Let's do.

[00:32:47] Trey Gerrald: Let's crown mom, mom. All right. So Chelsey and I each have our own set of zero to five crown cards in an effort to be fair and not influence each other about mom, mom, we will simultaneously reveal our rating.

[00:33:00] VOICEOVER: The Queens are Tabulating. Total Score!.

[00:33:09] Chelsey Donn: I'm holding up four crowns. Trey is holding up four and a half crowns. All right, Trey, why four and a half crowns for my mom.

[00:33:16] Trey Gerrald: I just think that like, if this, it, it does ring as truthful to me, so I would not choose to attend this. Location. I would think that if this is the practice for a four year old then, and there's no like understanding or compassion or trying to make the customer happy from the owner, then I'm gonna go to a different franchise or I'm gonna go, you know, to Michael's and I'm gonna buy my own pot and I'm gonna get a little paint by number set, and I'm gonna paint it myself.

[00:33:49] Trey Gerrald: And then I don't know what I'll do about a kiln, but I'll figure it out later. Cuz I don't. I mean, it just seems really dispassionate. And I think the whole point of art is compassion. So just a total miss for me. I didn't give the whole five cuz I just think, Ugh, I can't tell if there's maybe like a tinge of carny from my mom about trying to get around this policy because you have a four year old.

[00:34:15] Trey Gerrald: Oh, help me with my, but like regardless, I don't wanna be in this situation. I'm sorry that my mom was, and for that reason I said four and a half Chelsey. Why did you say four?

[00:34:24] Chelsey Donn: I one with four, mostly ditto to everything you just said. I'll just add that. I don't necessarily think everybody that's going into that store is gonna have this experience. I don't think, I think most of the items are probably not this four for one, so I don't necessarily think it's representative of.

[00:34:42] Chelsey Donn: Everyone that goes there. So I wanna leave a little bit of room, but I do think that it was really, really mismanaged. I don't like the owner's metaphor with the French fries business. And I think that, I think my mom did deserve the four crowns, so that's why I went with four.

[00:34:59] Trey Gerrald: Totally. Oh my gosh. Good job. Well, congratulations to your brother-in-law's sister for their

[00:35:07] Trey Gerrald: ninth wedding anniversary. And I hope that they don't get treated the way

[00:35:11] Chelsey Donn: I know.

[00:35:12] Trey Gerrald: year old did.

[00:35:13] Chelsey Donn: I'll have to make sure they didn't go to the Pasadena color. Me mine.

[00:35:17] Trey Gerrald: Or we can leave the possibility that maybe they've learned their lesson, but

[00:35:22] Chelsey Donn: Or if they took the kids that like my, um, niece and nephews would definitely want like bigger things than the knob. Like, they'd be like, I want the, you know, ninja turtle or whatever. have we done it. Have we reached the most Regal portion of our show, Trey know, Trey, who are you inducting today for?

[00:35:43] Chelsey Donn: Okay.

[00:35:46] Trey Gerrald: All right. So this occurred to me. Not too long ago. And I didn't even like think twice about it. And then I was like, whoa, this totally has changed the world. It was invented 23 years ago in 1999 by a person named Aaron Peckham. Do you have any idea what it is? ChelseyBD

[00:36:09] Chelsey Donn: I don't know. What is it?

[00:36:11] Trey Gerrald: have you ever heard of urban dictionary.com?

[00:36:14] Chelsey Donn: Yes, I have

[00:36:17] Trey Gerrald: So as someone who isn't always up on the talks, I'm not up on the lingo. I like, you know, I'm just getting to a place in my life where certain things aren't as important to me. And so I constantly will have to go and. Find out what some abbreviation means, what some, like word means.

[00:36:36] Trey Gerrald: Cuz I don't understand. And I always go to urban dictionary now. I don't know when I first understood what this was or know where all that began for me personally, but urban dictionary is totally a phrase. I know I have visited the website many hundreds of times and. I Donn don't think I've ever actually contributed, but today I wanna induct urban dictionary and by proxy, the creator owner, Aaron Peckham.

[00:37:02] Trey Gerrald: So anyone who doesn't know I'll be your urban dictionary for what urban dictionary is. Urban dictionary is basically a crowdsourced online dictionary for slang words and phrases. Okay. So in 1999, Aaron Peckham was a freshman. Cal poly and they were creating, they actually first made a spoof website of ask JS.

[00:37:27] Trey Gerrald: Do you remember ask JS?

[00:37:28] Chelsey Donn: Oh, my God. Yes.

[00:37:30] Trey Gerrald: of like Google. Yeah. But they actually got a letter of infringement. Like you, you can't do that. So. Okay. Anyway, so whatever. So eventually that led Aaron Peckham to creating urban dictionary and it really blew up. This is so weird and crazy. In 2003. So five years later, a news article was written about a judge in the UK had used urban dictionary to interpret slang lyrics in a case that involved two rappers. And so the judge didn't understand and so went to urban dictionary and when that article came out, it like totally outrageously blew up. And yeah. So anyway, so urban dictionary is a place where if someone is like L M a F O and you like don't know what that means, you could just like. Type in LM, AFO, meaning, and usually the urban dictionary website will pop up.

[00:38:29] Trey Gerrald: Yeah. Anyway, I use it constantly. I'm sure that everyone else does. And it's one of those things that it's like, it just exists. And so I've never thought about it. I never stopped to think like who had this idea and I think urban dictionary. Is like, totally like Facebook, like it's like, this is a genius invention that like is used by millions and is totally educating and is hilarious.

[00:38:52] Trey Gerrald: So that's why today I have inducted urban dictionary as my Royal Highness. You are a Queen urban dictionary.