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TRANSCRIPT of Episode 150: "Psychic Eye Bookshop - 3 Star Review"

Review That Review with Chelsey & Trey
Episode 150: "Psychic Eye Bookshop - 3 Star Review"


*Please pardon any and all spelling errors!

[00:00:00] CHELSEY DONN: Energy is like very clear like you'd think you'd pick up on the energy of like somebody clearly needing someone I mean like somebody at Gap picks up on the energy that maybe that girl needs another size of pants, you know?

[00:00:12] THEME SONG: Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!

[00:00:41] CHELSEY DONN: Hello,

[00:00:42] TREY GERRALD: Well, hello and welcome to review That. Review. I just put a wig on. We are the podcast that is dedicated to reviewing. That is a wig list. Chelsea Dawn.

[00:00:58] CHELSEY DONN: and that is a gorgeous Trey Gerald.

[00:01:01] TREY GERRALD: But together, just call us.

[00:01:03] VOICEOVER: The Review Queens,

[00:01:07] TREY GERRALD: Oh my God. I was all set up and ready with the wig and I was like, no, I need the shock value.

[00:01:11] CHELSEY DONN: Oh my god, I was almost like Trey er thing went off and then I was like I feel like he did this on purpose.

[00:01:16] TREY GERRALD: you felt it? Okay.

[00:01:17] CHELSEY DONN: I did, a little bit, but then like when you came on it was still dazzled. So Trey is wearing an adorable, little, curly, very zeoranger. co. uk It's giving. I'm trying to think of like who it's giving. I mean, I was going to say it's like giving a little Jufro moment.

[00:01:36] Like, I feel like I went to camp with many girls that had this hair.

[00:01:41] TREY GERRALD: It feels like, um, Alana, from Broad City.

[00:01:43] CHELSEY DONN: Yeah, it's a little bit Alana Broad City moment. It feels very, you know, Jewish sleepaway camp to me. And I love it,

[00:01:51] TREY GERRALD: that's fitting, I would say, right?

[00:01:53] CHELSEY DONN: right? I think so. And when you look so stunning, I feel like it's a little bit hard to complain, but I think that if anyone could do it, Trey, It's you. Dig deep for us. Would you like to?

[00:02:05] VOICEOVER: Lodge a Complaint,

[00:02:06] TREY GERRALD: Well, yes, I would. Okay, this is very weird because we recently, on one of the aftershows, somehow got into a conversation about how night Oh, because we were talking about when we talked about shower caps, and we

[00:02:19] talked about how at hotels they always have, like, the vanity packs, and then I mentioned, oh my gosh, my favorite thing about hotel soaps are like the little knobs that, like, give you a little massage when you are showering, you know?

[00:02:32] CHELSEY DONN: Sure, sure.

[00:02:33] TREY GERRALD: And since recording that, I have stayed in two different hotels, one in Atlantic City, another one in Charlotte, North Carolina, Chelsey,

[00:02:40] hotels are No longer doing bar soaps, have you noticed this?

[00:02:44] CHELSEY DONN: I, you know 

[00:02:45] TREY GERRALD: I mentioned it to David, who has been staying in other hotels, Now all these hotels have like pump soaps

[00:02:52] that are attached to the wall Including like for it not just in the shower stall, but including at like the sink

[00:02:59] CHELSEY DONN: Oh, weird. That's weird. Weird. 

[00:03:01] TREY GERRALD: is so weird, right?

[00:03:03] Like sure I can get behind like okay Use a loofah or like a washcloth or something in the shower But when I'm washing my hands like I actually want a bar soap Which I guess is probably less hygienic because it's sitting there and like that's the bacteria or whatever But like it was so weird to have to like pump soap and and and it's like they all look exactly the same also i was at a holiday inexpress in charlotte north carolina and it was like in dove bottles that are like you know locked in some contraption against the wall and i was like i know this shit is not dove it was dove when they bought

[00:03:34] CHELSEY DONN: It was

[00:03:35] TREY GERRALD: i know

[00:03:36] it is like 

[00:03:37] CHELSEY DONN: Now it's Dollar Store. 

[00:03:39] TREY GERRALD: But I really hate that because I loved the little like bubbly, ripply knobs on the bottom.

[00:03:45] Like I did complain about how it's like a centimeter of soap,

[00:03:49] but like, I

[00:03:50] don't like not having the bar soap. I don't like not having the option. Like, how much is this saving the environment? How much is the saying, saving Holiday Inn Express to only do these liquids? I don't understand. I have to complain about it.

[00:04:04] What is your thought here?

[00:04:05] CHELSEY DONN: totally hear you. I am more of a liquid soap gal than a bar. However, I will say the thing that kind of creeps me out about it a little bit in this context is when I'm staying in a hotel, I want to go along with the illusion that it's just me and I'm the only one here. And there's something about the soap things on the wall that I know are being refilled.

[00:04:29] It's just like, who was here before me? Who touched this 

[00:04:32] TREY GERRALD: That does come up a lot for you. Yeah, 

[00:04:35] CHELSEY DONN: Like is it clean, you know, like that's I guess where my mind goes with it. Whereas when you go to get a Pedicure and they open up like a brand new nail file and a brand new thing. You're like, okay This is me. Like I'm having this experience and it's like a custom experience for me I feel the same way about the hotel. And so for that reason, yeah, I agree I'm not really a fan of this trend and I know I can hear that it's upsetting for you Aye 

[00:05:03] TREY GERRALD: I just, you just gave me another complaint. Hold on, I have to write this, I have to write

[00:05:06] CHELSEY DONN: write it down, 

[00:05:07] TREY GERRALD: Um, but, 

[00:05:08] CHELSEY DONN: than a complaint or a Royal Highness,

[00:05:10] TREY GERRALD: but I hear you. There are certain things, like services and whatnot, that like, I don't want to know that it's

[00:05:14] communal, even though it is communal.

