TRANSCRIPT of Episode 20: "Custom Cakes - 1 & 5 Star Reviews"

Review That Review with Chelsey Donn & Trey Gerrald
Episode 20: "Custom Cakes - 1 & 5 Star Reviews"


THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!

[00:00:31] Trey Gerrald: Hello.

[00:00:32] Chelsey Donn: Hi. [laughs] So-

[00:00:34] Trey Gerrald: Oh, my Gosh.

[00:00:35] Chelsey Donn: ... I quickly pulled Goldie on after that intro, and she has her crown on.

[00:00:40] Trey Gerrald: A crown! Oh my gosh. How is that attached to her head?

[00:00:45] Chelsey Donn: It's like, uh, like party hat, actually, she's leaving it on.

[00:00:48] Trey Gerrald: Good girl.

[00:00:50] Chelsey Donn: You hate it so much. Okay. Anyway-

[00:00:54] Trey Gerrald: Oh, my God.

[00:00:54] Chelsey Donn: Welcome to Review That Review, the podcast dedicated to reviewing-

[00:00:59] Trey Gerrald: Reviews. We are just like Siskel and Ebert only instead of being crotchety old white men, like Chelsey pointed out a few episodes back, uh, reviewing cinematic masterpieces. We are fun, vibrant white people, who rate and review those hilarious, scathing, and sometimes suspicious online reviews.

[00:01:20] Chelsey Donn: And That over there is Trey Gerrald.

[00:01:23] Trey Gerrald: And that over there as Chelsey Donn.

[00:01:25] Chelsey Donn: And together, we are-

[00:01:28] VOICEOVER: The Review Queens.

[00:01:32] Trey Gerrald: And listeners, guess what?

[00:01:34] Barbara Walters: This is 2020, this 2020, this 2020, I'm Barbara Walters. And this is 2020.

[00:01:45] Trey Gerrald: It's our 20th episode.

[00:01:48] Chelsey Donn: Oh my God, Barbara. That was so nice of you to make an appearance. Wow. [laughs]

[00:01:53] Trey Gerrald: She has a very, very expensive quote, but she arrived.

[00:01:56] Chelsey Donn: She arrived.

[00:01:57] Trey Gerrald: Here we are, 20 episodes.

[00:01:58] Chelsey Donn: 20 episodes-

[00:01:59] Trey Gerrald: What do you think about?

[00:02:01] Chelsey Donn: I just can't even believe it's happened. I remember the very first rehearsal and-

[00:02:05] Chelsey Donn: [laughs]

[00:02:06] Chelsey Donn: ... one day maybe someone in Patreon will see it, but I think we've come a long way Trey. I'm proud of us. How do you feel?

[00:02:12] Trey Gerrald: I feel good. Most podcasts don't make it past their fifth episode. So we've got 15 on them.

[00:02:17] Chelsey Donn: Oh, my God, yeah. Look at us.

[00:02:19] Trey Gerrald: You had a reveal and now I'm prepared for my reveal!

[00:02:23] Chelsey Donn: Oh, my God, stop.

[00:02:24] Trey Gerrald: Chelsey why don't you describe what I'm wearing?

[00:02:27] Chelsey Donn: Okay. It's very Regal. It's like a Regal necklace, almost like collar-esk, like a bandana, like shape, but made out of maybe pearls.

[00:02:37] Trey Gerrald: In preparation for Halloween, which is a few weeks away.

[00:02:40] Chelsey Donn: Oh, is this a teaser?

[00:02:41] Trey Gerrald: My family, David and our two dogs do annual Halloween pictures that are top secret. No one knows the theme until Halloween. And this is a little tease! What, what are you? What's your guess? Why do you think I'm gonna be for Halloween?

[00:02:55] Chelsey Donn: Oh my God, this is it. This is all I got, this necklace?

[00:02:58] Trey Gerrald: For today.

[00:02:58] Chelsey Donn: I don't know. Oh, God. Are you like a judge? Like a fancy judge?

[00:03:04] Trey Gerrald: Good question.

[00:03:05] Chelsey Donn: I don't know. First of all, the highlight of my year is this photo shoot that you guys do. And I'm so excited this year to see how we're gonna integrate Hunter-

[00:03:15] Trey Gerrald: Mm-hmm [affirmative].

