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TRANSCRIPT of Episode 50: "Plant-Based Restaurant"



Review That Review with Chelsey Donn & Trey Gerrald
Episode 50: "Plant-Based Restaurant"

Transcription


*Please Pardon any spelling errors!


THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!


[00:00:30] Chelsey Donn: Hi,

[00:00:31] Trey Gerrald: hello Chelsey. Hello listeners. Welcome to Review That. Review the podcast dedicated to reviewing

[00:00:38] Chelsey Donn: Review!, we're just like Siskel and Ebert only instead of reviewing cinematic, masterpieces, we rate and review those hilarious scaping and sometimes suspicious online reviews.

[00:00:50] Trey Gerrald: that's Chelsey, Donn,

[00:00:52] Chelsey Donn: that's TreyGerrald.

[00:00:54] Trey Gerrald: and together we are. And if you want to support the show while getting bonus and exclusive content, including our members only after show podcast, visit our Patreon at Patreon.com slash Review That Review

[00:01:12] Lodge A Complaint

[00:01:12] Trey Gerrald: Chelsey girl, how's that week going?

[00:01:14] Chelsey Donn: The week is going well, I went to a friend's house that had cats yesterday, and I have like a delayed reaction, like people that have cats don't believe that I'm allergic Cause I don't always have a reaction in the moment, but like, by the time I get home that evening, I'm like a mess I'm over-served tacking just to try to get back to baseline.

[00:01:37] Chelsey Donn: So that's where I'm at.

[00:01:39] Trey Gerrald: what does it show up as like stuffy nose? Or do you have like hives and

[00:01:43] Chelsey Donn: Stuffy nose, itchy eyes like throat kind of like scratchy. Flemmi just not like Adam lactic, God forbid, like can't breathe, but like, just like I'm uncomfortable, you know, like the Orfices from which I breve are like, we're annoyed with you, you know?

[00:02:03] Trey Gerrald: I think it is like, actually it's the dander that humans are allergic to, because I think I have that thing with cats too, because my sister has cats. I always get like little like red hives. Like it's always right here on my hands and I have to like overload on allergy medicine

[00:02:20] Chelsey Donn: Even when you like, don't touch them, you still get the I'm like so cautious. Like I don't sit on fabric chair. If I'm sitting on a chair, it's a wood chair. Like I'm very methodical about it, but even just whatever is in the air, it gets, I

[00:02:36] Trey Gerrald: Right. Do the cats like come to you because you're so uninterested.

[00:02:40] Chelsey Donn: Yeah. the cats are a big fan of mine.

[00:02:42] Chelsey Donn: I, yeah, I get them all the time. And the thing is I love animals. That's what sucks. Like I found out that I was allergic to cats because I was staying at a friend's house that had a cat and I was like, I want to play with your cat. And then, then I almost died. Cause I was like really in the cat space. So it sucks like cats, like one to come to me.

[00:03:00] Chelsey Donn: Cause they think I'm playing hard to get. And I'm like, this isn't a game. This is like, Anyway,

[00:03:08] Trey Gerrald: So is that your complaint

[00:03:09] Chelsey Donn: don't know. I was going to say, I guess that could be my complaint.

[00:03:12] VOICEOVER: Lodge A Complaint.

[00:03:14] Chelsey Donn: I'll let you talk about your week.

[00:03:17] Trey Gerrald: Well, I w I wasn't even going to mention this cause I was like, should this be a complaint? And then I was like, I dunno, it's too. So I was editing an episode. I'll go ahead and say that it's episode 48. I had gotten all the way.

[00:03:31] Chelsey Donn: Oh no.

[00:03:31] Trey Gerrald: So the very end we had just concluded the Royal Highness and my laptop. I keep it plugged in all the time.

[00:03:39] Trey Gerrald: Cause I work at an actual desk. So the minute it's unplugged, there's like a 12 minute shelf life before the battery just dies. Cause I've destroyed it. Well, it fell out and I was like, I don't I'm too lazy. Like I just want to hurry. You know, I was like, I bet I had forgotten. We had a Royal Review That episode.

[00:03:56] Trey Gerrald: So I was like, I'm nearly done. Pounds through this. It'll be great. And then of course I forgot and my computer literally died and I was like, Oh Oh, no,

[00:04:07] Trey Gerrald: I was like, don't forget. It's it's going to be like it, like auto saves. It's going to be okay. So then I plugged my computer back end and it was like the dead kind, where it was like a black screen.

[00:04:16] Trey Gerrald: And then there was like dash dash, dash, dash, dash dash uploading. And it fully uploaded. I tried to open it and it was like this closed without being saved. Would you like to open from a snapshot? And I was like, yes. And then it was like error opening 4 0 4, negative six. And I was

[00:04:33] Chelsey Donn: Oh no,

[00:04:35] Trey Gerrald: Okay.

[00:04:36] Trey Gerrald: Let me look at my time machine. So I haven't backed up my computer since January, that wasn't going to help me. And then I was like, oh, okay. So cutting to the chase. I literally lost the entire episode and I had to start completely from scratch, which was fine. I love, I love spending that much time with our voices.

[00:04:56] Chelsey Donn: I'm sure you do dry.

[00:04:58] Trey Gerrald: Uh, know what lesson learned? The minute that, um, cord falls out, I can't be lazy cause I'm going to pay for it in the end, which usually how procrastination works anyway. So

[00:05:09] Chelsey Donn: God. I am so sorry.

[00:05:10] Trey Gerrald: that was the high highlight of the pain of my week, which will also be my lodging of a complaint. Oh, guys just take the time, press save.

[00:05:20] Chelsey Donn: Also like do your time, like my time machine, I think is on automatic. I hope it is.