[00:05:16] CHELSEY DONN: it's an illusion, I want the illusion,

[00:05:19] TREY GERRALD: Well, that's my complaint. Thank you for hearing me out.

[00:05:22] CHELSEY DONN: love it, adding it to the ledger right now.

[00:05:24] TREY GERRALD: I, I do find myself to, if I went to a random restaurant or something and there was a bar of soap, that would skeeve me out, but in a

[00:05:30] hotel, I do want a bar of soap, so I'm

[00:05:32] just sharing that conundrum. Huh, all right, well, I feel better. I feel cleansed of that. I don't feel cleansed at all. Whatever. Anyway, Chelsey, you want to jump into an online review today?

[00:05:41] CHELSEY DONN: Trey, what a perfect segway. Yes, I would like to get cleansed

[00:05:47] and I would like to jump into the review.

[00:05:50] TREY GERRALD: Thank you for verbalizing that so specifically for me.

[00:05:54] Let's do it.

[00:05:57] VOICEOVER: Review That Review,

[00:06:00] CHELSEY DONN: All right, as you know, we are your trusty Review Queens. We bring in reviews from the internet that we feel need to be inspected.

[00:06:08] TREY GERRALD: We read you a review, break it down, and rate the impact of that review on a scale from zero to five crowns. It's a very regal process that we call,

[00:06:17] VOICEOVER: Assess That Kvetch,

[00:06:18] TREY GERRALD: and Chelsey, I gotta know, what are you tickling the Illusory, what's the, what are you, what are you teasing us with by saying getting cleansed? Chelsey, what's the review today?

[00:06:31] CHELSEY DONN: Okay, so today's review, I'm going back to the mystical, Trey. We're going to the Psychic Eye Bookshop, which is, or bookshops rather, there's two of them, located close to me in Sherman Oaks, California.

[00:06:47] TREY GERRALD: Haven't we done this before?

[00:06:48] CHELSEY DONN: No, did we? No,

[00:06:50] TREY GERRALD: Okay, I don't know. Keep going. It's not, it seems familiar to me.

[00:06:53] No. Maybe it just feels familiar because I'm psychic.

[00:06:56] CHELSEY DONN: Maybe. Okay. So, this is the Psychic Eye bookshops. There's two of them right next door to one another in Sherman Oaks. What's even creepier than the fact that I was looking for reviews for this particular shop because I was considering whether or not I was going to go

[00:07:13] is that I found a review, Trey, in the wild, written by none other than Orsolia D! Do you remember Orsolia 

[00:07:23] TREY GERRALD: Yes! Wait, which one was Ursula? Was she

[00:07:26] CHELSEY DONN: Do you remember?

[00:07:27] TREY GERRALD: I remember, wait, oh, wait, from The Haunted Haywire, right?

[00:07:31] CHELSEY DONN: No, Orsolia Dee is actually from a long, long time ago. They were on the show for Ripley's Believe It or Not,

[00:07:40] TREY GERRALD: or not. Whoa.

[00:07:41] It was that? long ago? 

[00:07:42] CHELSEY DONN: That's how long ago it was. And so I was looking up reviews and I just happened upon this review from Orsolia Dee and I thought, I gotta take Orsolia for another spin.

[00:07:53] TREY GERRALD: Yeah, 

[00:07:54] CHELSEY DONN: It's, it's been a minute, right?

[00:07:56] That, do you know what episode number that was?

[00:07:58] TREY GERRALD: I think it was 12.

[00:08:00] CHELSEY DONN: It was. Wait a minute, Trey. Hold on a second. This is, I'm sorry I misspoke. We got to bring it back. 

[00:08:07] TREY GERRALD: Yeah, I don't think that was

[00:08:09] CHELSEY DONN: you said what? You said that you thought Orsolea was,

[00:08:12] what? 

[00:08:13] TREY GERRALD: Oh, I thought she was on Haunted Hayride.

[00:08:15] CHELSEY DONN: She was on Haunted Rehabilitation, and she was also Ripley's Believe It or 

[00:08:21] TREY GERRALD: What? We've, we didn't even realize? 

[00:08:23] CHELSEY DONN: We didn't even realize or I don't think so. This is our third review

[00:08:29] TREY GERRALD: Wow.

[00:08:30] CHELSEY DONN: D. Isn't that crazy?

[00:08:32] TREY GERRALD: Well, you know what that means?

[00:08:34] CHELSEY DONN: What does that mean?

[00:08:35] TREY GERRALD: Well, or Solia takes the cake, but also,

[00:08:38] VOICEOVER: Repeat Offenders,

[00:08:41] CHELSEY DONN: That does mean this is a repeat offenders episode. I already, that's so funny. I thought it was just the Ripley's one. So I got to pull up Arsulia's old scores, which I'll go over at the end.

[00:08:52] TREY GERRALD: So this is

[00:08:53] Yelp? 