[00:03:16] Chelsey Donn: ... because he's new to the bunch.

[00:03:18] Trey Gerrald: Yes.

[00:03:18] Chelsey Donn: But if you guys haven't seen these already, it's, it's worth the Instagram scroll. Like go on Trey's page, @TreyGerrald. Fabulous. We had, what do we have? We had the Dalmatians one?

[00:03:29] Trey Gerrald: Cruella DOG Vil

[00:03:30] Chelsey Donn: Yes.

[00:03:30] Trey Gerrald: So Winnie was dressed as Cruella, we were Dalmations.

[00:03:34] Chelsey Donn: That's right.

[00:03:34] Trey Gerrald: And then we also did Cinderella and evil stepsisters. She was Cinderella.

[00:03:38] Chelsey Donn: So good.

[00:03:38] Trey Gerrald: We did Little Shop, she was the Plant, I was Audrey, David was Seymour.

[00:03:42] Chelsey Donn: Yes.

[00:03:42] Trey Gerrald: And last year we did, uh, The Wizard of Oz. So she was Dorothy.

[00:03:46] Chelsey Donn: Yes.

[00:03:47] Trey Gerrald: I was Glinda, the good witch, David was the wicked witch.

[00:03:50] Chelsey Donn: Killed it, so good.

[00:03:51] Trey Gerrald: And um, this year we have Hunter who has to be in the mix.

[00:03:55] Chelsey Donn: It's so worth, lock guys. You don't even understand how good it is.

[00:03:58] Trey Gerrald: I think this year's going to be very epic. Um, anyway, so my week has been deep in the throws of stitching and hot gluing and, um, fabricating costumes. Where in the process, you know, Hunter as a rescue, as every listener knows. And so I've, I've been trying to get him comfortable with wearing a sweater because-

[00:04:18] Chelsey Donn: Good call, you got to get him comfortable.

[00:04:20] Trey Gerrald: Because he will be in costume. They do make sweaters that you can step into and zip up down the back.

[00:04:25] Chelsey Donn: Okay.

[00:04:26] Trey Gerrald: So we're gonna have to go with that.

[00:04:27] Chelsey Donn: That might be the way.

[00:04:28] Trey Gerrald: 'Cause my hand has been bitten way too many times.

[00:04:30] Chelsey Donn: Oh, no. So the dress rehearsals have been a bit intense?

[00:04:34] Trey Gerrald: And I have to be stitching on stuff I have to hand make Hunter's costume.

[00:04:38] Chelsey Donn: You're so amazing. I feel like it's like your inner Southern queen comes out and you make these costumes by hand.

[00:04:39] Trey Gerrald: It's gonna be good. Anyway that's-

[00:04:39] Chelsey Donn: It's gonna be-

[00:04:39] Trey Gerrald: ... that's how my week.

[00:04:39] Chelsey Donn: Yeah.

[00:04:39] Trey Gerrald: And now here we are celebrating the 20th episode.


[00:04:39] Trey Gerrald: Chelsey, how was your week?

[00:04:39] Chelsey Donn: No major complaints. I just got Goldie groom for the first time.

[00:04:39] Trey Gerrald: Beautiful.

[00:04:39] Chelsey Donn: Yeah. So I took her there and I got to say like, I feel like I've been working hard, you know? And I feel like this is gonna work, maybe gonna like launch into a little bit of complaining territory here.


[00:04:39] Trey Gerrald: Go for it.

[00:04:39] Chelsey Donn: I feel like I have been brushing her at home. I've made a conscious effort and I brush her, but she's a puppy and puppy hair especially gets like really matted.

[00:04:39] Trey Gerrald: Mm-hmm [affirmative].

[00:04:39] Chelsey Donn: And so the, the groomer called me and they were like, Chelsey you know, she's really matted. And then I got kind of like a lecture a little bit when I got there. And I'm like, what do you want me to do about this? Like, do you want to charge me extra for the matted situation? 'Cause if you do just charge me extra, that's fine, I get it. If you had to spend extra time on her, absolutely fine. But like, why are you lecturing me? I'm trying over here. So anyway, it was a great week.

[00:05:28] Trey Gerrald: Yeah.

