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TRANSCRIPT of Episode 64: "Yelp Elite - 1 vs 5 Stars"

Review That Review with Chelsey Donn & Trey Gerrald
Episode 64: "Yelp Elite: 1 vs 5 Stars "


*Please Pardon any spelling errors!

THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!

[00:00:30] Chelsey Donn: Hello. Oh,

[00:00:32] Trey Gerrald: Hi. Hi. Hi and hello. Hello. Hello to all of you listeners out there and welcome to Review That Review the podcast dedicated to.

[00:00:42] Chelsey Donn: reviews were just like Cisco Neber. If you know who those two people are only instead of reviewing cinematic, masterpieces, we rate and review those hilarious scathing and sometimes suspicious online reviews.

[00:00:56] Trey Gerrald: If you don't know who Cisco and Abra are, then we're just like Lelo and stitch. I think I've never seen it anyway. That voice is Chelsey Donn,

[00:01:06] Chelsey Donn: And that voice is Trey Gerrald

[00:01:08] Trey Gerrald: and together we are.

[00:01:10] VOICEOVER: The review Queens.

[00:01:14] Trey Gerrald: And a special hello? Hello. Hi. Hi. Hey. Hey. Hey to all of our members on our Patreon.

[00:01:21] Chelsey Donn: hi Queens,

[00:01:22] Trey Gerrald: Hi Queens. To join that fun and access additional reviews and tidbits on our weekly members. Only after show companion podcast plus videos. You can watch me waving right now, as I'm saying this merch discounts and a whole lot more.

[00:01:36] Trey Gerrald: Visit our Patreon over on Patreon dot com slash Review That Review.

[00:01:41] Chelsey Donn: or if like new websites scare you, you could also just go to Review That Review dot com and click the Patreon button. Or you can click in the notes below there's lots of options.

[00:01:54] Trey Gerrald: Lots of clicking options. Speaking up Chelsey. How's your week going?

[00:01:58] Chelsey Donn: my week is clicking along Trey.

[00:02:01] Trey Gerrald: Click cl

[00:02:02] Chelsey Donn: You know, I was traveling Trey and I got to see each other in person and do a photo shoot, which was super, super fun.

[00:02:09] Chelsey Donn: And we can't wait to share all those photos with you, but the traveling bit of it, I mean, I almost feel like I need to launch right into my Complaint.

[00:02:19] Trey Gerrald: let's do it. Chelsey. Do you need to

[00:02:21] VOICEOVER: Lodge Complaint.

[00:02:22] Chelsey Donn: do. I don't think I can wait a moment longer. So I was flying out to Newark. There were thunderstorms, we got delayed in the air. Okay. 13 hours, 13 to 14 hours of being on the plane, which, which should not have been more than like five and a half, six tops. Okay. So there's that. But then like 12 of those hours were in the air and I feel like it's excruciating to be on the ground and stuck on a plane, but there's something really terrible about circling in the air.

[00:02:54] Chelsey Donn: It's very like nausea, inducting. So anyway, we land and we're waiting for another hour, of course, to like get to our gate. The woman in the row next to me on the left side had like a baby with her. The baby was like mostly fine the entire time. And then she decided that after flying for, you know, almost 14 hours, what everybody on the plane would want would be for her to play baby shark.

[00:03:24] Trey Gerrald: oh,

[00:03:25] Chelsey Donn: Okay. Now the Complaint is about baby shark. That all was a little bit of like a lead up. Everybody knows I'm not gonna sing the song, cuz I don't wanna ruin your day. I'm just gonna say baby shark. But at this point, everybody knows that is mental warfare. Okay. You say that to someone you're gonna ruin the rest of their day.

[00:03:48] Chelsey Donn: So like my day was already ruined. I didn't need the additional topping of baby shark. I, I mean what a move truly what? A move. Maybe they were desperate. You think they were desperate at that point? Cuz of the baby.

[00:04:02] Trey Gerrald: two points here. Yes. I haven't had to circle for that long, you know, Kena Hora, but there is something maddening when you can see the little map on the like info met

[00:04:13] Chelsey Donn: you're not moving.

[00:04:15] Trey Gerrald: wow, we're just like literally looping. There's something really scary to

[00:04:19] Chelsey Donn: it is, yeah, it was creepy.

[00:04:21] Trey Gerrald: I'm trapped, I'm a prisoner and we're in the air and it's like, I, I have no control.

[00:04:26] Trey Gerrald: It's.

[00:04:26] Chelsey Donn: And eventually we will run on the fuel, which we did.

[00:04:30] Trey Gerrald: And then baby shark. Yes. There's something about that tune that is so maddening.

[00:04:36] Chelsey Donn: maddening. Maddening.

[00:04:37] Trey Gerrald: with my nephews, like I'm very aware of like, I don't wanna start it because I'm never gonna end it because it's just gonna be lodged in my head for the rest of eternity day.

[00:04:48] Chelsey Donn: It's the new, like, this is the song that never ends. Right. But that's my Complaint. What's going on in your life.

[00:04:56] Trey Gerrald: All right, I'm gonna do it. I have sat on this Complaint for a very long time and I'm going to be vulnerable and I'm going to really open up something that is a constant conversation in my mind. So you listeners, if you've been listening for a while, you might, um, have heard me fibbing at times in my life on this podcast.

[00:05:22] Trey Gerrald: And you might also like try to track something and get a little bit confused. So I'm gonna go ahead and Lodge this Complaint. I need to Lodge a Complaint against this cultural co-sign that we all have, that it's funny to hate on the state of New Jersey. Cause I am gonna Lodge a Complaint here because during the pandemic.

[00:05:49] Chelsey Donn: yeah.

[00:05:50] Trey Gerrald: and I moved out of New York city and we actually reside in the state of New Jersey and comedy aside. I have, have always felt a little sense of feelings about declaring that I live in New Jersey, because it's so easy to make a joke about New Jersey David and I have an ongoing counter, like a clicker whenever we see a Broadway musical, honestly, there's at least one joke at new Jersey's expense in every single musical.

[00:06:19] Trey Gerrald: I don't know why that is, but it's like, we all agree that like we can make a joke about New Jersey and what that means in my life. And here I am with the Complaint is that. Lie. I don't say that I live in New Jersey. I say I live in New York and this came up for Chelsey and I, when we went to that convention months ago and people would ask where we lived and Chelsey is in Los Angeles.

[00:06:42] Trey Gerrald: And I would say that I was still in Manhattan because it felt like we were on the two coasts. And so as I'm like evolving and I'm starting to recognize, I'm putting a lot of that into the space. I feel like there is a character assessment or a character assassination that's gonna. Said or thought when I say I am from New Jersey, because people in New York love to make a response.

[00:07:08] Trey Gerrald: When you say anything about New Jersey, it's like, it's like an automatic reflex. When you say the state of New Jersey. Oh, I feel sorry for you. There's like always, it's a loaded contribution to any conversation. And I'm interested to bring this up with you, Chelsey, cuz you were from the state of New Jersey originally.

[00:07:26] Trey Gerrald: So I'm curious how you feel in this conversation, but I'm lodging a Complaint that I have been weighing very close to my heart comedy side. Now comedy back. My Complaint today is this hate on New Jersey. Why is there New Jersey shame and why is there New Jersey hate? And I'm gonna declare from this episode forward, I'm gonna be honest and transparent that I live in the state of New Jersey after living in New York.

[00:07:52] Trey Gerrald: 12 years, but I don't even need to say that, cuz I say that as a sense of pride, that is irrelevant. It doesn't matter. So I live in New Jersey Chelsey. What are your thoughts on this cultural agreement to make fun of New Jersey?

[00:08:04] Chelsey Donn: So many thoughts are going through my mind. First thought is like, welcome. Like you're like a baby in the world. It makes me actually feel like seen that you are acknowledging this, cuz you've only lived in New Jersey for how.

[00:08:19] Trey Gerrald: Like a little more than a year

[00:08:20] Chelsey Donn: right. And I've lived in New Jersey for my I for my entire childhood.