[00:08:54] CHELSEY DONN: how it matches up. Yes, this is Yelp, Ursulia is an elite reviewer, so I don't know if that's why they keep popping up, but this is definitely like, feels like maybe Ursulia and I, do we frequent the same place?

[00:09:05] I mean, it's weird that Ursulia is going to the psychic eye, but maybe they live in the valley.

[00:09:11] TREY GERRALD: Maybe she's your neighbor. Maybe she's the reason your kitchen sink was clogged.

[00:09:15] CHELSEY DONN: Maybe she clogged my sink and broke my ice maker, Orsolia, Oh wow, this is very interesting. Okay, I can't wait to get into that.

[00:09:23] TREY GERRALD: Well, let's do it on 

[00:09:25] CHELSEY DONN: it a thing. Anyway, let's jump in. This is Orsolia Dee's three star review of Psychic Eye Bookshops on Yelp. Here we go. They're here! Hopefully you're familiar with that famous film line, Poltergeist.

[00:09:47] TREY GERRALD: I was, 

[00:09:48] CHELSEY DONN: Duh, in order for me to set the stage here, pun intended, I'm a special individual, existing on a different energy plane than most.

[00:10:00] TREY GERRALD: Hmm

[00:10:01] CHELSEY DONN: Being a psychic empath, this doesn't mean you're an empathic person per se. Clairvoyant, Claircognizant, Clairsentient,

[00:10:12] TREY GERRALD: what?

[00:10:13] CHELSEY DONN: have premonitions, and can feel see paranormal entities

[00:10:20] slash spirits. I was only three years old when I began to have these experiences and proved at the tender age of seven that I was capable of astral projection,

[00:10:42] TREY GERRALD: Okay. oh Oh

[00:11:06] CHELSEY DONN: I reviewed this store in the past many years ago, and it has seemed to vanish. Odd, maybe because it was a poor experience. So let's try again based on a recent visit. Which sadly also wasn't up to par. Residing on Ventura Boulevard between Woodman and Fulton. Hello, neighbor. Most Valley residents have perused the psychic eye, whether a member of the psychic metaphysical occult witch community. We're simply just curious about the store as the Psychic Eye is quite well known. Consisting of a main store and an annex, the square footage in total is ample and bigger than expected. One can hardly deny that the Psychic Eye covers a lot of ground in terms of merchandise. Enter the darkly lit stores and you'll find everything from herbs, crystals, wind chimes, spell books, swords, statues, instruments, books, candles, and sage, to cutesy items like mugs, notebooks, and spoon rests, and everything in between, whether you're searching for yourself or for a gift for a loved one into this sort of thing, you'll probably find it at Psychic Eye.

[00:12:34] Subs by www. Plus, they offer Psychic Medium Readings, Tarot, and PUM. Sounds great, right? What could go wrong? One of the issues with Psychic Eye is that although the selection is very vast and extensive, The actual product lines within each category are limited with much being out of stock.

[00:13:00] There were so many empty shelf stickers that it was ridiculous, and I think I saw tumbleweeds on the shelves, haha! Perhaps the store sells out quickly, which is good for them, but then they need to be better at reordering and purchasing. Not to mention, Psychic Eye is way overpriced. I can find these items at other similar stores in LA at much more affordable price tags. For instance, the Psychic Eye is most definitely not the place to come for herbs, tinctures, or crystals. Both were very sparse, with the crystals being virtually empty, except for some mainstream quarts and priced higher than many shops I frequent. But the main flaw of Psychic Eye, Is the vibe and customer service. You would think that this place is buzzing on the vibrational field, but it feels more like a hot topic where your teenage daughter works thinking she's gothic, but actually likes Hello Kitty. The store simply doesn't feel genuine or sincere, This extends to the staff that doesn't talk to you or make you feel welcome. The female associate on duty stayed behind the cash register and was literally talking to a male customer on a social level the whole time I was inside the store. He was grossly hitting on her to the point that I'm sure she was uncomfortable, but she didn't excuse herself, slash, tell him to stop. A male associate was also present behind the counter, rummaging around, and he also didn't acknowledge any customers, even when I hovered, looking at items inches from both of them. This ambiance, or lack thereof, and poor customer service, was why I previously wrote a dissatisfied review.

[00:14:55] TREY GERRALD: Hmm

[00:14:56] CHELSEY DONN: testify on the quality of the psychic readings as I did not utilize this service and being psychic myself wouldn't need to unless for fun. The psychic eye isn't bad. But more suited towards those new to this field, buying a gift or simply browsing a store that is out of their comfort zone, the lack of sincerity that my empath self picks up on, high prices, Empty stock and poor customer service results in a store that ranks low. There are better stores of this ilk in the Valley and LA in general. Psychic Eye is a solid average and not one to which I would return,

[00:15:49] TREY GERRALD: That took a, um, interesting turn at the

[00:15:51] CHELSEY DONN: right? Okay, first impression,

[00:15:54] TREY GERRALD: Okay, well, first of all, I had to stop you at the beginning, and

[00:15:58] then, it, I didn't, but Chelsey.

[00:16:03] VOICEOVER: They're here, They're 

[00:16:07] CHELSEY DONN: say it right.

[00:16:07] TREY GERRALD: No! Don't you know the, They're here! 

[00:16:11] CHELSEY DONN: I'm mute.

[00:16:11] TREY GERRALD: the famous line from Poltergeist.

[00:16:13] CHELSEY DONN: I don't know. Should I re record it? Terrifying. I don't like it at all.