[00:05:25] Trey Gerrald: Oh, my gosh. Oh,

[00:05:27] Chelsey Donn: I'm so sorry. Well, God bless you. Try it. I don't know. We would not have a show without you because Trey is so meticulous about editing every single episode. So thanks for doing it twice.

[00:05:37] Trey Gerrald: well, everyone who loved our mothers to episode, just, just think back I had to go through that twice.

[00:05:45] Trey Gerrald: It's a pleasure to be podcasting with you and for you listeners. Chelsey and that energy, should we move into online reviews? Do you think you're ready?

[00:05:55] Chelsey Donn: Oh my God.

[00:05:55] Chelsey Donn: So ready. Let's let's do it. As you know, we are your trustee Review! Queens. We each bring in our view from the internet that we feel needs to be inspected.

[00:06:07] Trey Gerrald: when you read you the Review!, we break it down and rate the impact of the review on a scale from zero to five crowns. This is a very Regal process that we call.

[00:06:16] VOICEOVER: Assess That Kvetch

[00:06:18] Trey Gerrald: And Chelsey girl, the floor is all yours.

[00:06:21] Chelsey Donn: ready to bend and snap. Here we go.

[00:06:27] De Buena Planta 1 Star Review

[00:06:27] VOICEOVER: Review That Review.

[00:06:31] Trey Gerrald: Oh, I just wrote, I wrote it, the scrubs Chelsey to say, get ready for my Bendon snap, but I didn't know that you would actually say.

[00:06:41] Chelsey Donn: I, it was in the scrapped. Okay. All right. So you know how much I love Yelp? So I was, let's just say doing some perusing and they came across this review by James. Cause you know, we love the name James, on this podcast. Yes. James P as in Paul, This is James one-star review of a restaurant here in LA in Venice, actually on Abbot Kinney called

[00:07:10] Trey Gerrald: Yeah.

[00:07:11] Chelsey Donn: Planta, which I think means like the good plant would be my guess for my four years of Spanish.

[00:07:18] Chelsey Donn: This is a one-star review of Dwayne Atlanta.

[00:07:24] Trey Gerrald: Okay.

[00:07:26] Chelsey Donn: I wanted to love the hell out of this plant based eatery. I was absolutely misled by their plant based claims. Plant based eateries are popping up all over, and this place is masquerading as one while really being vegetarian. Call what it is, plant forward, eggs and lactose in the back.

[00:07:53] Chelsey Donn: We arrived and were very excited. The place was beautiful. The staff seemed friendly. The drinks were great. The menu looks so great. Super excited for a new plant-based restaurant. We ordered so excited. It was our first date night and months after accidentally overhearing a server mentioned to a nearby table that they were a vegetarian restaurant.

[00:08:21] Chelsey Donn: I panic.

[00:08:22] Trey Gerrald: yeah.

[00:08:24] Chelsey Donn: why didn't anyone tell us that? Was he wrong? It's vegan, right? I mean, they are plant based after all we had just ordered and I was already eating the guacamole. I was dying inside O M G. The guacamole is in vegan. With cohesive cheese and not the vegan spoof kind. You might find at actual vegan plant-based restaurants, real cheese in all my years.

[00:08:59] Chelsey Donn: I've never hoped there would be cheese or any sort on my guac. Am I alone here? Every plant-based restaurant in LA crossroads, gracias Madre, veggie grill, plant power, and little pine to name. A few has started calling things. What they are better known as in their normal. chicken. Isn't chicken, beef isn't beef.

[00:09:29] Chelsey Donn: And she is isn't really cheese. Well, I, this self-proclaimed plant-based eatery. There is not only cheese in many dishes. There is also egg being used flagrant. Then try to make so many efforts to be plant-based expensive. P can chorizo the vegan. Fundido impossible, vegan nachos, et cetera, but they are really just hijacking the word.

[00:10:03] Chelsey Donn: This is a gluten-free vegetarian restaurant. It is not plant-based and cow POS are not plant. I know they could edit the menu and be 100% vegan and claim steak among Les best restaurants, but this bait and switch isn't okay. We immediately modified our order with our server after realizing the vegetarian restaurant we were in.

[00:10:36] Chelsey Donn: And then the Caesar salad was served to us with cheese, not okay. They took that off our seat only to then charge us the same price for the one without cheese. We had a lengthy convo with the server about the restaurant being misleading to which we were told that there was an inner dialogue in the management as to what to call the restaurant for them to then serve us a salad with cheese is like so not okay.

[00:11:13] Chelsey Donn: Okay, maybe I'm too sensitive. This was going to be a four-star review initially, but the one-star comes because this restaurant could kill anyone with an egg allergy and a hankering for church. yes. The depths of deceit continue to grow. Despite the menu that I really inspected after the initial mistake, clearly noting the churros were vegan.

[00:11:43] Chelsey Donn: My cemented mistrust for this place led me to confirm with the server are the churros that we had been drooling over during our entire meal. Vegan as stated in the menu, she was taken aback, unsure. She quickly disappeared to the kitchen only to reappear moments later sitting that they were not vegan anymore.

[00:12:09] Chelsey Donn: There was ag in them now they just weren't working well without the egg update, the menu J F C. This is absolutely no. Okay. You can't write vegan on the menu and include eggs. This place is great. If you want a vegetarian. If you're vegan and got duped into thinking it's, plant-based beware. They aren't interested in catering to, or being honest with vegans here.

[00:12:43] Chelsey Donn: So you best choose another place after seeing numerous complaints? I'm sorry, I didn't research this place deeply. The responses from management, the lack of attention to update menus with recipe changes and the lack of attention to ensure our orders was fixed is unacceptable. They didn't even comp the cheesy guac.