[00:08:24] Chelsey Donn: And I'm from there. And I had a similar lie that I would tell all the time, which is, I always tell people that I'm from Philly, but then I did go to middle school and high school in Philly. And I was constantly attacked by the people that lived in like the Philadelphia suburbs. Like there were people that would live on the main line or wherever, and they would literally be further away from our high school than I was, but it was okay for them to say that they were from Philly.

[00:08:57] Chelsey Donn: Cuz they're technically like still in the state of Pennsylvania. They're allowed to say that. But people would, when they would find out that I lived in Jersey and I was in cherry hill, they would be like, you don't live in Philly. You're in Jersey. Like it was a whole thing. Jersey is the armpit of America.

[00:09:13] Chelsey Donn: Have you heard that one?

[00:09:14] Trey Gerrald: I have, yeah,

[00:09:15] Chelsey Donn: the whole place smells like trash that comes from like, I guess there is a strip going to New York

[00:09:21] Trey Gerrald: there is.

[00:09:22] Chelsey Donn: it's like above a trash dump, but yeah, I totally feel you, the joke is so tried at this point, I think we need to take New Jersey back. You can just put Jersey in a sentence and all of a sudden add a laugh track

[00:09:37] Trey Gerrald: Yeah. But ink,

[00:09:38] Chelsey Donn: like you said, in the musicals, it's like buddies from Jersey

[00:09:43] Trey Gerrald: Yeah. And it always gets a

[00:09:45] Chelsey Donn: know, and it always gets a laugh, whatever. But yeah, the I've been facing this my entire life. There's a certain amount of shame that comes from living in New Jersey. And I had a good childhood and also New Jersey is so vast, right? Like I think the Jersey shore did us a real disservice, like after the Jersey shore happened, there was zero chance.

[00:10:08] Chelsey Donn: I was gonna tell people that I was from New Jersey.

[00:10:11] Trey Gerrald: Yeah,

[00:10:11] Chelsey Donn: It's like people say. You see a cow every day, you know? And then you like, think about it. Oh, Donn, nobody ever told you that. Think about it, listeners, you supposedly see a cow every day. Now that can be a real cow. That can be on a television, a commercial of the cow.

[00:10:28] Chelsey Donn: It can be cow print. Right. But the idea is that you see a cow every day and once you pay attention to it, you start noticing like, wow, like my milk has a cow on it or whatever it, whatever it is, like you start noticing, you're seeing a cow every day. And I feel like if you pay attention listeners, you'll hear a Jersey joke almost every day.

[00:10:46] Chelsey Donn: Whether it be on television on the street somewhere, it is like white noise to me at this point.

[00:10:53] Trey Gerrald: yeah, there were a bunch of tabloid articles about Cardi B making an Instagram post that she finally bought real estate in Manhattan. And it was actually like Englewood, like, and then, so then everyone was running with that, but yes. So that's my Complaint. I'm gonna, um, be more conscious about.

[00:11:13] Chelsey Donn: proud and also like, so let's just like take a quick side note. I don't know the whole list, but there are a lot of celebrities, famous people, Meryl Streeps from Jersey. I think like there, like there's a lot of us from Jersey that are going strong. So let's rewrite the narrative together.

[00:11:31] Trey Gerrald: I would imagine that the joke is because it's right next to New York and New York is very famous and a lot of people pay a lot of attention to New York, which is, but like we Donn don't make jokes about Denver.

[00:11:45] Chelsey Donn: Yeah, exactly. Like there's other big cities. Like if you live like outside of Atlanta, are people like making fun of where you live? Like, I don't know. It's or I don't know if that works. It it's interesting because it's a state that is so close to two large cities. I think that that's like the stain of it because, oh, like you can't hack it in New York.

[00:12:08] Chelsey Donn: You can't afford New York real estate. You can't, whatever you go to Jersey, like, you know, you, you wanna have a more suburban life, but you don't wanna live like in Philly. Like you live in south Jersey, I don't know,

[00:12:18] Trey Gerrald: But that it's funny, you mentioned the sulfur trash mail off one of the exits, because I do remember cuz I'm from, you know, the east down, down, down east. So I didn't know anything about New Jersey and one of my first exposures was like going off the turnpike or whatever and to Manhattan. And it does smell meanwhile, New Jersey state motto as the garden state.

[00:12:43] Chelsey Donn: for our tomatoes, which are delicious. And they're in season now try, you should get

[00:12:47] Trey Gerrald: Everyone do that. So it listeners, if you have any opinions or thoughts on New Jersey shame or New Jersey hate, please call in and talk about it. I'm gonna own New Jersey. Now. I'm gonna stop lying that I live in New York. Although I did live in New York when we started the podcast. No, I didn't. No, I didn't.

[00:13:04] Trey Gerrald: I already

[00:13:05] Chelsey Donn: but you did live in New York for over a decade.

[00:13:08] Trey Gerrald: doesn't matter. That is all sort of like trying to get clout for something that is

[00:13:12] Chelsey Donn: My mother still says she's from New York. Okay. like, I mean, she is from there.

[00:13:19] Trey Gerrald: that's my Complaint. Hazah New Jersey. All right.

[00:13:23] Chelsey Donn: HAA, indeed. Great. Wow. That got extra heated. Um, that kind of made me like, feel like I wanted to get in the ring and fight. You know what I mean?

[00:13:32] Trey Gerrald: Oh, well, let's lace up our

[00:13:33] Chelsey Donn: wanted to be like New Jersey verse, New York. Let's do it.

[00:13:38] Trey Gerrald: All right. Well, let's go head to head today Chelsey because it is yet again, another versus episode.

[00:13:44] Chelsey Donn: Woohoo. Let's do it.

[00:13:46] VOICEOVER: Says that Kvetch.

[00:13:47] Trey Gerrald: So today, Chelsey and I are going to go head to head as we cover both a One-Star-Zinger and a five star review on the same topic in today's topic of choice is a Yelp elite. We've done a lot of talking about Yelp elites on this podcast, and we're gonna do a deep dive on one specific Yelp elite named Amy C.

[00:14:14] Chelsey Donn: So for this versus episode, Trey selected the five star and I selected the One-Star-Zinger. So to determine who reads first, we gotta flip that quota.

[00:14:24] Trey Gerrald: Here we go.

[00:14:25] Chelsey Donn: Who's guessing you

[00:14:27] Trey Gerrald: Oh, do I guess?

[00:14:28] Chelsey Donn: guess?

[00:14:29] Trey Gerrald: Okay. I'm gonna say tails. It's tails.

[00:14:33] Chelsey Donn: Okay. So we're gonna hear the five star first. All right. Try. What is the topic of choice?

[00:14:38] Trey Gerrald: So today we are both covering reviews from this Yelp elite reviewer, ABC. So at the time of this recording C has 665 reviews, 1,898 photos,

[00:14:57] Chelsey Donn: What

[00:14:58] Trey Gerrald: 180 followers

[00:15:01] Chelsey Donn: that's a lot.

[00:15:02] Trey Gerrald: and 4,032 friends on Yelp.

[00:15:06] Chelsey Donn: Wow.

[00:15:07] Trey Gerrald: C joined Yelp in 2007, they wrote their 500th review in the year 2012. And Amy C has received over 8,000 Yelp compliments and over 20,000 useful, funny or cool votes on their reviews.

[00:15:29] Trey Gerrald: Interesting to note useful was their most at nearly 8,000 votes, but don't let that sway you because we're gonna cover one in five. You'll determine how useful C is. So Amy C's most common rating is three stars. Amy C's Yelp quote on their profile is quote unquote wander last. So with all of that background info, let's go ahead and do it.

[00:15:54] Trey Gerrald: Let's get into this versus battle.

[00:15:56] Chelsey Donn: I'm so ready. Let's do it.

[00:16:00] VOICEOVER: Review That Review.

[00:16:05] Trey Gerrald: All right. So today I have the five star for C, obviously from Yelp and written by C and today I'm going to actually choose ABC's 500th review,

[00:16:20] Chelsey Donn: Wow.

[00:16:20] Trey Gerrald: which was selected by Yelp as the review of the day in 2012. So this review is for it's for the veggie grill in Los Angeles.

[00:16:34] Chelsey Donn: I love veggie grill.