[00:16:20] TREY GERRALD: Okay, no, it's fine,

[00:16:21] so, okay, Orsolia, I, I, okay, I'm trying to think, I think I was turned off by Orsolia in

[00:16:28] the, I, yeah, now It's occurring to me, I don't remember Ripley's But, I'm getting that sense again that maybe Ursulia is a little like, well it's, I'm not getting the sense, it's very clear, they think very highly of themselves when it comes to like the woo woo spirit world, that's like the whole last paragraph is how they're better than the shop.

[00:16:48] Also like, I know we'll get to this, but the whole customer service thing, like I was hovering and they didn't even help me, I am sort of like, whatever happened to be like, hey can you help me? Instead of leaving angry and asking, and leaving a negative review.

[00:17:01] CHELSEY DONN: I guess I have to say, I know this is like a little outside of our scope, but because I go to the store, I actually went to the reviews.

[00:17:10] Specifically, because I, as someone that have shopped there a lot, I'm like, every time I go into the store, I get icky vibes, like, I'm also an empath, I'm not gonna go on the Arsolia train, but like, I also am sensitive, and every single time I go into that store, the vibes are off, Nobody ever offers to help you. They're always kiki ing behind the checkout. There are people in the store and not a single person goes up to you, even when it's so obvious. They're so close to you for some of the sections, like

[00:17:42] they're mere like feet away. Like it's, they're very close to you. They know that you're there. Like how could they not feel your presence?

[00:17:49] They're supposed to be in this type of store. And they will never interrupt what they're doing to say, Oh, you're looking for something every single time. It feels like, you know, when you go to the grocery store and somebody's like stocking the shelves, like actively and like they're clearly doing something and you need their help and you know, in order for them to help you, they're going to have to like get off of their ladder and blah, blah, blah.

[00:18:11] So like you're calling, excuse me, excuse me. And like the first couple of times they like don't answer. And then eventually they're like, yeah, what is it? And then they come down from their ladder. That's what it feels like when you're trying to get customer service at this location. You're like, excuse me.

[00:18:24] I'm so sorry. I'm so sorry to interrupt the conversation that you're having with your co worker. But could you please help me with this? And that's why I was like, can I go into this store again after having this experience? Let me see if it's me. Maybe it's me. That has this feeling and it's like, I'm just weird and sensitive or something like that.

[00:18:44] And then when I read Orosolio's review, which was obviously covering more than this, I was like, it's not just me. Other people feel this way.

[00:18:51] TREY GERRALD: Do you agree with the character painting that they're like, it's like a store for teenage girls that like are either Gothic or Hello Kitty.

[00:18:59] CHELSEY DONN: Oh my, I agree so much, like, that's exactly what it is, I couldn't put my finger on it myself, because I've been to other stores, and I actually went there because I thought the one area where I disagree, which maybe Orzolia, maybe I should be reaching out to Orzolia and asking her for tips, but some of the more commercial crystal stores, In LA, really bother me because they're very expensive and I find that to be unethical, personally, for a variety of reasons, I think crystals, not to be all woo woo, but crystals are energy, money is energy, I don't like when people take advantage of that, and I do find that Psychic Eye's prices are much cheaper than your, like, commercial spot, so that's the one reason why I honestly go there, because I know if I'm gonna go there, I can, like, leave without spending, A million dollars and still get gifts that are meaningful.

[00:19:49] TREY GERRALD: Well, that's interesting because it felt to me like, especially since this is two shops next to each other, there's a quote unquote annex, like I would imagine that it would be very pricey.

[00:20:01] CHELSEY DONN: Oh, interesting. I 

[00:20:02] TREY GERRALD: Also because it's such a like I feel 

[00:20:05] CHELSEY DONN: on what you're buying, but

[00:20:06] TREY GERRALD: sure but like also I don't know what the going rate is for crystals But it feels to me like any of these sort of niche You're having a certain clientele.

[00:20:15] You're carrying certain types of products Like I feel like it's always gonna be a heftier price tag because you you're not just gonna go to Walmart

[00:20:21] CHELSEY DONN: You're curating.

[00:20:23] Yeah. And this, this company has been there forever. Like they probably own that real estate forever. So I just feel like their prices are a lot more affordable. I don't like to go into, I'm not going to call anybody out, but there are a few of these stores that are like, there's a million of them in LA and they're like, so commercial and like, whatever. Those places really rip you off. This place doesn't rip you off to that degree. So, that's the one area where I kind of disagree, but I just wanted to validate because I know it can feel like, Why is she complaining about this? Why didn't she just ask them? It's not just like that there. Like, even when you do ask them, you do feel like you're annoying 

[00:20:58] TREY GERRALD: You're putting them out.

[00:20:59] Ursula mentions they sell like cute tchotchkes like for people that aren't necessarily in the culture and she mentions the psychic spoon rests so I was curious what do you think the designs are on the psychic spoon rests?

[00:21:13] CHELSEY DONN: I mean, from my mind, I would think that they're like tarot cards, right? That are sort of like printed on a spoon rest or

[00:21:22] TREY GERRALD: quotes you would put as a designer?

[00:21:24] CHELSEY DONN: like, maybe like, like, don't mess up, don't, don't F with my aura or like something like that. You know what I mean?