[00:05:29] Chelsey Donn: And then I guess I got a little bit annoyed, [laughs] when I was called out of the groomer. It feels like, I don't know if you've ever experienced this Trey 'cause I don't know that you've ever had any, did you ever have to wax your legs?

[00:05:53] Trey Gerrald: Okay, really great question.

[00:05:55] Chelsey Donn: Yes.

[00:05:56] Trey Gerrald: But I did one of my first summer stocks and I was body painted, like spray-painted.

[00:06:01] Chelsey Donn: Oh, my God.

[00:06:02] Trey Gerrald: Well, I was spray-painted for like two weeks, and then they realized it wasn't cost-effective. So we had to like sponge it on literally with kitchen sponges. This was un- I can't-

[00:06:10] Chelsey Donn: Oh, my God.

[00:06:10] Trey Gerrald: ... I can't get into it. Oh, well my God, this is that theater company where I wrote that scathing thing-

[00:06:16] Chelsey Donn: Oh, my God.

[00:06:17] Trey Gerrald: ... that I can't find.

[00:06:18] Chelsey Donn: Well, it sounds like it's well deserved [inaudible 00:06:30].

[00:06:20] Trey Gerrald: But-

[00:06:20] Chelsey Donn: Okay.

[00:06:20] Trey Gerrald: ... I had to be, I had to use Veet wait, is that right? No, no, no. It's the song. What's that? Um, female razor that Venus-

[00:06:28] Chelsey Donn: Oh, Venus.

[00:06:29] Trey Gerrald: ... I'm your Venus, you know where it has the-

[00:06:31] Chelsey Donn: [crosstalk 00:06:42].

[00:06:31] Trey Gerrald: ... little soap on it. It's like-

[00:06:34] Chelsey Donn: I'm intimately aware, 'cause that's the only razor I buy.

[00:06:36] Trey Gerrald: So that, so I did have to shave my legs, uh, when I was doing that job. But somehow we went into that because you were asking me if I've ever shaved.

[00:06:43] Chelsey Donn: Yeah. The point is, or I was actually, if you've ever been waxed. Because it's like them telling me that Goldie was matted when it's like, I knew there was like a little bit of matts, I couldn't work them all out myself, but them telling me it felt like when I get like my legs waxed or something. And then afterwards the person's like, you have a lot of hair. It's like, yeah, I know I have a lot of hair-

[00:07:03] Trey Gerrald: That's why I'm here.

[00:07:03] Chelsey Donn: ... and that's why I'm here. I'm here to like have the hair removed. So it was like, I'm taking her to the groomer because this became a situation outside of my own ability to handle, so I'm outsourcing, anyway, so I'm just, I guess I'm lodging my complaint. right there.

[00:07:18] VOICEOVER: Lodge A Complaint.

[00:07:19] Chelsey Donn: I just went right into it. Listen, it's fresh for me. At least she got to look really great for her queen moment, you know? Anyway, Trey it's your turn.

[00:07:29] Trey Gerrald: Okay. Today my complaint is also fresh on my mind because today I went to Costco.

[00:07:34] Chelsey Donn: Oh, yeah, can be a situation. What happened?

[00:07:37] Trey Gerrald: This is not specific to Costco.

[00:07:39] Chelsey Donn: Okay.

[00:07:39] Trey Gerrald: But what do you call those, um, what do you call the things you push that you put your groceries in?

[00:07:44] Chelsey Donn: A cart.

[00:07:45] Trey Gerrald: Okay. In South, we call them buggies, but-

[00:07:48] Chelsey Donn: Okay.

[00:07:48] Trey Gerrald: ... that's like one of those things in my life that I constantly have to like catch myself before I say it-

[00:07:53] Chelsey Donn: Yeah.

[00:07:53] Trey Gerrald: ... because I still want to say buggy, but if I say buggy, it's a whole thing. So I have to say cart.

[00:07:57] Chelsey Donn: Yeah.

[00:07:57] Trey Gerrald: It's like how I trained myself to say, it's cement, it's not SEE-ment, or it's-

[00:08:00] Chelsey Donn: Right.

[00:08:00] Trey Gerrald: ... an umbrella, not UM-brella, insurance instead of IN-surance.

[00:08:05] Chelsey Donn: It's kind of cute, but yeah.

[00:08:06] Trey Gerrald: Okay. When you, when you're pushing the cart-

[00:08:09] Chelsey Donn: Yeah.