[00:16:35] Trey Gerrald: The one on Wilshire. And this is the review.

[00:16:39] Trey Gerrald: Here we go. There's no subject

[00:16:41] Chelsey Donn: Okay.

[00:16:43] Trey Gerrald: asterisk, 500th asterisk. I saved veggie grill for my milestone review because this place is stellar on all levels. From the super friendly service to the insanely. Delicious, vegetarian fair. You can't go wrong at VG. Trust me. I'm not a vegetarian by any means. And it took a while before my BF could convince me to try this place.

[00:17:14] Trey Gerrald: Fake meat, no meat. Are you kidding me? I try to vegan joint in Santa Monica once, and it was quite tasteless since then. I've distanced myself from all those non meat type places. Finally, I relented. How bad could it be? My first trip was on a weekend during lunch, as we pulled up into the back parking lot, I started getting curious, this place was packed.

[00:17:45] Trey Gerrald: I mean, how bad could it be? If all these people were going, I ordered the Santa Fe crispy chicken with a side of coleslaw. Fried quote, unquote chicken with lettuce, tomato, onion, and avocado. It came with a side of spicy vegan Mayo. The food arrived, and I dug in. Wow. Wow. Wow. Wow.

[00:18:09] Chelsey Donn: Wow.

[00:18:10] Trey Gerrald: Dot, dot, dot. What? How is this possible?

[00:18:14] Trey Gerrald: This shit was amazing. I couldn't even tell it. Wasn't chicken. Tempe. You are now my friend, since this first visit, I've been back too many times to count. How can I resist food that tastes good and is good for you. Other highlights are the grilling chicken, sweetheart fries, coli, mashed potatoes and kale.

[00:18:41] Trey Gerrald: You can't go wrong with the damn kale. I've asked for my sandwiches to be made kale style instead of on the bun, kale lovers. Rejoice, I'll be back again and again, this is definitely a successful restaurant and I'm excited to see how big it will expand.

[00:19:02] Chelsey Donn: year was this written?

[00:19:04] Trey Gerrald: This review was written on April 27th, 2012.

[00:19:09] Chelsey Donn: Okay. It definitely has expanded quite a bit.

[00:19:13] Trey Gerrald: expanded.

[00:19:14] Chelsey Donn: It's definitely expanded. So ABC gets points for that prediction. Right?

[00:19:19] Trey Gerrald: I agree. Yes,

[00:19:20] Chelsey Donn: I thought that this was a good review. I thought that it was well written. The spelling and grammar seemed good. Coherent. I thought it was sort of sweet that they said it was their 500th review.

[00:19:33] Chelsey Donn: Like I know I was annoyed at that for another review, but maybe I'm softening cuz I understand the whole Yelp elite thing. I like that they like told us it was crowded. And also I really like that they did that opposite of a compliment sandwich for a five star review, like a negativity sandwich of like, I didn't like it.

[00:19:54] Chelsey Donn: I wasn't in like I've been to vegan restaurants before. I'm not a fan cuz I thought that was a really interesting perspective for someone that might be looking up, you know, this restaurant. That was like useful and, and helpful. And I liked the entire experience with the boyfriend and they mentioned what they ordered, which I am a fan of doing that

[00:20:17] Trey Gerrald: Keywords.

[00:20:17] Chelsey Donn: keyword.

[00:20:18] Chelsey Donn: Right. The only thing I thought was, was like, iffy, is that good for you? Part of it because veggie girl is sort of known as it's like vegan junk food. It's like vegan, fast food. And so I Donn don't necessarily know that it's good for you. That being said, C did follow up by saying that they wrap, you know, their burgers and kale instead of the bun.

[00:20:42] Chelsey Donn: So it is possible to eat healthy here. So I wasn't sure if I should give a knock for that, you know, because maybe we're misrepresenting veggie girl a little bit, but that's me being nitpicky,

[00:20:55] Trey Gerrald: Interesting point though, cuz I feel that this whole review is really obviously from the point of view of someone who does eat meat. So I do think that it is very valuable. If you find yourself in the same camp, if you feel like, uh, like why would I go to a V vegetarian restaurant if I'm not vegetarian?

[00:21:14] Trey Gerrald: So I, so I think that's very valuable. My question is, is this valuable if you are already vegetarian and you've never heard or been to veggie grill, I mean, it does make me think it's positive to hear that even non-vegetarians

[00:21:31] Chelsey Donn: Yeah, I think it's, yeah, it's positive to hear if I were, if I, I mean, I'm Arian, but you know, if I were vegetarian and I was gonna go out with a friend or something like that, maybe it would be helpful in that regard to be like, okay, like I can recommend this restaurant and like, be like, I know it's vegetarian, but it seems to be a hit amongst non vegetarians as well.

[00:21:53] Chelsey Donn: I'm trying to think about what is missing from Amy C's review, I guess. Like, I do think it was pretty solid if I wanted something else from this review considering, you know, we were dealing with an elite here. Were there photos as well? Cuz

[00:22:08] Trey Gerrald: so there's not a photo, but it does at the very end. I didn't know if I should read this or not. It does say picks dash and then it's like a bit dot Lee.

[00:22:18] Chelsey Donn: so maybe. Oh,

[00:22:20] Trey Gerrald: Maybe this is back in the day before you could post pictures

[00:22:24] Chelsey Donn: Do you wanna copy that link? And can you copy it?

[00:22:27] Trey Gerrald: Yeah. Just clicked it. Let's see if it,

[00:22:28] Chelsey Donn: That would be hilarious if it was like an album of, of C at veggie grill.

[00:22:34] Trey Gerrald: oh, this, okay. So this is, I'm gonna share the screen because this is very bizarre. So this actually leads to Amy C's blog.

[00:22:45] Chelsey Donn: Hmm.

[00:22:47] Trey Gerrald: So there are images here. It looks like very early Instagram where the border

[00:22:52] Chelsey Donn: So is the blog, are they leading us to a blog article about veggie grill?

[00:22:58] Trey Gerrald: Yes. And it was written the same day, but it's a different, it's not copy pasted what they wrote on Yelp.

[00:23:06] Chelsey Donn: Is there like a link there's probably a link in there to their Yelp view. Maybe I, I kind of respect that. That means that C isn't just like a blogger. Who's trying. I mean, she is hustling by putting the link to the blog. At first, I was like, maybe I'm a little turned off, but then, because the link does lead to something more about veggie girl with pictures, I'm kind of okay with it.

[00:23:28] Trey Gerrald: And then on their blog, it links to veggie

[00:23:34] Chelsey Donn: Right. Okay. All right. That's sort of, queenly

[00:23:37] Trey Gerrald: are pretty. I wonder why they didn't put them on Yelp, Yelp.

[00:23:40] Chelsey Donn: maybe like you said, in 2012 or whatever, maybe you couldn't

[00:23:44] Trey Gerrald: Yeah. I don't know.

[00:23:45] Chelsey Donn: you think that they're a little shady that they're trying to like, I mean, but what's wrong with that? Like, if you,

[00:23:50] Trey Gerrald: I'm just curious.

[00:23:52] Chelsey Donn: has to say then, is it bad that that ABC is using it to draw an audience to her blog?

[00:23:59] Trey Gerrald: I think it's very entrepreneurial,

[00:24:01] Chelsey Donn: yeah, I'm okay with it.

[00:24:03] Trey Gerrald: but given the fact that C has like 2000 photos on Yelp, maybe they just didn't upload them at that point. I'm not sure about Yelp in 2012, but spelling a grammar I say is great. It is like, um, indented in really beautiful ways. So it's easy to read. I think it's truthful.

[00:24:21] Trey Gerrald: I, I think the fact that Amy is leading, like you said, with the negative sandwich where it's like, I wasn't sure about this. I've had bad experiences. Meanwhile, I was overwhelmingly blown away and now I go back all the time. Like I believe

[00:24:34] Chelsey Donn: Yeah. I believe that. And there is also something interesting about the fact that Amy is like, I save this for my 500th review or whatever it is because like I wanted to like go out with a bang with a great five star review. I mean, obviously we have a One-Star-Zinger review coming up, but it makes me. highly of ABC because she wanted to reserve that 500th spot for a positive experience, as opposed to being like, Ooh, can't wait to dig my teeth into like something really bad for 500. That's kind of queenly

[00:25:11] Trey Gerrald: Were you entertained here as there? Humor?