[00:13:11] Chelsey Donn: This place is beautiful, but poorly operated and management is out of touch. Okay. Just want to know that that James has also included four photos.

[00:13:28] Trey Gerrald: Oh,

[00:13:28] Chelsey Donn: of them is a reply, but not to their Review!. So it's screenshot of a reply from another view, which I'll quickly read. Hi eight. Oh, thank you for noting this. And we're listening. I promise almost every item except two on the menu has.

[00:13:44] Chelsey Donn: Option to remove the dairy, which is why we believe we are plant-based plant-based or plant forward eating patterns, focus on foods, primarily from plants. This includes not only fruits and vegetables, but also nuts seeds, oils, whole grains, legumes, and beans. It doesn't mean that you are vegetarian or vegan and never eat meat or.

[00:14:06] Chelsey Donn: I understand where you're coming from and we're doing better adjusting menus and honing in on our verbiage from servers so that everyone feels and knows that they can enjoy a lot of the menu and what to steer clear of. Thanks so much for coming. Yeah. Yeah. So I'll get into that in a minute. There's also a copy of the receipt, which shows that like, we were still charged for even though yeah.

[00:14:31] Chelsey Donn: Also a copy of the menu where it says that the churros are clearly marked vegan and screenshot of just where it says that it's a, plant-based Mexican pop-up in Venice.

[00:14:45] Trey Gerrald: It literally says Dwayne up Planta as a plant-based Mexican

[00:14:49] Chelsey Donn: Yeah, exactly. Yup. That's what it says. So also just like, as a side note, because when I first read the Review!. right. I'm not vegan. So like is plant like plant-based being vegetarian. Like I was like, struggling with that. So I wanted to just Google. What is plant-based like, what is the universal acceptance of plant-based?

[00:15:13] Chelsey Donn: And I just want to say laziness upon laziness, the person that responded that I just read, like after seeing, you know, talking about plant forward and they literally copied and pasted. From Google. if you go on Google and you Google, what is plant-based and like, you know how that gives you questions and you go to answer, that's literally the first answer and the person just copied and pasted it into

[00:15:42] Trey Gerrald: does that include the sentence that says it doesn't mean you're vegetarian or vegan or never eat meat or dairy?

[00:15:48] Chelsey Donn: Yes, I think it does. Like, I think like literally the whole thing is just like, whoa, it's like, that was like the life that they're standing on. But then I just like, again, just to do my due diligence because I knew we were going to be talking about it. I like asked a bunch of friends vegan and non-vegan, I was just like, just pulling the audience if I said to you, Hey, do you want to go to a plant-based restaurant with me this week?

[00:16:10] Chelsey Donn: Would you assume that that is vegetarian vegan? What would, what would like be the assumption there and across the. Everybody's had that they would have assumed it was vegan.

[00:16:20] Trey Gerrald: Right, because if you're vegan, you don't eat anything derivative of an animal. So it would have to be a plant.

[00:16:27] Chelsey Donn: right. I was thinking plant-based like, okay, if the base of the item is plant, like, I don't know. I was just, I was looking for a tactic Haladi because I don't know.

[00:16:35] Chelsey Donn: I was trying to figure out if I could just find the restaurant at all here, but I don't think that I can, because I think that plant-based has now become analogous with vegan. There are like synonyms,

[00:16:47] Trey Gerrald: Okay. I okay. I have a lot to say about

[00:16:51] Chelsey Donn: please.

[00:16:52] Trey Gerrald: It seems like this restaurant is consistently faltering and the responsibility, like this is a very long Review!, but multiple times I think, I think James says three or four times, like I wanted to give it four stars. This would be one of the best competing with all the major ones in LA.

[00:17:12] Trey Gerrald: This could have been really great. So I appreciate that James is honoring, like, it is great. They're just like. To me, I think it's unforgivable. How can you say you're vegan and not be vegan? I like, I don't understand how also the most disgusting idea to me is having cheese and guacamole. What the fuck?

[00:17:35] Chelsey Donn: I know. Well, that's the thing that's like, so agregious, to me about this review is like, okay, I can almost wrap my head around like an item that would normally have cheese in it that says she's in the menu. Even though it's like common vernacular now that like cheeses and cheese and all this stuff, like I can.

[00:17:52] Chelsey Donn: Excuse that because there was items in the menu that like had a V and had a different, like, there were like different things, but to put dairy in an item that definitely does not require

[00:18:06] Trey Gerrald: No.

[00:18:07] Chelsey Donn: call your restaurant, plant base is crazy. what? Like it's insane. It's criminal. It's like why there there's, there's zero reason to put cheese in Guam.

[00:18:19] Trey Gerrald: No, it's so gross. Sounding

[00:18:20] Chelsey Donn: And especially if it's the Coty Hutchie is like, that's almost like a garnish. So feels even more unnecessary. Like throw some pepitas on there. Like give me like something else. Like there's like, you can find something else to be a garnish. If you're going to try and be playing, it's just like so gross.

[00:18:39] Chelsey Donn: It just reeks of like, Capitalizing on a market being like we're in Venice. We want to be a trendy new restaurant. So we're going to say that we're plant-based and just call yourself a vegetarian restaurant,

[00:18:52] Trey Gerrald: but it doesn't make sense to me. Like you can't masquerade as the word James uses you. Can't masquerade here because day two of your business being open, people are going to be sick and they're going to be able to do. What they ate at your restaurant, doesn't go with their lifestyle. I don't understand how they, like it's only going to cause you trouble.

[00:19:12] Chelsey Donn: think it's so irresponsible and dangerous. Like if you're going to do this and call yourself plant base, then you better have that Google definition. And you better highlight, like, this doesn't mean that you're vegetarian or whatever upon entry. And the fact that they had an item on the menu that like was vegan changed to not vegan.