[00:08:09] Trey Gerrald: ... and someone is just diagonal in an aisle, they're not on the right, what should we, you know, traffic in America-

[00:08:16] Chelsey Donn: Trey [crosstalk 00:08:30] his, his eye is like twitching, right now, I want you guys to know that's how mad he is right now.

[00:08:21] Trey Gerrald: Like you go down an aisle to the right, because people are coming down on the left side-

[00:08:25] Chelsey Donn: Sure.

[00:08:25] Trey Gerrald: ... which is their right.

[00:08:26] Chelsey Donn: Yeah.

[00:08:27] Trey Gerrald: But when someone is just diagonal in the middle, they're not on the right, they're not on the left-

[00:08:31] Chelsey Donn: Just goin rogue.

[00:08:32] Trey Gerrald: ... not even concerned that you're there. Not even acknowledgement that you're there. It's as if they're presenting Costco.

[00:08:41] Chelsey Donn: [laughs]

[00:08:41] Trey Gerrald: Olivia is presenting Costco today.

[00:08:44] Chelsey Donn: Costco by Olivia. [laughs]

[00:08:45] Trey Gerrald: Literally. Literally today, there was like a woman with the child, the child was in the seat.

[00:08:52] Chelsey Donn: Yeah.

[00:08:52] Trey Gerrald: And then there was another woman with a child behind them with their own cart. And then a man was like picking up like a 17 gallon thing of vegetable oil. And none of them were like trying to move, none of them were like, even acknowledging me. And so I just, I, I didn't like say anything because I don't know. But gosh, that bothers me. Like-

[00:09:10] Chelsey Donn: Yeah.

[00:09:11] Trey Gerrald: ... like everyone is navigating, you're all navigating. I don't understand why you aren't just like pulling to the side or moving over so other people can continue, like, you know, you're being, you're causing congestion.

[00:09:21] Chelsey Donn: Totally. And it's hard to feel like you can tell that person, like, please move without feeling like you're sounding like the person that's like, excuse me, you know what I mean? Like you don't want to be that person.

[00:09:33] Trey Gerrald: Well, I'm also, you know, years of having lived in New York City, I'm not trying to get killed today because people are crazy.

[00:09:39] Chelsey Donn: Right. Oh, true. That is true. I think there should be some sort of cart etiquette. Were there arrows-

[00:09:45] Trey Gerrald: No.

[00:09:45] Chelsey Donn: ... on the ground out of curiosity? Okay. Maybe we could have, maybe that could be a complaint like Costco maybe.

[00:09:50] Trey Gerrald: So this actually was like on the end between aisles.

[00:09:55] Chelsey Donn: Oh, they were congested, oh, that's even worse.

[00:09:57] Trey Gerrald: It was worse really, that was like-

[00:09:58] Chelsey Donn: That's, so, they were like basically blocking off like two aisles.

[00:10:01] Trey Gerrald: They were blocking off two aisles and the guy was going in between the two aisles.

[00:10:05] Chelsey Donn: Oh, no.

[00:10:06] Trey Gerrald: Yeah. It really was like perplexing to me that no one was concerned about hurrying.

[00:10:10] Chelsey Donn: And also the shopping carts at Costco-

[00:10:12] Trey Gerrald: Are giant.

[00:10:13] Chelsey Donn: ... are like huge.

[00:10:14] Trey Gerrald: That really is part of the problem.

[00:10:16] Chelsey Donn: And they can be heavy too.

[00:10:18] Trey Gerrald: They are.

[00:10:18] Chelsey Donn: You know?

[00:10:19] Trey Gerrald: They really are.

[00:10:20] Chelsey Donn: Yeah. Those carts are heavy and unwieldy and it's, it's hard to navigate

[00:10:24] Trey Gerrald: I'm just always aware that like other people are trying to navigate.

[00:10:28] Chelsey Donn: Right.

[00:10:28] Trey Gerrald: So I, I just try to make sure I'm not in other people's way, but not everyone's like that, so.

[00:10:34] Chelsey Donn: Uh, how do we feel?

[00:10:35] Trey Gerrald: I think I'm ready to do the thing.