[00:25:14] Chelsey Donn: I think I did laugh sometimes.

[00:25:17] Trey Gerrald: Yeah, but it didn't feel genuine to me. I felt like you were just like encouraging me as the reader.

[00:25:22] Chelsey Donn: Maybe I was just laughing at your reading cuz I really did think you did a good job.

[00:25:26] Trey Gerrald: Thank thank you. You know, your first question here was like, what's sort of missing. And to me, I, I think that like I get personality. It is an easy read. I also like, think the impact is like, I'm feeling positive towards veggie grill, but I don't think there are any like zingers necessarily. I appreciate all of the suggestions of food.

[00:25:47] Trey Gerrald: So I, I don't know that I'm missing anything, even though I don't think there are knee slappers is how I'm feeling.

[00:25:52] Chelsey Donn: Right.

[00:25:54] Trey Gerrald: Yeah,

[00:25:55] Chelsey Donn: I Donn, I think I might be ready to crown Amy say

[00:25:58] Trey Gerrald: I think so too.

[00:25:59] Chelsey Donn: for this, for this. Uh, and I'm just gonna keep in mind as I'm crowning that, you know, I'm gonna, if this were a grading curve, I'm gonna grade Amy C a little harder because she's an elite,

[00:26:13] Trey Gerrald: all right. That's.

[00:26:14] Chelsey Donn: you know? Okay.

[00:26:16] Trey Gerrald: All right. So Chelsey and I each have our own set of zero to five crown cards in an effort to be fair and not influence one another. We will simultaneously reveal our ratings.

[00:26:28] VOICEOVER: The Queens are Tabulating.

[00:26:35] Trey Gerrald: Oh my gosh.

[00:26:36] Chelsey Donn: my God, the Queens are unanimous four and a half crowns, four and a half crowns. So I went with four and a half crowns, cuz I feel like Amy C is a Yelp elite. I really needed to be a knee slapper. You know like I'm hysterical. Like it has like, I like a real, real visceral punch for me to give C a Review Queen here.

[00:26:58] Chelsey Donn: But I will say very solid review ticked all the marks. I was trying to be hard on C for saying, did she miss something? But she really didn't. She, she hit everything. We would want, her spelling was great. There was value. There, there was information there felt truthful. It felt common. And there was an, there was an impact.

[00:27:21] Chelsey Donn: So I think ABC really, she did great on everything, but humor, even though there was some humor there, but four and a half. What about you?

[00:27:31] Trey Gerrald: so similar reasonings, but a different reason, different topic here. I just said four and a half, because I think it's such a strong, solid, amazing review. Obviously Yelp made it the review of the day. The only reason I took half of a crown away. I I'm very curious about why they didn't post the pictures that they took and they linked to their own blog.

[00:27:56] Trey Gerrald: I, I don't, I'm not making a judgment call and if I think that's entrepreneurial or if I think that's shady or whatever, and I'm not sure I Googled, and I don't see a result. I Donn Donn don't know when images were added as a feature to Yelp, but I know that I had a digital camera in 2012. So, and obviously ABC did because they posted images along with this narrative on their blog.

[00:28:18] Trey Gerrald: So I'm, I took half off, cuz I don't know why you didn't include it on Yelp. Cuz the images look beautiful. They make me feel a little hungry and that's the only really thing That's keeping me from making Amy C a Review Queen. Cuz I want the evidence since you went out of your way to create it. So why did you not include it?

[00:28:35] Trey Gerrald: So that's why I did four and a half

[00:28:37] Chelsey Donn: So if me C had put the link there and included the photos, would that have satiated your desire?

[00:28:46] Trey Gerrald: Yes, honestly. Yeah.

[00:28:49] Chelsey Donn: All right. Fair enough. Great review Trey.

[00:28:52] Trey Gerrald: Why? Thank you. I love veggie grow.

[00:28:56] Chelsey Donn: I do too. I really am a big fan of veggie girl. I like the, like you guys remember back in the day when McDonald used to have those like snack wraps. So they have like their version of the snack wraps and that's usually what I get. Cause they're so good. Love a snack wrap.

[00:29:12] Trey Gerrald: all right. Well, let's take a quick break.

[00:29:15] Chelsey Donn: let take a snack

[00:29:16] Trey Gerrald: let's take a snack break and get some snack wraps. We're gonna order veggie grill on Uber, except we don't have them in New Jersey.

[00:29:24] Chelsey Donn: I'll send some to you.

[00:29:25] Trey Gerrald: And in the meantime, when we come back after this break, That's nothing to do with meantime. So when we come back after being satiated with our snack wraps, we're gonna hear an entirely different side of the C Yelp elite version of the story of life, OFC

[00:29:42] Chelsey Donn: Yeah. Do you know Amy C do you think, you know, Amy C do you guys think, you know, Amy C

[00:29:47] Trey Gerrald: well, I know this one starts coming, so I'm a little anxious,

[00:29:50] Chelsey Donn: All right.

[00:29:51] Trey Gerrald: see. All right, we'll be right

[00:29:53] Chelsey Donn: and hide.

[00:29:58] VOICEOVER: Hold your crown. We'll be right back.

[00:30:26] Chelsey Donn: Oh my God.

[00:30:28] Trey Gerrald: It's game time. ChelseyBD and on honor of our new found games, I've created yet another game that you didn't know about, and we're gonna play a fun game that I created called.

[00:30:42] Chelsey Donn: Oh my God.

[00:30:43] Trey Gerrald: Is it an elite or is it a PE,

[00:30:48] Chelsey Donn: Isn't an elite

[00:30:49] Trey Gerrald: review or a PE, which

[00:30:51] Chelsey Donn: Ooh. I love this.

[00:30:53] Trey Gerrald: you're gonna have to tell me if this is an elite reviewer or if this is

[00:30:57] Chelsey Donn: A ER, if this is a ER,

[00:31:00] Trey Gerrald: a puer,

[00:31:01] Chelsey Donn: Ooh,

[00:31:02] Trey Gerrald: to, um, rhyme review

[00:31:06] Chelsey Donn: I'm gonna do pier. I like, I mean, I like reviewer or pier

[00:31:10] Trey Gerrald: review or PE you,

[00:31:12] Chelsey Donn: review or PE. Okay. Yay. We all get it. Does everybody playing along at home?

[00:31:18] Trey Gerrald: I literally did write this as elite or PE and that's not rhyming. That's not the game that we've set up. Okay. All right. So obviously listeners are gonna play along where I'm gonna read something and then you're gonna hear three beeps. And at the end of the third beep you have to say reviewer or ER, So there's gonna be multiple categories here.

[00:31:42] Trey Gerrald: What I did is I searched through Yelp, both elite reviewers and non elite reviewers, and I looked at their profile. So this is all information gathered from the profile. And you're gonna tell me based on those things, if it's a reviewer, that's an elite, or if it's a ER,

[00:31:59] Chelsey Donn: so is this like from their bio? Like you're telling me.

[00:32:02] Trey Gerrald: it's all sorts of things you're gonna you're I think it will become self-explanatory.

[00:32:07] Chelsey Donn: All right. I'm ready?

[00:32:08] Trey Gerrald: Okay, here we go. So Chelsey it's time for us to play. Is it an elite reviewer? Who is it? A P all right, here we go. First one, Scotty w has 61, 5 star reviews and 90 useful votes. Is Scotty w a elite reviewer or a P viewer. That's correct.

[00:32:49] Chelsey Donn: Yay. Yay.

[00:32:50] Trey Gerrald: Good job. So here's another one you ready?

[00:32:52] Chelsey Donn: Yes.

[00:32:53] Trey Gerrald: This reviewer is Emily G there. Yelp quote is always in the mood for eating food and they have 79, 3 star reviews. Is Emily G an elite reviewer or a PE viewer?

[00:33:11] Chelsey Donn: Ooh, reviewer,

[00:33:19] Trey Gerrald: Wait, elite

[00:33:20] Chelsey Donn: like elite reviewer.