[00:19:31] Chelsey Donn: And then they were still not updating the menu to let people know. And they were just ordering it, thinking, I mean, that is like so gross. That is like, uh, my buying something under false pretense, like I'm being told that this item is vegan. I'm being told that this restaurant is plant based and then you're shoving all this stuff into it though.

[00:19:50] Chelsey Donn: The puss line was a little,

[00:19:52] Trey Gerrald: I have a question. yeah. I definitely need to know what Cal pusses I'm also wait to your point previously, the restaurant is named the good plant,

[00:20:02] Trey Gerrald: like the most offensive title. If you're going to be shady. just, I it literally blows my mind. I think the value here. It's like if the whole reply that you read from that, like picture.

[00:20:16] Trey Gerrald: Like it doesn't mean that you're vegetarian or vegan and never eat meat or dairy feels like a slap in the flake. Why would you take that approach if you're called the good plant? If you are presenting yourself as a plant base plant forward, why would you not have like 8 million symbols after every single item on the menu?

[00:20:34] Trey Gerrald: If you're going to be able to have options, it just, it seems like the opposite approach rather than being like, oh, well we have plant options. like you would actually be plants with an option to be not plant-based, but, but

[00:20:49] Chelsey Donn: It's like a vegan. You should call yourself a vegan friendly restaurant and, and like, you know, we're a vegetarian, vegan, friendly restaurant or something like that where it's like, and our items can be adopted. Please be clear because there are a lot of vegan friendly restaurants that I've gone to where it's like, It will be vegetarian and it'll be whatever, but then it'll clearly have like, marked, like, if you want this item vegan, like you can let us in and just let us know also.

[00:21:17] Trey Gerrald: phrase flagrant egg use.

[00:21:21] Chelsey Donn: Yes, me too. Also see, I'm looking at the menu that James posted and what's very interesting. Speaking of like the weird confusion over, like what is, what, so by the chiro. It has a capital V in parentheses next to it. Then by the trace latches, it says the word vegan. And then by the Mexican flowerless cake, it has a V in parenthesis and an N in parentheses.

[00:21:50] Chelsey Donn: What the hell does that mean? Does it mean the wouldn't V as in parentheses, it means vegetarian and then it's only vegan if they actually spell vegan. Cause that's even more insane.

[00:22:01] Trey Gerrald: Okay. Wait, I have a, I have like a higher question. When this restaurant open?

[00:22:07] Chelsey Donn: I want to say uh, James does not

[00:22:11] Trey Gerrald: it does seem to me like

[00:22:12] Chelsey Donn: well, it's, an, James mentioned that it's a new restaurant and he wrote it in like a weekend.

[00:22:18] Chelsey Donn: I'll actually, so

[00:22:19] Trey Gerrald: 'cause I'm curious about that. I don't know,

[00:22:22] Trey Gerrald: I think like, obviously, like the joke that we don't want to walk into is like, how do you know. someone's vegan? They're going to tell ya, like that stereotype exists because you have to be Very meticulous about what you're putting in your body. If you're being meticulous about what you're putting in your body.

[00:22:37] Trey Gerrald: So how could you masquerade as a restaurant? That's just like being very careless. I, I, I think I, I do trust James and the Review!, especially because they go into such lengthy detail and they mentioned multiple times in the real estate of this Review! this has the potential. To compete with crossroads that excellent movie by Britney Spears.

[00:23:00] Trey Gerrald: Now also veggie grill. I love veggie grill. I wish we had veggie grill's on the east coast and also like James alludes. After being here, they looked at all these other not so great reviews, which makes me think, oh, okay. More context here. More allegiance with James experience that the restaurant has to, like you can't just copy and paste on Google.

[00:23:22] Trey Gerrald: Something very wrong here, which is highlighted by the other picture with the vegan versus a V. I mean, I think this is having a large impact on me. I I'm not even plant-based, but if I was, I would, this would be like, I mean, does seem criminal. You can't mess with people's digestion. Like if someone doesn't eat cheese and then they don't know there's cheese in the Caesar salad and they're eating at they're going to get sick.

[00:23:46] Trey Gerrald: Like that's what, I don't understand the end game

[00:23:49] Chelsey Donn: Yeah. I just think it's all marketing and it's gross. And even on the receipt itself, like it clearly says plant based, like even on the, like they are using, running, it is their branding,

[00:24:02] Trey Gerrald: It's literally the title. What's the

[00:24:04] Chelsey Donn: and grammar. We had a few mistakes peppered in there. Not, I mean, considering how long the Review!. Not like a ton, but I can't give James a perfect score

[00:24:16] Trey Gerrald: You know, what's me.

[00:24:17] Chelsey Donn: grammar.

[00:24:18] Trey Gerrald: I feel like there was humor sprinkled in here, even though, like, I don't think the subject matter is humorous at all. Like I think they need to really be held to task this restaurant, but I appreciated like flagrant, egg use like accidentally overheard.

[00:24:32] Chelsey Donn: Right, right, right,

[00:24:33] Trey Gerrald: What does JFC stand for?

[00:24:35] Chelsey Donn: Jesus f-ing

[00:24:37] Trey Gerrald: Uh, how did you know

[00:24:39] Chelsey Donn: I don't know, says the jail. I just, I

[00:24:42] Trey Gerrald: also.

[00:24:43] Chelsey Donn: what I think it meant.

[00:24:44] Trey Gerrald: Cause it says JFC and then No. Good. Right. Do you think that was a typo or is it like, no, wasn't not good or no. Good. Cause that was really funny to me to just be, like, no, God,

[00:24:56] Chelsey Donn: is absolute. No. Okay. I

[00:24:58] Trey Gerrald: no. Okay.