[00:10:37] Chelsey Donn: I'm so glad you're ready. As you guys know, Trey and I are your trusty Review Queens with our guests review queen today, Goldie. Um, we bring you reviews from the internet that we feel need to be inspected.

[00:10:50] Trey Gerrald: We dissect the nitty gritty.

[00:10:51] Chelsey Donn: And then we rate them on a scale from one to five crowns. It's a very regal process that we call-

[00:10:58] VOICEOVER: Assess That Kvetch!

[00:10:59] Trey Gerrald: And today we're bringing you yet another versus episode.

[00:11:04] Chelsey Donn: Oh my God. It's true. It's another special edition episode.

[00:11:09] Trey Gerrald: So, today Chelsey and I are going to cover a one-star review and a five-star review that are on the same topic in an effort to sleuth out the real truth. That's hidden somewhere in the details in the middle.

[00:11:23] Chelsey Donn: That's right. For this versus episode, Trey selected the five-star and I selected the one-star. So to determine who reads first, we gotta flip that quarter. Alright, Trey, am I calling it or are you?

[00:11:35] Trey Gerrald: I think you call it.

[00:11:36] Chelsey Donn: Okay. Tails.

[00:11:38] Trey Gerrald: It's head.

[00:11:39] Chelsey Donn: Oh my God. I lost, it's okay. First time for everything. All right, Trey. That means you're gonna go first,

[00:11:45] Trey Gerrald: That's right.

[00:11:45] Chelsey Donn: All right guys. So today we are going head to head for a cake shop in Los Angeles called Roobina's Cake. Roobina's Cake was founded in 2013 here in Los Angeles, and they do very elaborate art cakes for all kinds of special occasions like bar mitzvahs, bat mitzvahs weddings, baby showers. They've done stuff for The Today Show, they've really, they've gotten their name out there. Let's hear from one of the people that was very happy with Roobina's Cake, so happy that they gave it a five-star review. All right, Trey, let us know.

Roobina's Cake 5 Star Review

[00:12:24] VOICEOVER: Review That Review.

[00:12:28] Trey Gerrald: So I had so many options to choose from.

[00:12:32] Chelsey Donn: So many.

[00:12:32] Trey Gerrald: Littered with 5-star reviews, but today I chose a Yelp 5-star review-

[00:12:38] Chelsey Donn: Okay.

[00:12:38] Trey Gerrald: ... written by Nadia A.

[00:12:41] Chelsey Donn: Okay.

[00:12:43] Trey Gerrald: Our wedding cake was one of the things our guests raved about after the wedding. So we knew for sure, we made the best decision by choosing Roobina's Cake. A good number of our guests asked us where we got our cake. That it's the best cake they have ever had at a wedding. My friend said that cakes are the one thing people criticize at the reception the most. And that ours was the best cake she had ever had at a wedding. I was shocked because I didn't know people take it all that seriously. But aside from being shocked, I was happy and pleased that we made such a great choice.

[00:13:23] Trey Gerrald: We chose two flavors and both flavors were delicious and mouth watering. When we walked into Roobina's Cake on Glenoaks, we just walked in to look around, and Armen was so inviting and professional. We felt comfortable and excited right away. Because of his pleasant welcoming, we instantly knew we wanted to work with this place. I had an idea and pictures of what kind of cake I wanted, but there were a few options, and I didn't know which one to settle with. Armen gave me his advice and showed us pictures of his previous client's cakes, and suggested what style we should do depending on what I described.

[00:14:03] Trey Gerrald: So we decided on a style, we did cake testing and every flavor was amazing. Armen was also super helpful in, and giving us references and sent us to a great florist Arte Florale, who worked with them to create a beautiful cake. The end result was beautiful and unique. Everyone loved how it looked and how it tasted. We were very happy about that, and are very thankful to Armen for helping us out. The service at Roobina's Cake is wonderful. Please see the two photos I have attached taken by Len and Jersaw Photography.

[00:14:42] Chelsey Donn: All right.

[00:14:45] Trey Gerrald: The reason I liked this review is because Nadia takes us through the entire process of not knowing where the land-

[00:14:53] Chelsey Donn: Sure.

[00:14:53] Trey Gerrald: ... walking in, feeling taken care of, feeling supported, and how to elevate the cake into a floral display. And also how it was like a showstopper at the event.