[00:33:21] Trey Gerrald: oh, yes, that's correct.

[00:33:25] Chelsey Donn: I'll say, I bet you that I bet you, they have a lot of photos, cuz that's not that many reviews for an elite reviewer, but if they have photos, then they can get to an elite reviewer status quicker. And because of their little quote line, I thought this is someone that probably takes a lot of photos of their food.

[00:33:44] Trey Gerrald: But that's just 79, 3 star reviews. They have like 800 million other star reviews.

[00:33:51] Chelsey Donn: okay. Good to know. Okay.

[00:33:54] Trey Gerrald: All right. Here's another one. Justina w Justine W's profile quote is dessert. First eating my heart out wherever good food takes me. And they have 23 funny votes. Is Justin a w a reviewer or a ER?

[00:34:20] Chelsey Donn: Elite review.

[00:34:22] Trey Gerrald: That's right.

[00:34:24] Chelsey Donn: Oh, my God, like three for three,

[00:34:27] Trey Gerrald: You are.

[00:34:28] Chelsey Donn: Okay.

[00:34:29] Trey Gerrald: Okay, this one is really funny. This is the person's name, less like French, like LS less, or I guess that's Le

[00:34:39] Chelsey Donn: Yeah,

[00:34:41] Trey Gerrald: the hetero homo as in header dash O dash docs, comma ho sapiens end. that's their name? Less the hetero homo. As in hetero docs, homo sapien M has 52 star reviews and 580.

[00:35:05] Trey Gerrald: Cool votes. ChelseyBD

[00:35:06] Chelsey Donn: Oh.

[00:35:07] Trey Gerrald: is less the hetero homo as in hetero docs, homo sapiens, M a reviewer or.

[00:35:15] Chelsey Donn: Oh. This is very interesting because I wanna say they're a reviewer because they have so many cool votes. And how could you have so many cool votes unless you're writing so many reviews, but I can't tell if you're trying to trick me or not. Okay. I'm gonna say, or

[00:35:36] Trey Gerrald: correct. Oh my God. You're really doing good at this.

[00:35:42] Chelsey Donn: God, I'm so proud of myself. I spend so much time on Yelp. You guys so much time.

[00:35:47] Trey Gerrald: Okay. Here's another one. Danielle w Danielle w has seven, four star reviews and four cool votes is Daniel w and elite reviewer or.

[00:36:02] Chelsey Donn: Oh my again, I feel like I'm trying to be tricked. So I'm gonna say elite reviewer.

[00:36:14] Trey Gerrald: That's

[00:36:14] Chelsey Donn: Woo.

[00:36:15] Trey Gerrald: Chelsey. You've literally gotten every single one

[00:36:17] Chelsey Donn: I'm so proud. I Donn don't think this has ever

[00:36:20] Trey Gerrald: Evelyn F has three One-Star-Zinger reviews and 56 funny votes.

[00:36:27] Chelsey Donn: happened.

[00:36:28] Trey Gerrald: Is Evelyn F an elite reviewer or a ER?

[00:36:33] Chelsey Donn: Ooh, elite reviewer.

[00:36:40] Trey Gerrald: Yes. Oh my God. okay.

[00:36:49] Chelsey Donn: I really feel like I've studied for the SATs. Just like the amount of times I've read Yelp reviews.

[00:36:54] Trey Gerrald: Okay. Here's another one.

[00:36:56] Chelsey Donn: Okay.

[00:36:57] Trey Gerrald: Tory H their profile quote is good food. Good people, good times. And they have 39 useful votes. Chelsey is Tori H an elite reviewer or a ER

[00:37:15] Chelsey Donn: I think a PE or

[00:37:18] Trey Gerrald: you're right. Oh my God. Oh my God. Uh, I have four more, but we have to do them all because I don't know what's happening to you. This is we're like we've spent too much time as like partners. Okay. Here's another one so far. You've gotten every single one, right? Okay. This is YNY H YNY H has 13, three star reviews and 36 funny votes.

[00:37:49] Trey Gerrald: Chelsey is YNY H and elite reviewer, or a PE viewer.

[00:37:55] Chelsey Donn: oh God. Elite reviewer.

[00:38:01] Trey Gerrald: Yes,

[00:38:02] Chelsey Donn: Oh,

[00:38:05] Trey Gerrald: what's happening. Okay, this is, um, Meki Y Meki Y has zero three star reviews, but has three cool votes is Meki Y an elite reviewer or a ER?

[00:38:26] Chelsey Donn: oh Trey. You're really trying to lead me one way. And I Donn know if you're trying to trick me or if you've tricked me into thinking, you're trying to trick me elite reviewer,

[00:38:40] Trey Gerrald: No,

[00:38:41] Chelsey Donn: you were trying to trick me into tricking myself.

[00:38:45] Trey Gerrald: that's one wrong.

[00:38:46] Chelsey Donn: Oh, I almost said

[00:38:47] Trey Gerrald: doing so well. Okay. We have two more. Here we go.

[00:38:51] Chelsey Donn: Okay. Well that was such an obvious PE or I thought must be a trick. Okay. I should've

[00:38:57] Trey Gerrald: Okay. Here we go. Van end, quote, w. Yelp profile quote is I calls it as I seize it and they have 39 funny votes. Is van honest a w an elite reviewer or a ER? Yes.

[00:39:26] Chelsey Donn: Ooh, God, thank God. I'm back.

[00:39:28] Trey Gerrald: Here's the final one?

[00:39:30] Chelsey Donn: Okay.

[00:39:31] Trey Gerrald: Stephanie U Stephanie U's Yelp profile quote is I try to never eat the same thing twice. Exclamation mark and Stephanie U has 48. Cool votes Chelsey. Donn is Stephanie U an elite reviewer or a PE or

[00:39:55] Chelsey Donn: I think they're an elite reviewer.

[00:39:58] Trey Gerrald: so this was the trick question, but I think you're gonna get the point. Yes. Because Stephanie, you was

[00:40:06] Chelsey Donn: Okay. And then they took him away, took it

[00:40:08] Trey Gerrald: but is no longer an elite reviewer. So diva, you got 10

[00:40:14] Chelsey Donn: Out of 11,

[00:40:15] Trey Gerrald: of 11

[00:40:16] Chelsey Donn: I'm pretty proud of that.

[00:40:18] Trey Gerrald: Chelsey. That was remarkable.

[00:40:20] Chelsey Donn: I should have gone with my gut on the other one, but it's okay. It's okay. Thank you.

[00:40:24] Trey Gerrald: That was remarkable.

[00:40:26] Chelsey Donn: If you were listening, how did you do, did you do as well as I did? Do you spend as much time on Yelp as I do? I doubt it. I mean, not that you did well, but that you spend as much time as I did.

[00:40:36] Chelsey Donn: That was fun. Trey. I lo Trey has been creating these games behind my back. You guys, I had no idea this was coming just to make that clear

[00:40:45] Trey Gerrald: That's right. And you really excelled.

[00:40:48] Chelsey Donn: what a great game. I love it. Thanks Trey.

[00:40:51] Trey Gerrald: Good job diva.

[00:40:52] Chelsey Donn: And now we're gonna find out if we really know me C.

[00:40:55] VOICEOVER: That Review.

[00:41:01] Trey Gerrald: All right. We are back from that game break where Chelsey excelled. And now it's your turn diva.

[00:41:08] Chelsey Donn: Yeah, it's my turn. And now we're gonna see, is this the same C that we saw earlier? Or is this a different C

[00:41:16] Trey Gerrald: Hmm.

[00:41:17] Chelsey Donn: I'll let you be the judge. This is ABC's One-Star-Zinger review of pep boys.

[00:41:25] Trey Gerrald: Oh,

[00:41:26] Chelsey Donn: Yeah. Is Pepboys the ones that, that has like the Larry moan curly kind

[00:41:30] Trey Gerrald: I think so.

[00:41:31] Chelsey Donn: Okay. Okay. I do love that branding.

[00:41:33] Chelsey Donn: Anyway. I don't know any history about Pepboys, but this is Amy C's One-Star-Zinger you of pep boys. Here we go. Fuck these lying assholes. I had my breaks done here in July and noticed some weird clanking sound. Whenever I was driving. Well, I took it back after a few weeks, since the sound wouldn't go away, they told me it was the suspension.