[00:24:59] Chelsey Donn: is supposed to, absolutely not. Okay.

[00:25:01] Trey Gerrald: But that's kind of funny to me, like that could be like a lexicon of a teenager. I'm

[00:25:05] Chelsey Donn: Sure. Maybe.

[00:25:06] Trey Gerrald: Ultimately here. I think the impact deal breaker for me is one of the concluding statements and the Review!

[00:25:12] Trey Gerrald: is you cannot write that you're vegan if you're not.

[00:25:15] Chelsey Donn: Yeah, that's it.

[00:25:17] Trey Gerrald: I mean, I feel like I could crown this. Anything else? How are you?

[00:25:20] Chelsey Donn: I think I can crown James I'm. I felt pretty confident.

[00:25:24] Trey Gerrald: All right. So Chelsey and I each have our own set of zero to five crown cards and in an effort to be fair and not influenced by one another, we will simultaneously reveal our rating.

[00:25:36] VOICEOVER: The Queens are Tabulating.

[00:25:43] Chelsey Donn: Oh, wow. Okay. So I'm holding up four crowns trays holding up four and a half crowns tray. You go first. Why four and a half for James.

[00:25:49] Trey Gerrald: Well, I really was conflicted here. I kind of wanted to do five grounds. The reason I didn't do five crowns, I don't know why. I don't know. I think now I'm feeling like maybe I should've done five crowns. I think that this is reeking with a lot of value. I think maybe the length would maybe keep me from reading it, but the reason I'm on the fence about five crowns is because the due diligence of the images that they included, I think.

[00:26:13] Trey Gerrald: Stands alone. Anytime you're on Yelp and someone includes images. I think like the algorithm pushes it to the top. I don't know. It stands out. I think. James is coming in hot to protect everyone in their community. And I really appreciate it. Wasn't a full slanderous review to something that I think deserves to be slandered because they said the potential here is so phenomenal.

[00:26:35] Trey Gerrald: You know, I, I want to change I'm going to change it

[00:26:37] Chelsey Donn: Mike, a live change on

[00:26:39] Trey Gerrald: I do think that it is a Review Queen because even though there were some typos here or whatever, I think that the impact for me as someone who isn't, plant-based, I'm mad, like I want defend the plant-based people and like pick at the restaurant and be like, do not go here.

[00:26:54] Trey Gerrald: You're gonna injure your body. And there were sprinkled in humor, you know? It's like, I definitely think it's common. They referenced the other negative reviews. Like you could read this one Review! and get the point, which I think is queenly. So that's why I said five crowns after originally saying four and a half, because I convinced myself and talking Chelsey.

[00:27:13] Trey Gerrald: Why did you say.

[00:27:14] Chelsey Donn: I said four crowns. I loved that James was so thorough and you know, that I love when we have a negative review and they're not. Completely slanderous. Like whenever I read a negative review and they're still complimenting what is good about the restaurant? It makes me believe the reviewer more. So that was hugely valuable.

[00:27:35] Chelsey Donn: I took away a crown for spelling and grammar has gotta be perfect for me. And a little bit of the lens. Those were the two things that kept me. For making this a Review Queen, but I will say like kudos to James for standing up and saying this. And I hope I really do hope that the people that have owned this restaurant read this and change it to vegetarian.

[00:27:58] Chelsey Donn: Just say, you're vegetarian. Say your vegan-friendly like, that's it. That's all you have to do. It is wrong to not have someone high alert when they have dietary restrictions. I don't like it. I'm not happy about it. And I hope that they do something to change it. And James has made me impassioned about that plea.

[00:28:18] Chelsey Donn: So for crowns, for Eugene,

[00:28:20] Trey Gerrald: I hear that.

[00:28:21] DING DONG!

[00:28:21] Trey Gerrald: Do you want to go get some Cow Puss?

[00:28:24] Chelsey Donn: Oh, is someone at the door? Oh my

[00:28:28] Trey Gerrald: wow. Wait, this is new. Should we see who's behind door? Number one,

[00:28:34] Chelsey Donn: Uh, who is at the door, please?

[00:28:39] VOICEOVER: The Reviewer Is Here.

[00:28:42] Chelsey Donn: Surprise.

[00:28:44] James Palmer: Hi,

[00:28:45] Trey Gerrald: This is our James and he's been here the whole time.

[00:28:48] Chelsey Donn: Hi, Jane.

[00:28:50] James Palmer: I snuck in the back door and then I right around the and rang the doorbell.

[00:28:55] Trey Gerrald: Thank

[00:28:55] Chelsey Donn: Yes, to be fair. When we said it was James' audience, like you should have been tipped off. So

[00:29:02] Trey Gerrald: we have you here and you are a listener of the show. You've been very supportive, which we love, and we just reviewed you and your review. So

[00:29:11] Trey Gerrald: talk us through, talk through what was that like?

[00:29:13] James Palmer: I mean, I'm kind of shaking because um, it was definitely intense. Chelsey. I think you read it pretty, perfectly to how I read it in my head.

[00:29:22] Chelsey Donn: Good.

[00:29:22] James Palmer: It came across.

[00:29:23] Chelsey Donn: Oh, thank

[00:29:24] James Palmer: Um, I do think the help is out to get people with the auto-correct and just

[00:29:28] Chelsey Donn: Oh, good to know. That's important. Okay.

[00:29:31] James Palmer: Like, I know I submitted the Review! and I don't know when you guys screen captured it, but then I went back the next day and was like, what is this type of, what

[00:29:37] Chelsey Donn: Oh, that is very interesting.

[00:29:40] James Palmer: now, but yeah, I think that Yelp has definitely shady when it comes to autocorrecting when you're not. Yeah. I mean, it was just, it was really exciting to kind of hear that the things that you've taught. You know, to be nice, to be respectful, to throw in some humor, to use truth, to not just be like a crazy Karen.