[00:15:04] Chelsey Donn: I definitely got that. I think that she said the whole phrase about this was the best cake at any wedding ever, or that you ever had. I believe she's had that like three or four times, does she not?

[00:15:17] Trey Gerrald: Yes.

[00:15:17] Chelsey Donn: So obviously she really felt this way, and wanted to, to hit it home. Because of that, I like for a moment, I was like, is this a fake review or something? Because she's like, keeps speaking in these absolutes, like the best ever, the best ever. I mean, I haven't had a wedding yet, but I feel like people are very invested in this process. So it kind of makes sense that she would feel so enthusiastic about it.

[00:15:40] Trey Gerrald: It did occur to me like, well, I don't know who your friend is, so I don't care about your friend's opinion. I mean, that's like that harsh-

[00:15:47] Chelsey Donn: Right.

[00:15:47] Trey Gerrald: ... critical voice in my mind.

[00:15:49] Chelsey Donn: Yeah. I mean, I was also wondering, I guess it's true. I'm trying to remember, I guess like the cake's a big deal. I mean, it is definitely the, the cake is a very, very big deal. But I've everything else at a wedding was amazing. Do you think that people would walk away and be like, oh, that cake, I don't know. Maybe that is a known thing.

[00:16:04] Trey Gerrald: Also Armen was, was highlighted as the sales person here.

[00:16:08] Chelsey Donn: Yeah. That's gonna come up later.

[00:16:10] Trey Gerrald: That they really take your hand and walk you through the experience.

[00:16:14] Chelsey Donn: Yeah. I mean, I think that this person definitely wanted us to know that beyond the cake tasting amazing, we can also expect to have an amazing customer service experience from start to finish.

[00:16:27] Trey Gerrald: Mm-hmm [affirmative].

[00:16:28] Chelsey Donn: I feel like this review could have been a third of the length and had the same exact information.

[00:16:35] Trey Gerrald: That's interesting.

[00:16:36] Chelsey Donn: Because I know like you're so happy and pleased, everybody was so happy and pleased, everybody loved it so much, everyone loved it so much, everyone loved it so much. Armen was cool. And so I just, I don't know that there's like a ton of substance there, I don't know what more I'm expecting. I'm just not really sure, you know, how queenie this review is, in terms of emotional attachment. I don't know that I really know that much about Nadia at this point.

[00:17:02] Trey Gerrald: I think that at the beginning of the review, Nadia sets us up that way because Nadia tips the hat by saying, you know, my friend told me that like people really criticize cakes.

[00:17:11] Chelsey Donn: Right.

[00:17:11] Trey Gerrald: I was shocked by that, that people took it that seriously. It felt like Nadia wasn't extremely emotionally attached, was more so like pleasantly surprised-

[00:17:19] Chelsey Donn: Got it.

[00:17:19] Trey Gerrald: ... that people were so in love with that. That sort of sense is throughout the entire review-

[00:17:25] Chelsey Donn: Yes.

[00:17:25] Trey Gerrald: ... in my opinion.

[00:17:26] Chelsey Donn: Yeah.

[00:17:26] Trey Gerrald: But I do think that the value of this review lives in the details that it was unique and beautiful. They were told like the floral shop that would work with them.

[00:17:36] Chelsey Donn: Yeah.

[00:17:36] Trey Gerrald: And then the pictures they attached are freaking gorgeous.

[00:17:40] Chelsey Donn: Yeah.

[00:17:40] Trey Gerrald: It's like a six tier cake, flowing flowers.

[00:17:43] Chelsey Donn: I was gonna say, I feel like review credibility instantly goes up when you attach pictures. 'Cause it's like, you're explaining the vision of how this all went. And then you're showing me photographic evidence. So I'm much more likely to believe that this could be an experience that I could also have.

[00:17:58] Trey Gerrald: For some reason, there isn't the phrase mouthwatering grosses me out, but-

[00:18:02] Chelsey Donn: I know.

[00:18:03] Trey Gerrald: ... isn't that weird.

[00:18:03] Chelsey Donn: Yeah, I have that similar reaction.

[00:18:06] Trey Gerrald: But I do also appreciate because you can't tell taste from a photograph.

[00:18:10] Chelsey Donn: Right.

[00:18:10] Trey Gerrald: There, there are multiple times where Nadia describes the two different flavors, how they're both amazing-

[00:18:15] Chelsey Donn: Right.