[00:41:59] Chelsey Donn: It would be $300 to fix. I decided to wait a week later, I went back there and said the noise was getting worse. They looked at it and said that I needed to replace the struts and axles in the front costs would be around $500

[00:42:18] Trey Gerrald: Oh,

[00:42:20] Chelsey Donn: WTF. So the price went up $200 in a week. Wow. Business must be booming. Anyway, I decided not to do the service here, took it to a different auto place today recommended by a friend.

[00:42:38] Chelsey Donn: They told me that the clanking noise was from the brake pads not being installed properly and it was hanging off. Geez WTF. So now I have to get new brake pads to fix the problem. Explain to me why I paid $200 for new brake pads and rotors. If the shit ain't gonna be done, right, I could have fucking died. These jerk offs are a bunch of losers who don't give a shit on anything, but ripping people off, never coming back here and highly not recommended. Thanks.

[00:43:28] Trey Gerrald: Oh brother. I think screaming. I'm assuming this was an all caps. I could have died.

[00:43:35] Chelsey Donn: Yes,

[00:43:38] Trey Gerrald: I mean, that is like that's winning a One-Star-Zinger review.

[00:43:41] Chelsey Donn: It wasn't at all caps. It was, I could, I could have fucking died with two exclamation points,

[00:43:47] Trey Gerrald: Oh,

[00:43:48] Chelsey Donn: but still

[00:43:49] Trey Gerrald: wow. This was, um, this is reminding me of the, um, what was the explicit review? The

[00:43:54] Chelsey Donn: yeah.

[00:43:55] Trey Gerrald: very cussy cussy

[00:43:57] Chelsey Donn: I know Amy C I thought I knew you

[00:44:00] Trey Gerrald: oh, we also didn't even mention this, but we did one of ABC's reviews on an after show, which is how we got to here. So if you aren't a member of the Patreon, you, you like

[00:44:10] Chelsey Donn: and you want a little more C in your

[00:44:13] Trey Gerrald: That's how we got to this idea, cuz we thought ABC was so entertaining. Okay. First of all, I am very confused.

[00:44:20] Trey Gerrald: I am someone that could be swindled when it comes to a car situation. So I Donn don't know what a suspension means. I don't know what struts or axles are.

[00:44:30] Chelsey Donn: Mm-hmm

[00:44:30] Trey Gerrald: So to me, I'm sort of like, wait, what, I, I can assume what a break pad is, but it's interesting to me, like C is pointing out that all of these different locations are pointing out different errors.

[00:44:42] Trey Gerrald: So like who's right. Which is very stressful. I just wanna zoom out a little bit because how do we know that pep boys is the one that's lying, maybe the other place that was recommended by a friend or whatever is the one that's lying. Like I recognize C's they went back and that it was different the second time.

[00:45:00] Trey Gerrald: So that's very, like, I'm just, I don't know what's going on. So I Donn don't know if C is correct or not, but I get that C is very angry and very upset.

[00:45:11] Chelsey Donn: I mean the key takeaway here for me and, and it's easy to sort of like miss, cuz we, you know, we start with the fuck, these lying assholes and then we really get crazy. But the idea is we went to pep boys and we had our breaks done.

[00:45:28] Trey Gerrald: All

[00:45:29] Chelsey Donn: then. We notice some weird clanking sound and then we're coming back and they're blaming it on other

[00:45:35] Trey Gerrald: something else

[00:45:36] Chelsey Donn: And then when we go to another, that costs money. And then when we go somewhere else, they're like, oh, it's the breaks that are messed up. And the brake pad wasn't put on. Right. So that's why I think ABC is so mad because like this imminent danger that C was put in was as a result of paid work to pep boys.

[00:45:57] Chelsey Donn: And not only did, when she went back and said, something's wrong, not only did they not say, oh, I think something went wrong when we were doing the breaks or like owned up to it and just fixed it. But they were trying to blame other things for the rattling noise. And I would imagine I could be wrong, but I would imagine that ABC probably had the next person, like fix the brakes or do whatever.

[00:46:20] Chelsey Donn: And then the car was probably fine.

[00:46:23] Trey Gerrald: I mean, now that

[00:46:24] Chelsey Donn: a leap.

[00:46:25] Trey Gerrald: but now that you're pointing all that out, I did miss that detail at the beginning because I just got so lost in the swirl of like, what's going on.

[00:46:32] Chelsey Donn: Right. Like I had my breaks done here in July is like the key point,

[00:46:37] Trey Gerrald: Well, is that true? Do we think that that's truthful or is that shady? I think it's probably truthful. That would be quite a crazy lie.

[00:46:44] Chelsey Donn: Yeah. I think it would be a totally crazy lie. I don't. I mean,

[00:46:47] Trey Gerrald: the idea, it isn't now this is a very interesting point because if you took your car to this pep boys and they replaced the brakes, then you started to notice this noise. They, you go and they tell you it's something else. Then you come back, they tell you it's something different, that's more money.

[00:47:00] Trey Gerrald: And then you go to a different place altogether and they tell you that the brake pads are, were installed incorrectly. That's outrageous.

[00:47:07] Chelsey Donn: right. Yes.

[00:47:09] Trey Gerrald: Can you actually get into a car rack if there's something up with your brake pads,

[00:47:12] Chelsey Donn: you kidding? Like, yeah. You can get into a car wreck if there's anything wrong with your brakes. Cuz if you can't like break.

[00:47:19] Trey Gerrald: Well, is that what a brake pad does? I don't know,

[00:47:22] Chelsey Donn: Yeah. I think that's like part of, yes. It's part of.

[00:47:25] Trey Gerrald: on a bicycle, like the little like P

[00:47:28] Chelsey Donn: It it's part of like the mechanism that makes, that keeps your break from like, like, you know, when you're driving your car and like you go to break and your car goes like, like you ever have that, like you hear an older car or something and it's like

[00:47:42] Trey Gerrald: brake pad.

[00:47:42] Chelsey Donn: a, that's a like needs a new break pad.

[00:47:46] Trey Gerrald: Do you think that's common practice for like these types of places to like install something faulty so that you'll have to come back? Cause C is saying the new place they went told them the brake pads were installed incorrect.

[00:47:58] Chelsey Donn: Oh, do you think that they're like also like

[00:48:03] Trey Gerrald: Well, no, my question is, did pep boys install it incorrectly to begin with knowing it's gonna eventually rattle, which then you'll come back, they can fix the brake pads without you knowing,

[00:48:12] Chelsey Donn: oh,

[00:48:13] Trey Gerrald: tell you it's the suspension and charge you $500.

[00:48:15] Chelsey Donn: well that would be very shady if that were the case.

[00:48:19] Trey Gerrald: What were you get? What were you getting from this? That it was installed incorrectly and then they just,

[00:48:25] Chelsey Donn: Yeah, it was installed incorrectly and that they didn't wanna like own up to the fact that they had made a mistake. So instead of just like owning up to what was, what the mistake was, they were like, oh, there's something else that's wrong with your car,

[00:48:38] Trey Gerrald: Well, that is a really good point. What if, what if it was innocent and then you've come back and they look and they're like, oh, who, this is not installed. Correct. Do you tell the customer that something

[00:48:49] Chelsey Donn: Yeah. You just say like, you don't say there's something dangerous. Like if, if that happened to me, I feel like, and I was like working in the back as like, oh, just tell Amy we're gonna fix, like, we're gonna take another. Yeah. Like we're gonna take another look at the breaks, make sure that everything is tightened properly.

[00:49:05] Chelsey Donn: Like maybe one of the screws got loose. Yeah. Like some, like make, you know, you can say things to not make it sound like we're an idiot and we did it wrong. Like you can explain it a way in a way. That's like, oh, that shouldn't be that way. Let me look into that for you. Oh, here you go. All better now. Like, you know what I mean?

[00:49:23] Trey Gerrald: Or the other extreme where you say it's something completely different and charge them $500. Yeah. I mean, I believe C in this and I, I think, I believe them separate from hearing a five star already from C I, the anger did distract me from the details. So that is interesting. But I also understand being exceedingly angry about this circumstance.