[00:29:59] James Palmer: It was helpful to me to know that that actually paid off and made for a really good Review!. I have to say definitely this was at the new location in Silverlake. first locations, which is where the screen capture is from, but just to be fair, I'm sure that they do the same thing at that restaurant.

[00:30:13] Chelsey Donn: Okay.

[00:30:14] James Palmer: I just, they came from my churros and that was really the. And my partner and I were kind of discussing the churros the whole time. I'm like those churros, like once we found out it wasn't vegan, I was like, oh man, I hope the churros are bacon. And he's like, I'm like, I bet they won't be, oh no, they might be.

[00:30:31] James Palmer: And we get the menu and see the vegan. Yes. Oh my God. That Euro's. And then we couldn't have churros.

[00:30:35] Chelsey Donn: Oh my God.

[00:30:36] James Palmer: are my favorite thing in the world so So what our dessert and our wedding is going to be

[00:30:41] Chelsey Donn: Oh,

[00:30:41] Chelsey Donn: my

[00:30:42] James Palmer: So don't tell me you can't make a vegan chiro. It can happen.

[00:30:45] Chelsey Donn: it can happen. Lazy.

[00:30:48] Trey Gerrald: not come for James's chart.

[00:30:51] James Palmer: Do not come from my trust. I think what all the other reviews, like they almost have as many, one star reviews as five star reviews and every single one star review brings up this topic. And I wrote this review before even seeing that. So just knowing that there's a huge community in the two weeks of this place has been opened that have been like, no, it is not okay.

[00:31:08] James Palmer: You can not use the word plant-based plant-based is a diet. is a lifestyle includes.

[00:31:16] James Palmer: we made up the word plant-based plant forward is bullshit.

[00:31:20] Chelsey Donn: right.

[00:31:21] James Palmer: That's just a marketing term. And I've been duped before at a restaurant by that, you know, and the problem is that it's usually a friend of the vegan that's picking the restaurant.

[00:31:30] James Palmer: They're so thrilled that they found a restaurant that it seems like everyone can eat at. They have a whole planet forward menu. Great. You got there and you can't even eat anything. It's like, they don't even make an effort to make a vegan dish as part of the plant forward menu. So. It's been happening and it just needs to stop.

[00:31:45] James Palmer: So I think those of us that are plant-based and like, I really haven't eaten an animal in six years, so that cheese on the avocado was really gross.

[00:31:54] Chelsey Donn: Yeah, that's upsetting. Not that it's like, I don't know. You have to start over from day one or something like that, but like, it's still upsetting.

[00:32:02] James Palmer: it's not a.

[00:32:03] Chelsey Donn: Right. Exactly. That's what I was going to say, but it's still like, you know, you, you committed your life to a certain way of, of eating. And I think it's really shady and I hope that reviewers like you, and because you were such at Review Queen today and you're throwing your Review!

[00:32:19] Chelsey Donn: into the hat. I, I hope that they really do change because it's still early days for this restaurant.

[00:32:26] Trey Gerrald: Yeah, I do feel like they're going to have to,

[00:32:28] James Palmer: It's a beautiful restaurant. The drinks were fantastic. The lighting's a little difficult. maybe I'm just getting older, but to read the menus, the V's were very small. And then it's kind of got that, you know, string lights, 20 feet over your head

[00:32:41] Chelsey Donn: Yeah.

[00:32:42] James Palmer: really notice that there's a tiny V and I don't know what the R means or whatever the other letter was like, there's no code on what these things mean.

[00:32:51] James Palmer: So who knows?

[00:32:52] Chelsey Donn: There's no code and it's dark. So it's almost like they're purposely trying to get you to not see what's

[00:32:59] Trey Gerrald: being vague, which is like a problem.

[00:33:02] Chelsey Donn: vague.

[00:33:02] James Palmer: It would be fine if every time somebody got sat down, every single time they were told, which I think is what's supposed to be happening at this restaurant, but it didn't happen.

[00:33:11] Chelsey Donn: Um,

[00:33:11] James Palmer: Our server sweet as pie just didn't incorporate that. I did. I only heard it from one server actually.

[00:33:17] Chelsey Donn: Wow. Overheard

[00:33:19] James Palmer: I over accidentally.

[00:33:22] Trey Gerrald: But see my thinking is like, if you are a plant-based restaurant, even if you're a vegetarian restaurant, I don't think it should be coded. I don't think it should be a key. I think you're actually a restaurant with an intention, so I think it should be spelled out and, and. The lighting. I think it should be in red letters.

[00:33:41] Trey Gerrald: It shouldn't be smaller than the type font. It should be part of the description. There should be No.

[00:33:46] Trey Gerrald: question that the whole point that you just said about you have lived your life a certain number of years without putting the stuff in your body. It's so disrespectful to have that power taken away.

[00:33:57] Trey Gerrald: That it's not this isn't a joke.

[00:34:00] Chelsey Donn: especially when you're capitalizing on those people.

[00:34:03] Trey Gerrald: Right. And that's why I feel like there's just, hopefully I do think that I think that this restaurant will have to get, get it and change it because it's been open so short, I'm curious about the Venice location, but like, you can't do this and not have any retribution. Like there is a consequence calming and hopefully like your impact on the Review!

[00:34:25] Trey Gerrald: will be felt. And hopefully there'll be a change. I mean, crazy.

[00:34:30] Chelsey Donn: Insane. My roommate went to Craig's and they are vegan-friendly like, they clearly, they're not a vegan restaurant. They have like steaks and all, but they're a vegan friendly. And they have this amazing vegan ice cream. That's like what they're known for. And my roommate is pescatarian and he went there and he ordered the chicken parm, but he asked for it vegan.