[00:18:15] Trey Gerrald: ... that it wasn't just pretty to look at.

[00:18:17] Chelsey Donn: But I mean, that speaks to how good the cake must be, because Nadia couldn't even decide on just one. She, she had to go for two.

[00:18:23] Trey Gerrald: Exactly. And then spelling and grammar is great.

[00:18:26] Chelsey Donn: Sounded good.

[00:18:28] Trey Gerrald: And I believe Nadia, I also kind of appreciate like the coolness at, with sort of like, you know, I was shocked that people care, but like we had a great experience, I felt taken care of.

[00:18:39] Chelsey Donn: Right.

[00:18:39] Trey Gerrald: It doesn't seem like Nadia is very... drama.

[00:18:41] Chelsey Donn: Yes. Which is good. Maybe that's, maybe, you know what, that's a good point. Like maybe that's what I'm missing in Nadia's review is, I'm so used to when we have these brides, it's like, there's so much drama-

[00:18:51] Trey Gerrald: High emotional.

[00:18:51] Chelsey Donn: ... and there's so much energy coming out of them. And she's just sort of like, wow, like didn't know this was a big thing, but it's a big thing, and I'm glad it was because ours was great.

[00:19:01] Trey Gerrald: I would imagine that this is probably a common experience. I mean-

[00:19:05] Chelsey Donn: I would think so. I mean, obviously we know a little bit based on the like plethora of 5-star reviews, but also it seems like there's a real system here. Like we come in, we see Armen, we go through this process, we have vendor recommendations. So, you know, just based on the information that we're getting in this review, it seems like they're experts, they do this all the time.

[00:19:26] Trey Gerrald: Correct. And I will-

[00:19:27] Chelsey Donn: Yeah.

[00:19:27] Trey Gerrald: ... say like probably 80% of the impact comes from the images because-

[00:19:32] Chelsey Donn: Yeah, that's true.

[00:19:33] Trey Gerrald: ... maybe we'll put these on the Instagram-

[00:19:35] Chelsey Donn: Yeah.

[00:19:36] Trey Gerrald: ... 'cause this cake you guys is like-

[00:19:38] Chelsey Donn: Is it beautiful?

[00:19:39] Trey Gerrald: ... it really is a showstopper. This is like, you would talk about this cake after the wedding.

[00:19:43] Chelsey Donn: Yeah.

[00:19:44] Trey Gerrald: I mean, even if someone was shot and mur- if Lincoln was assassinated-

[00:19:47] Chelsey Donn: [laughs]

[00:19:47] Trey Gerrald: ... at this wedding you would still-

[00:19:48] Chelsey Donn: [crosstalk 00:20:19] about the cake-

[00:19:50] Trey Gerrald: ... talk about this cake.

[00:19:51] Chelsey Donn: ... those beautiful. I love that.

[00:19:52] Trey Gerrald: So, I mean, I feel like I could crown this- how, what do you think?

[00:19:55] Chelsey Donn: Um, I think I'm ready to crown it. The only thing we didn't really discuss is humor, which we think wasn't really funny.

[00:20:01] Trey Gerrald: Yeah.

[00:20:01] Chelsey Donn: But other than that, okay, let's do it. Let let's crown Nadia A.

[00:20:05] Trey Gerrald: All right. Chelsey and I each have our own set of one to five crown cards and in an effort to be fair and not influenced by one another's cake, we will simultaneously reveal our rating.

[00:20:19] VOICEOVER: The Queens Are Tabulating.

[00:20:20] Trey Gerrald: You ready?

[00:20:21] Chelsey Donn: I'm ready, in between, but yeah, I think I'm ready.

[00:20:30] VOICEOVER: Total Score.

[00:20:30] Chelsey Donn: Okay. I gave it three crowns, Trey gave Nadia A, four crowns, I guess I will go first. I gave Nadia three crowns just 'cause again, I didn't get Review Queen vibes. It's kind of like a vibe thing, but I did get some information that I feel like is useful, and I was sort of taken through the process as you said.

[00:20:52] Chelsey Donn: So I think there's value there. So that's where the three crowns came from for me also clearly did a copy edit. So Nadia earned those three crowns from me, but because of the lack of humor, and the lack of star quality, if I can say that, that's where I took the two crowns away. Trey, why did you give Nadia four crowns?