[00:49:45] Trey Gerrald: Like, are you kidding me? I brought this here. Cuz you're the professional.

[00:49:49] Chelsey Donn: right.

[00:49:50] Trey Gerrald: Do we think this is common?

[00:49:51] Chelsey Donn: Hmm.

[00:49:53] Trey Gerrald: I would imagine break pads are common.

[00:49:55] Chelsey Donn: Brake pads are definitely common. I don't know if this scenario is common. I think it's really hard to trust people that are working on your cars. And I will say that this would be impactful for me. Like if I read something like this

[00:50:08] Trey Gerrald: yeah.

[00:50:08] Chelsey Donn: I had an idea like this place. Might be shady.

[00:50:12] Chelsey Donn: I think I wouldn't go. Or if I was gonna go, I would definitely like have to bring someone with me that knew a lot about cars, because it would be very easy for them to tell me anything. In fact, something like this happened to me once, not at a pep boys, but like at a just tires or something. And like, I needed to get a new tire cuz the tread was low.

[00:50:31] Chelsey Donn: And then, you know, they're like, you also need a realignment. You also needed this. You also, and, and like, I just paid for it, you know, because like, I don't know any better and they're telling you it's like dangerous. So you're gonna say, yeah. So I do think reading reviews for these kind of places is super important because trustworthiness, when it comes to issues with cars, as you know, cuz you've, you know, been burned yourself is super important.

[00:50:56] Chelsey Donn: So I think it's valuable to know like if there was something shady going on at this location, okay. Maybe I'm not gonna go there. And I think ABC is gonna impact a lot of people to not go to Pepboys.

[00:51:09] Trey Gerrald: I think that's the impact for me too, is like something shady was occurring, whether it was malicious or not at the beginning, but, and then you add on the fact that you were told something was the cause of the issue differently, Twight two different

[00:51:22] Chelsey Donn: Two different

[00:51:23] Trey Gerrald: visits, and then you go to a whole other location and they tell you it's something

[00:51:27] Chelsey Donn: It's the same issue that you kind of started with? Yeah. Yeah.

[00:51:32] Trey Gerrald: makes me feel like I am not gonna go here. I mean, I do think the humor in this was like calling these mechanics jerk off losers. I just think it's like so random, like.

[00:51:43] Chelsey Donn: it was provocative. I'll give Amy C that there was, it was

[00:51:47] Trey Gerrald: Amy is like stomping their foot in the sand, wanting attention, waving a gun at, in, at a gas station. Like

[00:51:55] Chelsey Donn: again, like you said, on the other one where the other of you where everything was sort of like divided up really nicely. Like, we definitely had some, all caps moments, but like it was mixed in throughout. It looks nice. And because C I mean really divided us into paragraphs and areas and kind of moving onto the next part.

[00:52:17] Chelsey Donn: It doesn't look like a crazy person rant.

[00:52:21] Trey Gerrald: interesting. Oh, that's very interesting.

[00:52:23] Chelsey Donn: And the first sentence, the expletive sentence is like in all caps at the top exclamation point. And then there's like a two space after that. And then we get into the review. So it's very provocative the way it looks

[00:52:36] Trey Gerrald: and it's spelled Al right? The curse words.

[00:52:39] Chelsey Donn: totally spelled out in the flash, like not hiding it,

[00:52:43] Trey Gerrald: Yeah.

[00:52:43] Chelsey Donn: the only time we're hiding it is, you know, the WTF, but.

[00:52:48] Trey Gerrald: That's a colloquialism,

[00:52:49] Chelsey Donn: Yeah. And I Donn, I think maybe even though this review, I think will be a turnoff for some people. Cause I, I would imagine some people don't wanna have to read curse words. Maybe when they're reading reviews, there's something almost nice about the Braze Inness

[00:53:07] Trey Gerrald: full disclosure. Yeah, I have

[00:53:10] Chelsey Donn: starting at the top. So it's like, if you don't wanna read a review where there's cursing well, it's in bold and it is at the top of the review. So just skip it,

[00:53:20] Trey Gerrald: but that, but with that, that is a thought of mine. Like I do think there is unique, valuable information in this review. And I wonder if you would lose that if you don't want to see the cussing, but I'm like, it's also, like, I Donn know. I don't know if that's a

[00:53:35] Chelsey Donn: I, I was gonna say, I also don't know, like, is it a, do you not like it? If you're reading a review and there's cursing in it, like, does it, is it a turn off for you? Would you not wanna read it? I don't know that. I don't know that that's a majority thing.

[00:53:49] Trey Gerrald: right. I feel like we're in a culture now where like cussing isn't as big of a deal as it was like in the fifties. Also, I don't think we have to be protective of children because I don't think like a 12 year old is gonna be looking up pep boy reviews and then like, see a curse word.

[00:54:03] Trey Gerrald: And then like their like fragile sense of reality is broken. You know what I mean? Like this is like, like, I think we're all adults. If we're looking at this pep voice review, I Donn know that's my prerogative, but

[00:54:14] Chelsey Donn: We didn't do a compliment sandwich, which I usually like,

[00:54:18] Trey Gerrald: no, Amy couldn't be done with that. She was, Amy was too mad. Amy could have effing died.

[00:54:24] Chelsey Donn: Could have having died. I mean, it is scary. Anything to do with your brakes and your car is, is really no laughing matter. Like, yeah. That's a bad mess up.

[00:54:34] Trey Gerrald: I think I can crown this one. How do you feel?

[00:54:37] Chelsey Donn: I think I can crowd it as well.

[00:54:39] Trey Gerrald: All right, let's do it.

[00:54:40] VOICEOVER: The Queens are Tabulating

[00:54:46] VOICEOVER: to, to school.

[00:54:48] Chelsey Donn: Oh, we're the same again? Four and a half, four and a half. Yeah. I really feel like Amy sees a four and a half. Let us know why you said four and a half Trey,

[00:54:56] Trey Gerrald: I just took half off because I am not sure about the cussing. I don't know where it like falls in the world. It doesn't offend me.

[00:55:04] Chelsey Donn: right.

[00:55:05] Trey Gerrald: I feel like if. Like to be fully a Queen, you would just choose to not use it or like to use like asterisks or some

[00:55:15] Chelsey Donn: find a funnier.

[00:55:17] Trey Gerrald: Right? Some other like attack towards how awful this experience was.

[00:55:23] Trey Gerrald: And also because of the whole conversation about like missing the detail of the timeline and the story. Um, but I think the ultimate payoff here is I have a large impact. I, I think that this pep boy's location may deal in shady dealings. And that makes me feel like, well, I'm not even gonna waste my energy.

[00:55:41] Chelsey Donn: correct.

[00:55:42] Trey Gerrald: So four and a half for me. What about you?

[00:55:44] Chelsey Donn: Completely on the same page. I just think we could have used a different tactic. We could have used our nogging a little more. I think I've learned that Amy, C's pretty smart and pretty clever. And I think we didn't have to go with the cursing, but again, wasn't that offended myself. That's why I went with four and a half.

[00:56:01] Chelsey Donn: I thought it was a, again, another stellar review from C. And I'm gonna go ahead and say that C deserves this elite status. What about you?

[00:56:12] Trey Gerrald: Yeah, I think, well, I think what I'm seeing from both of the stories here is that Amy is willing to be challenged.

[00:56:20] Chelsey Donn: Yeah.

[00:56:21] Trey Gerrald: C was willing to go to a vegetarian place, even though they eat meat and have had bad experiences in the past. And then be one over one over in such a way that they would return many times and save a five star for a milestone review.

[00:56:34] Trey Gerrald: And similarly, I think ABC with the negative review is just so incensed in this one specific circumstance because they could have died. I mean, hello.

[00:56:45] Chelsey Donn: Really the review could have started there, but great job

[00:56:50] Trey Gerrald: Good job,

[00:56:51] Chelsey Donn: very good about this. What a firecracker. Um, you must be in LA. If you are, let's go. Let's get a drink. I'm gonna take your recommendation though. I'm just telling you wherever you wanna go. That's where I wanna go.