[00:34:53] Chelsey Donn: Cause that's like a common thing on the menu. Like you can say, I want the chicken parm, but I want it vegan. So he ordered it vegan and he like ate like the whole thing. And the whole time he was like moaning and then the server came back and he was like, this is the most incredible, like, forget even vegan chicken. is the most amazing chicken parm I've ever had in my life. How did you do this? Like how could you make something vegan? He's this good. And these, the waitresses faced face, her like lights and she like ran to the kitchen and they had to come out and it was all. Thing. Like they came out and they were like, I'm so sorry.

[00:35:30] Chelsey Donn: Are you going to be okay? Like, do you have an allergy? We really messed up. Like, we're going to take it off your bill. And, and like, he was upset, but like, he was just a pescatarian and he's not allergic to it. So, you know, life went on. But the point is that in that situation, when they made a mistake, it was like a really big deal.

[00:35:50] Chelsey Donn: Like they really did a lot. So the fact that they did nothing. Like, they literally charge you the same amount after they just like mess up your salad and meat made you eat something that like you haven't eaten in so long. It's it's just, where's the customer service.

[00:36:07] Trey Gerrald: Wait, James, what is Cal pus?

[00:36:10] Chelsey Donn: Cheers.

[00:36:11] James Palmer: little bit of Cow Puss in every glass of milk, just, just,

[00:36:15] Trey Gerrald: What is that though?

[00:36:17] James Palmer: it's like us, like not good,

[00:36:20] Trey Gerrald: From there outers or whatever

[00:36:22] James Palmer: from the abuse that their daughters go through on a daily basis for years.

[00:36:26] Trey Gerrald: it makes those bones strong.

[00:36:29] Chelsey Donn: Got milk.

[00:36:30] James Palmer: Yeah. Yeah,

[00:36:31] Trey Gerrald: do we have any final thoughts? I appreciate you, your willingness to let us review your room view on the show.

[00:36:39] James Palmer: it was a lot of fun. I do suggest other people that listen to do it too.

[00:36:43] Trey Gerrald: Yeah.

[00:36:44] James Palmer: I used to write those evil mean passive aggressive reviews, and they're just not fun. Good to have on your reputation. Like if you're going to read, Review! do it the right way. Make it a little bit funny and definitely spellcheck.

[00:37:01] Chelsey Donn: and definitely spell check your spellcheck. Cause that's a really good note for us auto. Correct. Now I'm going to have to think about that moving forward, whether or not I ding people so much for that.

[00:37:11] James Palmer: Yeah.

[00:37:12] Trey Gerrald: say that I have a screenshot that I pulled up yesterday and it it's already. And the week that this review has been up has one useful and two people found it funny.

[00:37:21] Chelsey Donn: There you go.

[00:37:22] James Palmer: That's

[00:37:23] Chelsey Donn: Well, I guess following the Review Queen rubric can really yield great results on Yelp. Thank you so much, James. That was so much fun. I'm so happy that you sent us that Review! you slid into our DMS. You went for it and now you're here on the show. So that's incredible and brings a whole new perspective.

[00:37:42] Chelsey Donn: We already learn new things like the spellcheck. So if you're listening. And you like James Love to write reviews and you be willing to submit it to us, slide into our DMS, send us a link and let us know. And maybe you like James can listen in on one of our shows and listeners. You never know when someone's in the house, just saying there could always be someone hiding behind door.

[00:38:04] Chelsey Donn: Number one,

[00:38:05] Trey Gerrald: And watch out for Cow Puss.

[00:38:07] Chelsey Donn: yuck.

[00:38:08] Meryl-Go-Round

[00:38:08] Trey Gerrald: All right. Well, James, since you're here and you are officially inducted into the queendom, would you like to join us for the Meryl-Go-Round?

[00:38:16] James Palmer: I mean, of course.

[00:38:21] Trey Gerrald: All right. So here we are. This is the One-Star-Zinger time. We are going to take a quick little spin on the Meryl-Go-Round. '

[00:38:29] VOICEOVER: I don't feel like an icon.

[00:38:36] VOICEOVER: that's with a.

[00:38:38] Chelsey Donn: All right. Trey and James each have a rotten scaping, pithy One-Star-Zinger. And with 30 seconds on the clock, they'll try to recite the zinger in as many genres as possible

[00:38:51] Trey Gerrald: Just like queen Merrill, who does it all.

[00:38:53] Chelsey Donn: before the clock runs out. Or I try, where is your One-Star-Zinger from today?

[00:38:59] Trey Gerrald: Okay. So today I have a One-Star-Zinger from Goodall, Amazon.

[00:39:04] Chelsey Donn: We love her.

[00:39:05] Trey Gerrald: And, um, as I found this, I was like, oh, this needs to be a main episode, but I found a zinger. This is for old spice, aluminum free deodorant for men, high endurance refresh three ounce, each pack of three.

[00:39:21] VOICEOVER: Supercalifragilistic XB.

[00:39:24] Trey Gerrald: And this is written by N w T there one-star review. Subject is get something else. TBH asterick toxic asterick and their Review! is melted the skin off my armpits smells nice, but yeah, cry, laugh face emojis.

[00:39:45] Chelsey Donn: God. Well, good luck because you're going to have to do that just like I had to do face Palm.

[00:39:49] Trey Gerrald: I know it's a really long, but I had an emoji, so I had to do it. He also included an image of a disgusting, hairy armpit with nasty, nasty red rash. So it really did melt the skin off.

[00:40:02] Chelsey Donn: Ah, ya all right. I'm going to strap you into like some Neosporin. Cause I feel like you'd need that after you burned yourself. So let's protect you with Neosporin and are you ready?