[00:21:30] TREY GERRALD: Right, all, big soup energy, or something, I don't know, I mean,

[00:21:35] okay, so, it is interesting that in this, it ends with Orselia singing her own praises, and it also starts that way, because they say that they're a special individual, ever since 3, they have been Clairvoyant, Clairsuperant, Clairsentient, Clairhuxtable, Clairgenovive, like, all of these Clairs I've never heard of,

[00:21:57] CHELSEY DONN: was good, Trey.

[00:21:58] TREY GERRALD: thank you. That I am sort of like, okay, so they're, they are an expert, so like, I will take their criticism, But the value, I think, is like, I guess that's why, as someone not in the culture necessarily, like, I'm not opposed to it, but, like, I would absolutely go. I do feel a little off put because Orsolia, is such a specific point of view as a reviewer that I don't know where I land with her criticisms because I do think she's a little pretentious so I'm wondering if that is bleeding in in a way that I would have that wouldn't even go into my Venn diagram because I would be going for a different reason I don't know what the useful I mean I'm hearing that the customer service is really below which seems very odd to me for a energy

[00:22:46] CHELSEY DONN: Right, that's what I'm saying, like, energy is, like, very clear, like, you'd think you'd pick up on the energy of, like, somebody clearly needing someone, I mean, like, somebody at Gap picks up on the energy that maybe that girl needs another size of pants, you know,

[00:22:59] TREY GERRALD: I wonder what they pay. Maybe they don't pay their people that much.

[00:23:02] CHELSEY DONN: yeah, also, there's, like, at least one, like, I've also tried to win some of these people over, like, there's this one woman who's older that I know has worked there forever, and,

[00:23:12] and so I was, like, trying to kiki with her, like, I was, like, oh, I was, like, you've been here forever, I've seen you a bunch of times, and she's, like, yeah,

[00:23:18] TREY GERRALD: do you need?

[00:23:19] CHELSEY DONN: right, And I'm like, so good to see you. Like, hope you're well. I'm just like, um, 50 and 45 cents, please. Like, just, just so uninteresting. And I guess that we, did you feel that way at Hot Topic? Like, was that sort of like the vibe almost? Like it feels that way.

[00:23:36] TREY GERRALD: That's funny. I don't, all of my experiences with Hot Topic, I don't really remember the workers.

[00:23:40] CHELSEY DONN: Right. 

[00:23:41] TREY GERRALD: So I guess not, 

[00:23:42] CHELSEY DONN: maybe like it was like, I'm too cool for school. So like, 

[00:23:47] TREY GERRALD: I mean, you know, here we go. This is the yin and yang of you and me because

[00:23:50] I am someone who doesn't want to engage with people.

[00:23:52] So it actually, this feels positive to me. I could go in there and not feel stupid.

[00:23:57] CHELSEY DONN: Right. 

[00:23:58] TREY GERRALD: not being in the world because everyone's gonna leave me alone, and I would sort of be like, hi, um, I don't know anything, so like, can you help me?,

[00:24:07] and if they were giving me like weird shade or something, I would be like,

[00:24:11] CHELSEY DONN: But don't you think if they were giving you weird shit and you were new that you would probably leave, like.

[00:24:15] TREY GERRALD: yeah, probably.

[00:24:16] CHELSEY DONN: Because other places are like, oh, you're brand new, like, let me help you, let me tell you, let me do, you know, this, it's like, I feel like if you don't know what you're, what you want in the store, you're gonna be very intimidated.

[00:24:27] TREY GERRALD: Well, that is a valuable point here from Warsawia, is like, whether you're into this, or this, or this, like, they have a curated collection of of multiple things, But I'm wondering if this energy matching for Morsolia

[00:24:42] is producing the experience that she's receiving, but I hear that like you have also felt like the customer service could be better, but

[00:24:49] I don't know.

[00:24:50] There's something I'm just wondering what the value is here because it's it is like a beautiful exposition of what the experience like is in the store. So I honor that and I

[00:25:00] take that to be true.

[00:25:01] CHELSEY DONN: It's a three star review. Let's just like go there.

[00:25:04] TREY GERRALD: All right. That's a good point.

[00:25:06] CHELSEY DONN: So even though we feel this way, we're still leaving room. That is like something to be stated. I think there's a lot of value in this review because it tells you when the store was founded, how long the store was there, what kind of merchandise you can expect to get there, that the fact that you can go there whether you're an expert or whether you're a

[00:25:27] You know, whatever you want to call it.

[00:25:28] I'm a novice, exactly. So, I'm sure we've said this before on previous Orasolia Reviews. Clearly, Orasolia takes their job as an elite reviewer very seriously.

[00:25:40] There are a lot of people like Natalie Weiss, I don't know if you're listening, hi Natalie, that wouldn't have time for this. This would be way too long for Natalie.

[00:25:47] I think she would skip over this review. Trey's been playing with his hair this whole damn episode.

[00:25:53] TREY GERRALD: just, it's like, I don't have long hair to play with.

[00:25:55] But see, but it's interesting for me because, Why does it bother me that she takes it so seriously? Cause like, that should be a good thing. It doesn't bother me that she takes it so seriously, It bothers me that she takes herself so seriously. I think that's what's bothering me.

[00:26:08] CHELSEY DONN: it's like Orsolya, like, lighten up a little 

[00:26:10] TREY GERRALD: Yeah, girl, get that aqua blue crystal.