[00:57:05] Trey Gerrald: good job

[00:57:06] Chelsey Donn: Good job. ABC. I write my Queen. We have reached the most Regal portion of our show. Who are you inducting for?

[00:57:20] VOICEOVER: My Royal line.

[00:57:21] Trey Gerrald: All right. Today I have this really sweet story that I found online about the Owasso library. So this was a news article

[00:57:32] Chelsey Donn: Do we wanna spell that?

[00:57:34] Trey Gerrald: O Owasso O w a S S O

[00:57:39] Chelsey Donn: Okay. So yeah.

[00:57:41] Trey Gerrald: Awaso it's an Oklahoma.

[00:57:44] Chelsey Donn: Okay.

[00:57:44] Trey Gerrald: So this was a Facebook post on the Oso library back in may. The post says thank you to whoever returned this copy of the book, Annie, Annie, to us. Have you ever heard of the book, Annie, Annie by Molly Cohen?

[00:58:02] Chelsey Donn: No.

[00:58:03] Trey Gerrald: me either. Okay. According to the inside pocket, this book was due back to the central library on September 8th, 1976, only 46 years overdue laughy emoji, FA emoji face. So the story here is that the Facebook post went viral. And so a bunch of people were like, what was the late fee?

[00:58:27] Trey Gerrald: What was the late fee? So they had to reply. And finally say for those of you who were worried about late fees, the book was checked out before computer systems. So there's no way for us to tell who had checked it out, plus the library no longer charges, overdue fines. So no worries either way. Isn't that crazy?

[00:58:49] Chelsey Donn: That's nice. But wait, so, so the book was rent borrowed from a different library and returned to this one,

[00:58:57] Trey Gerrald: yeah, I'm unsure about that. Cuz they tag central library.

[00:59:02] Chelsey Donn: right? And now they're in possession of central library's book,

[00:59:06] Trey Gerrald: Right? Wait. So they returned it to the wrong place, I guess. So did this wait, so did the, did the Owasso library return it to central library?

[00:59:16] Chelsey Donn: That's what I'm wondering,

[00:59:18] Trey Gerrald: Oh, well now this Royal Highness doesn't make any sense. I was wanting to induct the Owasso library for being like in

[00:59:25] Chelsey Donn: well, I still think that we should induct the Awasa library for having good humor for getting rid of late fees on library books. Like I think that's pretty huge,

[00:59:36] Trey Gerrald: I agree.

[00:59:37] Chelsey Donn: right. So I think Awaso library deserves an induction and also like, what are they, it's not their fault that the book got delivered to them.

[00:59:44] Chelsey Donn: They're just like being cheeky and fun about it.

[00:59:47] Trey Gerrald: And I do think since they tagged central library,

[00:59:50] Chelsey Donn: They're doing their due

[00:59:51] Trey Gerrald: right? They're not like hiding this from them. So for that reason today, I am inducting the Owasso library for putting out some positive, funny lighthearted energy into this world, which is always very well needed. So for that reason, Owasso library, you are my Royal Highness.

[01:00:10] Chelsey Donn: Love it.

[01:00:11] Trey Gerrald: There's also a little tidbit here. I want to include that. Although 47 years is a long time. Okay, wait a second. Okay. The tweet says only 46 years overdue, but then the article says 45 years. And now this fun fact says 47 years. Okay. Regardless

[01:00:29] Chelsey Donn: Right. Maybe it's just a time period thing. Like

[01:00:32] Trey Gerrald: that is not a record for overdue

[01:00:35] Chelsey Donn: oh, oh,

[01:00:36] Trey Gerrald: George Washington, former president of the United States borrowed a book from the New York society library and didn't return it at all. In fact, it was not until 2010 that the book got returned after the head librarian of the library, joked that it would be really nice to get the book back a month later, George Washington's estate returned the book intact and it was only 221 years overdue.

[01:01:07] Chelsey Donn: Oh, God stop. That's true. That sounds like one of those, like, you know, how Snapp facts are like sometimes they're facts and sometimes they're not, is this a Snapp fact?

[01:01:20] Trey Gerrald: Have you ever had an overdue library book?

[01:01:23] Chelsey Donn: Oh my God. When I was a kid, I'm sure. But like, we used to get in trouble if we had to pay and we would have to take it out of our own, you know, allowance or whatever,

[01:01:34] Trey Gerrald: What do you think about they're no longer being overdue fines.

[01:01:38] Chelsey Donn: I think that's great. You know, where I was like, you know, where I was really problematic as a.

[01:01:44] Trey Gerrald: The

[01:01:44] Chelsey Donn: Blockbuster blockbuster. I, I racked up hundreds in late fees. My dad would be so mad cuz we would go, we would, you know, we would go to rent a new movie or something and they'd be like, and you also owe like $5,000 for Dunston checks in

[01:02:05] Trey Gerrald: right? Exactly.

[01:02:07] Chelsey Donn: like what?

[01:02:09] Trey Gerrald: Well,

[01:02:10] Chelsey Donn: my

[01:02:11] Trey Gerrald: in the meantime, if anyone has any overdue library, books just return them. It's

[01:02:15] Chelsey Donn: Just return them. There's no shame.

[01:02:16] Trey Gerrald: Yeah. All right, Queen, we did it. That is another round on the library. C Yelp elite. No photos included except on my blog. Ouch. My break pad is broken. Are you in RQ? Ferris wheel of love life laughter and happiness.

[01:02:31] Chelsey Donn: That was a mouthful. And thank you C for, you know, allowing us to use you as our subject today. Thank you everybody for listening. Thank you for joining us. If you like what you heard, please tell a friend.

[01:02:44] Trey Gerrald: If you didn't like what you heard, tell an enemy. If you have zero friends and zero enemies, but you'd like the chance to be featured on our show. Then please leave us a review on apple podcasts, Spotify or pot Chas.

[01:02:58] Chelsey Donn: If you'd like to support the production of the show, visit Review That Review dot com slash donate or even a $1 tip is much appreciated

[01:03:07] Trey Gerrald: Go ahead and join our mailing list at Review That Review dot com. So you can stay up to date with all of the goings on here in the Queen, Dom

[01:03:14] Chelsey Donn: and hit up our voice mailbox. 1 8 50 review zero. You can follow us on all the socials at the review Queens. I'm at ChelseyBD.

[01:03:24] Trey Gerrald: and I am at Trey Gerrald now on today's after show pod ChelseyBD and I are gonna be rating and reviewing a One-Star-Zinger influencer review for begging dog treats with bacon and cheese flavor.

[01:03:44] Chelsey Donn: Okay.

[01:03:46] Trey Gerrald: So to find out what made Chelsey say.

[01:03:48] Chelsey Donn: We could basically be the flow, the progressive girls of Yelp, and to find out what made Trey say,

[01:03:56] Trey Gerrald: Oh, TRAs. Ha that's better. Ha

[01:04:00] Chelsey Donn: then join our Patreon page at Patreon dot com slash Review That Review to hear our weekly members only after show companion podcast.

[01:04:12] Trey Gerrald: oh wait. Don't forget.

[01:04:14] Chelsey Donn: Ignore the haters. You're a Queen,

[01:04:17] Trey Gerrald: non-specific Queen.

[01:04:20] Chelsey Donn: obviously. Bye.

[01:04:22] Trey Gerrald: Oo,

Review That Review is an independent podcast. Certain names have been redacted or changed to protect the guilty. Executive produced by Trey Gerrald and Chelsey Donn with editing and sound designed by me with voiceover talents by Eva Kaminsky. Our cover art was designed by LogoVora and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

[01:04:44] Trey Gerrald: does veggie grill serve fries? They do, right?

[01:04:47] Chelsey Donn: Yeah, they do. They're good. I think,

[01:04:50] Trey Gerrald: I remember I ate at the veggie grill because it was right next to that psychic. I went to who kicked me out.

[01:04:57] Chelsey Donn: oh

[01:04:57] Trey Gerrald: was like on the corner. So I like ate there first.

[01:05:01] Chelsey Donn: there used to be a veggie grill right next to my gym. So it was like, you know, calories in calories out. Very convenient.



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