[00:40:14] Trey Gerrald: I don't think this is going to be hard, but yeah, some red here.

[00:40:17] Trey Gerrald: Okay, here we go.

[00:40:18] VOICEOVER: Three, Two, One, GO!.

[00:40:22] Chelsey Donn: drama.

[00:40:23] Trey Gerrald: the skin off armpits smells but yeah,

[00:40:28] Chelsey Donn: Rom com

[00:40:30] Trey Gerrald: the scan off arm pet smells nice, but yeah,

[00:40:34] Chelsey Donn: WWE

[00:40:38] Trey Gerrald: it smells nice.

[00:40:40] Chelsey Donn: soap, opera

[00:40:42] Trey Gerrald: Melted the skin off my armpits smells nice, but yeah.

[00:40:48] Chelsey Donn: spy.

[00:40:49] Trey Gerrald: melted the skin off arm. It smells nice, but yeah.

[00:40:52] Chelsey Donn: Good

[00:40:53] Trey Gerrald: That was harder than I thought it would

[00:40:55] Chelsey Donn: but that was so five good job Quinn.

[00:40:58] Trey Gerrald: Okay. All right, James, are you ready?

[00:41:01] James Palmer: am ready and I have reviewed rate my professor. It is a one-star review for a class of called micro 1 0 1 or 1 0 2, sorry, whatever. Um, and do you review his, uh, he's just so boring.

[00:41:20] Chelsey Donn: Okay.

[00:41:21] Trey Gerrald: there.

[00:41:22] James Palmer: are all been there, so,

[00:41:23] Chelsey Donn: all been there.

[00:41:25] Trey Gerrald: James, I, as your competitor, I'm going to strap you into a boring textbook. That is just really big and has been sold at the library eight times. And there's a bunch of notes and highlights on it.

[00:41:40] Chelsey Donn: Okay. It's a used boring book.

[00:41:42] Trey Gerrald: Yes. All right, jams. All right, you ready? Here we go.

[00:41:47] VOICEOVER: Two, One, GO!.

[00:41:50] Chelsey Donn: Teen drama,

[00:41:53] James Palmer: So boring.

[00:42:07] Chelsey Donn: superhero magic show.

[00:42:15] James Palmer: just,

[00:42:18] VOICEOVER: Two,.

[00:42:21] Chelsey Donn: Oh my God. I'll give it to you. Cause you got it in before. That's all. I'm pretty sure. One James, a way to come and impress You did great. Let's say for six for James Wu,

[00:42:34] Trey Gerrald: James, want.

[00:42:36] Chelsey Donn: you took the title queen. You did that.

[00:42:39] James Palmer: Thank you so much.

[00:42:41] Chelsey Donn: Oh my God.

[00:42:42] James Palmer: wish the rest of my day now

[00:42:43] Trey Gerrald: Yay James. Wow. I'm so I was like, so nervous because I know that you like, you don't do this every week. Like we do, and you did so good. You slayed me. How dare you.

[00:42:55] James Palmer: it was a really good re you know, short and to the point review and those that that's the key to winning this competition with.

[00:43:02] Trey Gerrald: I think that I think that we have really come to realize that, but I have such a hard time finding the zingers. I just, I, and I hate long real reviews, but my zinger is always too long. Right.

[00:43:11] Chelsey Donn: well, listen, we were trying to get the great, the greatest of zingers and sometimes length and great zingers don't match up. We do our best, but try don't be embarrassed because James like really showed up.

[00:43:25] Trey Gerrald: Really shut up.

[00:43:26] Trey Gerrald: And also I feel honored that you listen and support and came on the show and schooled name. It actually feels lovely.

[00:43:34] James Palmer: thanks. for having me.

[00:43:36] Chelsey Donn: Of course,

[00:43:37] Trey Gerrald: Duh, of course. we

[00:43:39] Chelsey Donn: And before, before James, before we, we say goodbye to James who was so lovely and joining us today, tell us a little bit about what you do, where we can find you.

[00:43:50] That Wellness Guy

[00:43:50] James Palmer: Sure. I'm um, I'm a massage therapist in Los Angeles, but I also just started a wellness website called ThatWellnessGuy, and is kind of a collection of what I find on the internet related to plant based wellness, CBD products, kind of anything. Well, that's kind of like a place where you can go and find some gleaned information from the, uh, from the interwebs and I, you know, type a little blurbs about what the article that you might go to is.

[00:44:16] James Palmer: So it's kind of like reader's digest. Um, I started the website to help, um, friends and clients that are going vegan, um, to kind of make it easier. So I don't have to keep typing the same email every day. So, but it's now becoming

[00:44:30] Chelsey Donn: And the website is.

[00:44:31] James Palmer: that wellness guy.

[00:44:34] Chelsey Donn: That wellness guide.com, which will also be in the show notes. So thank you again, James, for being here, this was so fun and we'll see you soon keeps keep on reviewing queen.

[00:44:45] James Palmer: We'll do.

[00:44:46] Trey Gerrald: And give my love to Thomas. All right. Uh, wasn't That so nice

[00:44:51] Chelsey Donn: so nice.

[00:44:52] Trey Gerrald: like, so touch that James was like, I've learned from the show.

[00:44:56] Chelsey Donn: I know.

[00:44:57] Trey Gerrald: Like not me getting like teary eyes on our podcast.

[00:45:02] Chelsey Donn: But so sweet. What a great guy.

[00:45:05] Trey Gerrald: Wow. Amazing. All right. Well, my with this like bubbly, warm, energy,

[00:45:09] My Royal Highness

[00:45:09] Trey Gerrald: we have reached the most Regal portion of our show. Chelsey. Who are you inducting today for?