[00:26:14] CHELSEY DONN: do we think about all of, and I'm sure this was a technique of Orsolya's in the past, they really like to do these odd, maybe because it was a poor experience, like, they love doing these parentheticals, it's written just skipping ahead to spelling and grammar. Beautifully with commas and semicolons and parentheses and quotes used properly with the punctuation in the proper spot 

[00:26:40] TREY GERRALD: Well, in that regard, I do appreciate the seriousness with which Ursula takes her elite status because that has a big payoff,

[00:26:49] but I'm stuck on the truthful shady because I can't tell if they think so highly of their spiritualness

[00:26:55] that they are going to be hard to be pleased.

[00:26:58] But what are they actually saying about the store aside from whatever like nine to fiver you're getting that like is ignoring you

[00:27:05] they say it's a and that it's pricey

[00:27:10] which like I mean I also imagine these are like mom and pop type places like they probably have six of the Houdini crystals and when they sell out they have to restock or what like so

[00:27:23] CHELSEY DONN: guess, Trey, but I just want to point out something that Orsolya points out, which is true about this place. It's HUGE.

[00:27:31] TREY GERRALD: the annex yeah

[00:27:32] CHELSEY DONN: Like, I don't even go into the side that's just the bookstore, I go into the side that's more gifts.

[00:27:37] So, when they're out of products, it does feel a little bit More like this is weird.

[00:27:44] This is such a huge store. How are we out of products? Like it feels like this is the type of story that would be ordering things at mass.

[00:27:52] TREY GERRALD: I do like that Orsolio points out, and I don't know if it's a lie or if it's not, I'm assuming that it's not, but that they had a previous review that doesn't seem to be anywhere. I think that that is like, yes, Queen, write a new review and

[00:28:04] CHELSEY DONN: I mean, as an elite, almost a responsibility to do so,

[00:28:07] TREY GERRALD: I think so.

[00:28:09] I mean, I was, I am entertained because I

[00:28:11] think Orsolea really paints when they leave reviews, and I love the artwork.

[00:28:16] I just don't know how close to my experience, but if I were to just separate it, because it is a three star like you're

[00:28:22] saying, which is like an interesting, odd, also energetically speaking, you're not pushing the needle either way,

[00:28:29] so you're really just painting a picture of what this place is for you,

[00:28:33] and you're mentioning the negatives and the positives, and you're just leaving it as a three star, which is an interesting tactic.

[00:28:41] CHELSEY DONN: Totally. I'm just looking quickly to see what the overall is because I forgot to

[00:28:46] VOICEOVER: They're 

[00:28:46] CHELSEY DONN: No! 

[00:28:47] VOICEOVER: here.

[00:28:48] CHELSEY DONN: I have, I have to tell kind of a story about that in the after show, remind me. Okay, so yeah, so that's what I thought. So it's a 3. 8 overall. So I feel like with Orsolia being as smart as they are, with giving a 3, it's like, I want to validate that this is closer to a 3 than it is a 4. And I feel like that's appropriate.

[00:29:08] TREY GERRALD: I'm also wondering, this just occurred to

[00:29:10] me, I wonder if Orsolia did a three star because they don't want to be banned by

[00:29:15] CHELSEY DONN: Well, maybe their last one was a one star and they were like, well, this time I'll make it a three star. So at least it lives here.

[00:29:20] TREY GERRALD: I mean, that's smart. That's a smart use for a

[00:29:22] three. 

[00:29:23] CHELSEY DONN: What's the impact for you here?

[00:29:25] TREY GERRALD: I mean, I would still go because

[00:29:27] I'm obviously not Orsolia.

[00:29:29] Do you feel impacted reading this, separate from your previous experiences personally going there?

[00:29:36] CHELSEY DONN: I did. And I'll talk about that in my crowning as 

[00:29:38] TREY GERRALD: so let's crown it. So, Chelsey and I each have our own set of zero to five crown cards. Now, in an effort to be fair and not psychically influenced by one another, we will simultaneously reveal our ratings.

[00:29:50] VOICEOVER: The queens are tabulating.

[00:29:57] Total score.

[00:29:58] CHELSEY DONN: Okay, Trey is holding up three and a half crowns, and I'm holding up four and a half crowns, by three and a half crowns, for Ursulia D. 

[00:30:06] TREY GERRALD: I was going to do three because Arshola did three, but I think there is value here, even though they're just straddling the fence, which is a

[00:30:12] little obnoxious to me, but I'm also sort of thinking, well, what harm does that do? You're telling me the positives and equally the negatives, but then I'm also like, but they're elite, so like, are they just doing this for another review?

[00:30:22] I don't know. I, I wouldn't be turned off from going there.

[00:30:28] But, I think I would be armed with information, and I would do research on my phone, rather than seeking guidance, you know, necessarily, or if I did ultimately need to seek guidance, I would be prepared to go through an emotional rollercoaster dealing with the personnel, but I know that if I'm gonna go to this specialized store, I'm gonna be paying premium dollars, and I don't know the going rate of crystals, so, I don't know.

[00:30:53] But for a three star, I think they do a good job. I could do without some of the like, self aggrandizing, but that's what makes Rosalia,

[00:31:00] Rosalia. And they are a queen after all. So, three and a half, because I think there is value, ultimately. I wish there were photos. I wish, like, I don't know. Also now, we're in the days of like, You can buy everything online.

[00:31:12] So I don't know. Three and a half. Chelsey, why did you say a whole crown more? Four and a half.

[00:31:18] CHELSEY DONN: I will say when it comes to this type of product, quick segue off of you, people do like to purchase it in the store. That's why stores like this exist. Like it's less of a, I want to buy this online. Like I want to be there in person and feel the energy and pick myself. So I'll say that about that. But I went with four and a half.