[00:21:10] Trey Gerrald: Yeah. I totally agree with everything you said. For whatever reason the mood I'm in today-

[00:21:15] Chelsey Donn: Yeah.

[00:21:15] Trey Gerrald: ... the lack of chaos, drama, high emotion, sort of like is appealing to me, like we deal with those so frequently. It is, it is the impact is somewhat boring.

[00:21:25] Chelsey Donn: Right.

[00:21:25] Trey Gerrald: But I, I didn't think it was middle of the road, I was between three and a half and four-

[00:21:30] Chelsey Donn: Mm-hmm [affirmative].

[00:21:30] Trey Gerrald: ... but I just went with the four because I, it's not entertaining, and it's not humorous, but I think that's mainly the biggest knock. And also these images are-

[00:21:40] Chelsey Donn: Yeah.

[00:21:40] Trey Gerrald: ... the real like impact for me is the experience Nadia had, that it's sort of cool as a cucumber and the pictures I definitely want to purchase from Roobina's Cake.

[00:21:50] Chelsey Donn: Yeah. And it's always so nice to see the like customer images as opposed to just the images on the website. So that's true.

[00:21:57] Trey Gerrald: It's true.

[00:21:57] Chelsey Donn: I didn't think about the photo, but okay. Good job, Nadia A.

[00:22:02] Trey Gerrald: Thanks Nadia.

[00:22:03] Chelsey Donn: Way to kick off this 1 V 5 episode with a bang, so to speak.

[00:22:09] Trey Gerrald: Bang, bang into the room.

[00:22:12] Chelsey Donn: All right. Let's uh, let's take a quick break. And when we come back, we'll hear an entirely different side of the story. You know what I mean?

[00:22:19] Trey Gerrald: Ooh, can't wait. Get your sugar ready!

[00:22:25] VOICEOVER: Hold your crown. We'll be right back.

[00:22:42] Trey Gerrald: All right.


[00:22:51] Trey Gerrald: It's game time, everyone. It's time to jump on the Meryl-Go-Round.

[00:22:57] VOICEOVER: I don't feel like an icon, most of the days I feel like I can't. That's with an A.

[00:23:07] Chelsey Donn: All right. Here's the deal. Trey and I have each picked a rotten scathing pithy one star zinger and 30 seconds on the clock. We'll take turns, reciting the zinger in as many genres as possible.

[00:23:19] Trey Gerrald: Just like queen Meryl Streep, who does it all.

[00:23:21] Chelsey Donn: Before the clock runs out.

[00:23:22] Trey Gerrald: All right, Chelsey, what is your zinger for today?

[00:23:25] Chelsey Donn: My zinger for today is from Williams-Sonoma. I wanted to keep a little bit in theme here. So I am going to be reading a 1-star review about the Flower Shop Rainbow Pop-Up Cake Kit. This review was written by Iowa. No last name, and the subject is, sounded like a great idea. And the review is, these were ridiculously time consuming, expensive, and not that good.

[00:23:54] Trey Gerrald: [inaudible 00:24:26].

[00:23:55] Chelsey Donn: So, that's how Iowa feel about that.

[00:23:59] Trey Gerrald: Iowa.

[00:24:00] Chelsey Donn: Yes.

[00:24:01] Trey Gerrald: That's a cool name, actually. If it's like a person's day.

[00:24:03] Chelsey Donn: I know, I sorta like it.

[00:24:04] Trey Gerrald: Today, you are strapped in on Curious George.

[00:24:08] Chelsey Donn: Uh, love that. Okay.

[00:24:10] Trey Gerrald: You ready?

[00:24:11] Chelsey Donn: Yes.

[00:24:12] VOICEOVER: Three, two one, go.

[00:24:16] Trey Gerrald: Disney

[00:24:24] Chelsey Donn: These are ridiculously time consuming, expensive, and not that good. [laughs]

[00:24:27] Trey Gerrald: WWE.

[00:24:27] Chelsey Donn: These are ridiculously and time consuming, expensive, and not that good.

[00:24:30] Trey Gerrald: Musical theater.

[00:24:32] Chelsey Donn: These are ridiculously time consuming, expensive, and not that good.