[00:31:35] Interestingly enough, Trey, just so you know, you've given Orsolia three and a half crowns every single 

[00:31:42] TREY GERRALD: Nuh uh. 

[00:31:42] CHELSEY DONN: on. 

[00:31:43] TREY GERRALD: What the, how did you find that out?

[00:31:45] CHELSEY DONN: I wanted to check the transcript, so you did three and a half crowns every single time, I did three and a half crowns the first time, the second, which I just checked this because I didn't want it to influence, influence me, The second time I did four and a half and you did three and a half, and this time I did four and a half and you did three and a half, so we're pretty consistent, I guess, on Orsolia, but I really, I like this review, I'm coming at it from a little bit of a specific sightline,

[00:32:15] because I've been to this store and I really was looking to be validated, And I felt so validated by this review from Ursula that I was like, you know what, I'm not going to go back, like, It gives me the heebie jeebies, and somebody else who feels like they're an empath is also getting the heebie jeebies, like,

[00:32:36] I don't need to be in this space, something doesn't, it doesn't pass the sniff test for me, and it didn't pass the sniff test for Ursulia, and so I decided I wanted to go somewhere else, and I did, and I'm gonna keep sort of exploring what else is out there. So, Ursula really impacted me.

[00:32:54] I love the way that they care. The half crown, they're always a little bit arrogant, but that's what we said, that's sort of who they are. So, they're an elite reviewer. They're coming at us with that status. I almost expect it at this point. From these elite reviewers. So it doesn't bother me the same way that I think it bothers maybe other people.

[00:33:15] I will acknowledge that, but I like Orsolya. They give a lot of detail. They give a lot of thought, a lot of care into their reviews,

[00:33:25] and it was four and a half crowns for me. Thank you for indulging me with our third Orsolya D review. I really thought that it was the second, but

[00:33:35] TREY GERRALD: I cannot 

[00:33:35] CHELSEY DONN: third time's the charm.

[00:33:37] TREY GERRALD: but I can't believe we did the second and didn't even catch it. But that was a big jump. That was

[00:33:41] like episode 12 and then probably episode 112 or something.

[00:33:44] CHELSEY DONN: yeah, it was, it was episode 125

[00:33:49] and episode 7.

[00:33:52] TREY GERRALD: Episode 7!

[00:33:53] Yeah.

[00:33:53] right, okay. That's why. But that would be funny to go back and listen to the most recent one, because we, I remember going through like, how are we gonna say the name? AHH!

[00:34:02] CHELSEY DONN: All 

[00:34:02] TREY GERRALD: we had already said it. Great review, Chelsey.

[00:34:05] Psychic eye.

[00:34:07] I feel like have we talked about I feel like we talked about on the after show once or something

[00:34:10] because I remember it was near you and I feel like I

[00:34:13] can see the logo for some reason but I

[00:34:15] don't know maybe. I'm 

[00:34:16] CHELSEY DONN: But I looked on the site to make sure we didn't review it and we didn't.

[00:34:19] TREY GERRALD: I guess I'm also Claire Huxtable.

[00:34:21] CHELSEY DONN: Maybe you're Claire Huxtable. Wow. And now we are officially at the most regal portion of our show, Trey. Who are you inducting for?

[00:34:33] VOICEOVER: My Royal Highness,

[00:34:35] TREY GERRALD: Okay, forgive me if I've done this before. 

[00:34:37] CHELSEY DONN: Forgiven. 

[00:34:38] TREY GERRALD: I really have to induct Apple Slicers. Have we talked about this?

[00:34:42] CHELSEY DONN: I feel like we might have done this 

[00:34:43] TREY GERRALD: I feel like we've talked about it.

[00:34:46] And Dee Pitters. Have I talked? I think I've talked about this.

[00:34:49] It felt very familiar to me.

[00:34:50] CHELSEY DONN: I don't know, but you know, we're having one of those days.

[00:34:53] TREY GERRALD: Okay, well, I'm just gonna keep to the trajectory here. If I have done it before, I do, I beg forgiveness, if, and we'll just all pretend that we're psychic,

[00:35:01] but I did recently.

[00:35:03] I feel like we've definitely fucking done this. I'm just gonna do it. Who cares? We're a family here, right? We're a queendom. Okay,

[00:35:08] so, 

[00:35:09] CHELSEY DONN: just like doubling down on the, on like the feeling that you're like, I need to thank them again.

[00:35:13] TREY GERRALD: I love The apple slicers, and I have this special one that cuts them into twelve, so they're

[00:35:19] like thinner and smaller, which is why I really feel like I've done this, but I love it, because, you just go, POP! And the one that I have has like a little swing door on the back, so you can push it, and it finishes the job, you know? 

[00:35:31] So, you don't have to get into the nitty gritty and like slice yourself, and cutting out the core, for some reason it's so arduous to me to have to use a knife and it will deter me from eating an apple and i just i love this i think it's an xoxo brand i don't know i got our good grips or something something on amazon i always just rinse it and it's always in the like dish rack because i just i Love it.

[00:35:53] It makes it so much easier, so much more simple, so much more, um, contained to do the task. And whoever did it, I love you. You're a genius. Your invention still has an impact on me. So I have to induct these apple pitters? Or is it a d pitter? Pitter patter? Slip slap? Slice, slice your apples. I love them. I am someone who same with the chip clips It's like a such a stupid thing that I'm sort of like I'm not gonna pay 22 for this thing.

[00:36:24] Like I'll just use a rubber band. I'll just use a knife. No It's totally worth the investment because it changes the entire experience of eating an apple and I think I eat more apples because of the slicer so if you are on the fence or if you're just sort of like i don't need all these tools in the kitchen that i won't use all the time i use it all the time i i use it i'm gonna use that

[00:36:45] CHELSEY DONN: I'm gonna use that.

[00:36:46] TREY GERRALD: so i love you apple slicers and deep hitters for that reason you're my royal highness and i'll say it again if i've said it before because i'm psychic

[00:36:56] CHELSEY DONN: Cause you're queer or huxable.

[00:36:57] TREY GERRALD: because it's a repeat offender

[00:36:59] VOICEOVER: repeat offenders,

[00:37:01] CHELSEY DONN: that's right. That's true. If ever there was a good time to bring back a, a Royal Highness for a second mention, it would be on a repeat offender episode. Great induction, Trey.

[00:37:11] Trey cannot stop playing with his hair, y'all. The entire time I was reading that review, I was seeing him doing this at the corner of my eye, 

[00:37:18] TREY GERRALD: join the Patreon. 

[00:37:19] CHELSEY DONN: Patreon, it's worth a watch for this one, just to see Trey playing with his do.

[00:37:23] TREY GERRALD: All right, Queen, we did it. That

[00:37:25] is another round on the R U A R Q Ferris Wheel of Claire Huxtable.

[00:37:31] CHELSEY DONN: That's right. Orsolia, if you're listening to this review, now that you've appeared on this show three times, Please call in 1 850 REVIEW ZERO, slide into our DMs, I'm gonna send you a free shirt, and we'd love to talk to you on the show if you're interested. Are you getting that psychic message, Orsolia? Alright, thank you for joining us today. If you like what you heard, please tell a friend or Orsolia.

[00:37:53] TREY GERRALD: If you did not like what you heard, please tell an enemy or any of the co workers at Psychic Eye. All right, on this week's after show, Chelsey, get ready because you and I are going to be rating and reviewing. A One Star Amazon Review, Four, Designs for Health Magnesium Glycinate Complex, Chelated Magnesium Bis gel in cinate, Plus High Absorption Magnesium Oxide for Heart Health, Immune Support, and Bone Strength, Vegan, 120 capsules!

[00:38:33] VOICEOVER: it's supercalifragilisticexpialidocious,

[00:38:39] CHELSEY DONN: I wonder why this was said. I'm also gonna pull a card for everybody that's listening to this. 

[00:38:46] TREY GERRALD: Hmm, 

[00:38:47] CHELSEY DONN: end, just so that, you know, if you're listening, you can also maybe get something out of this.

[00:38:55] TREY GERRALD: wonder that too, that, oh my gosh, I

[00:38:58] wish I was psychic, but if I'm not psychic I have to wait until Friday, at 1. 99,

[00:39:09] CHELSEY DONN: Oh 

[00:39:10] TREY GERRALD: remember, 

[00:39:11] CHELSEY DONN: Ignore the haters. You're a queen. Oh 

[00:39:14] TREY GERRALD: nonspecific, 

[00:39:17] VOICEOVER: They're here.

[00:39:21] TREY GERRALD: Queen, oh,

[00:39:25] CHELSEY DONN: God. Bye Queens. Have a great week.

[00:39:32] TREY GERRALD: bye everyone, we love you, we'll see you Friday Toodles.

[00:39:34] CHELSEY DONN: Bye.

[00:39:37] VOICEOVER: Sign up directly on Apple Podcast to hear our weekly members only after show. Unlock additional benefits when you become a Patreon slash patreon. Follow us on all the socials at TheReviewQueens and join our mailing list at ReviewThatReview. com. Our Kvetch line is open 24 7 at 1 850 REVIEW ZERO.

[00:39:55] You never visit, you never write, give us a call NOW!

[00:40:00] CHELSEY DONN: Trey, should I pull some cards for you during the after show? I kind of feel like maybe I should. Do you have any questions that you want answered besides whether or not you have the best hair in the world?

[00:40:09] TREY GERRALD: Do I look like Weird Al?

[00:40:11] CHELSEY DONN: Um, no, it's definitely giving more Alana Glaser. Babe,

[00:40:17] TREY GERRALD: think I pulled my neck.

[00:40:18] CHELSEY DONN: I just asked you a question and you weren't even paying attention because you were so busy flipping your hair back and 

[00:40:23] TREY GERRALD: I went my hair back and forth! Sorry, what's

[00:40:25] CHELSEY DONN: I said, should I pull some cards for you in the after show? Do you have any questions that you want answered? Okay. All right. We're going to do that. Hop over, listen in on Friday. If you want to hear what Trey, what's Trey's life.

[00:40:37] TREY GERRALD: my god, oh my god, oh my god, I'm so excited, let's go, but now,

[00:40:39] bye. 

[00:40:39] CHELSEY DONN: it's going to be great. Bye.

Review That Review is an independent podcast. Certain names have been redacted or changed to protect the guilty. Executive produced by Trey Gerrald and Chelsey Donn with editing and sound designed by me with voiceover talents by Eva Kaminsky. Our cover art was designed by LogoVora and our theme song was written by Joe Kinosian and sung by Natalie Weiss.



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