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TRANSCRIPT of Episode 74: "Trim Hair Salon"

Review That Review with Chelsey Donn & Trey Gerrald
Episode 74: "Trim Hair Salon"


*Please Pardon any spelling errors!

THEME SONG: [00:00:00] Everybody's got an opinion.

Every Californian and Virginian.

It's so hard to tell who to trust and who to ignore.

Someone's gotta settle the score.

Trey and Chelsey will help you choose!

Whose views win, which ones lose.

Online haters are comin' for you!

Baby, it's time to Review That Review!

[00:00:30] Chelsey Donn: Hello,

[00:00:31] Trey Gerrald: Well, hi there and hello listeners. Welcome once again to Review That Review, the podcast dedicated to reviewing.

[00:00:39] Chelsey Donn: reviews we're just like Cisco Neber only. Instead of reviewing cinematic masterpieces, we rate and review those hilarious, scathing, and sometimes suspicious online reviews.

[00:00:52] Trey Gerrald: And that is Chelsey Donn.

[00:00:54] Chelsey Donn: And that is Trey Gerrald.

[00:00:56] Trey Gerrald: And together we are

[00:00:59] VOICEOVER: A', Review, Queen.

[00:01:03] Trey Gerrald: so trusty.

[00:01:04] Chelsey Donn: So trusty,

[00:01:05] Trey Gerrald: And A' very special cheer A' to all of our members over on Patreon. Now, if you haven't checked it out yet, go to our homepage, Review That Review dot com and click on the word Patreon.

[00:01:17] Chelsey Donn: Do it. Do it now.

[00:01:19] Trey Gerrald: Or if you wanna show support in A' different way, visit Review That Review dot com slash donate.

[00:01:26] Chelsey Donn: let's do

[00:01:26] Trey Gerrald: ChelseyBD, how is ya?

[00:01:29] Chelsey Donn: I'm good. 'I got A' robo vacuum on the loose. 'I did send it home, but it's not seeming to find its home, so hopefully, hopefully it'll find its way home before the end of the episode. Other than the loose vacuum. I'm good. Ready to record. Excited to be here with you. 'I. Got A'. Very sweet message from your husband, David.

[00:01:48] Chelsey Donn: Did he tell you he was gonna call me?

[00:01:50] Chelsey Donn: He called me to thank me for making him our Royal Highness.

[00:01:55] Chelsey Donn: He left me A' very sweet voice now.

[00:01:57] Trey Gerrald: Oh, that's so nice. He didn't tell me that he was very touched.

[00:02:00] Chelsey Donn: A'. Well, I'm very touched that he is such A' supportive fan of the show, and 'I love him almost as much as you do.

[00:02:10] Trey Gerrald: Well, that's very sweet. It's funny. ChelseyBD and 'I have, we talked about this last week, but we have the same background lights and 'I can see when Goldie is walking back and forth because she casts A'

[00:02:21] Chelsey Donn: 'I know, she

[00:02:22] Trey Gerrald: like Peter Pan.

[00:02:24] Chelsey Donn: Yeah. Update the robot Vacuum did find its way home.

[00:02:28] Trey Gerrald: Oh, that was quick.

[00:02:29] Chelsey Donn: Yes. So how are you, Trey? How's your week been?

[00:02:32] Trey Gerrald: Oh, thank you for asking. My week is great as 'I shared 'I now have the iPhone 14, which is A'. Really exciting.

[00:02:41] Chelsey Donn: Oh my God, I'm jealous.

[00:02:43] Trey Gerrald: and that's funny, uh, because I've been editing our episode where you talk about the updates as your Complaint, and I'm in real time having the new iPhone, so it's very funny. But

[00:02:54] Chelsey Donn: you feel superior?

[00:02:55] Trey Gerrald: no 'I, just like, feel free.

[00:02:58] Chelsey Donn: Okay. That's fair. 'I. Don't feel free. I'm still, I'm still, uh, in purgatory with my 11.

[00:03:05] Trey Gerrald: you haven't checked with Verizon to see if you have A' thousand dollars

[00:03:08] Chelsey Donn: 'I. Just 'I, You know what, 'I didn't have time this week, and so it's just, it was lower on the priority list.

[00:03:14] Chelsey Donn: That's what happens. So

[00:03:16] Trey Gerrald: Well, why don't we move forward

[00:03:18] Trey Gerrald: and go into some fetch territory? How do you feel about

[00:03:22] VOICEOVER: Lodge, A', Complaint.

[00:03:23] Trey Gerrald: time?

[00:03:24] Chelsey Donn: I'd love to Lodge A Complaint. Thanks for asking Today, 'I wanna talk about, you know, when you click on an article, maybe it's like top 10 kitchen gadgets that like you gotta have on Amazon or something, and then it's like A' slideshow.

[00:03:40] Trey Gerrald: Yes.

[00:03:40] Chelsey Donn: you have to click through all of them and then like maybe you like.

[00:03:44] Chelsey Donn: Got to that article cuz you were searching for like best spatula on Amazon or something. And like one of the items in the slideshow is the spatula. But now 'I have to click back like A' hundred times to get back to my original search cuz 'I went through the whole slideshow. 'I can't stand that.

[00:04:01] Trey Gerrald: Yes,

[00:04:02] Chelsey Donn: 'I just wish that like 'I could somehow go through A' slideshow and still click back and be out of the article.

[00:04:08] Chelsey Donn: Like why do 'I need to click back 10 million?

[00:04:12] Trey Gerrald: 'I hear that. That

[00:04:13] Trey Gerrald: is so frustrating.

[00:04:14] Chelsey Donn: Just wanted A' spatula.

[00:04:16] Trey Gerrald: 'I wish that you could just make the slide show A' Gallery view and you could just see

[00:04:20] Trey Gerrald: them all, or that the webpage would just not count each slide as A' new page. That's so frustrating.

[00:04:28] Chelsey Donn: It is annoying. 'I. 'I. Don't think I've ever come across this problem in websites that I've designed, but also like whoever these people are that are making these, they must be doing it on purpose so that they're like constantly getting A', You know that like SEO of of their website. Impression,

[00:04:43] Trey Gerrald: Listeners, if ChelseyBD has designed your website, call in and let us know all about it.

[00:04:48] Chelsey Donn: right. Have 'I created problems for you and your visitor? Maybe 'I did and 'I didn't even know. So that's my Complaint. Yes. 'I was looking for A' Spatula. 'I came across this listicle 'I thought, Take A' Gander. And then before 'I knew it, it just, it really put A' damper on the entire search.

[00:05:02] Trey Gerrald: Did you get A' spatula?

[00:05:04] Chelsey Donn: 'I did.

[00:05:05] Trey Gerrald: Was it the Spatty Daddy?

[00:05:07] Chelsey Donn: 'I didn't get the Spatty Daddy though.

[00:05:09] Chelsey Donn: There's also Spatty. Mommy. Do you know that 'I? Think 'I. Think there's A'. Spatty. Mommy, A' Spatty. Daddy 'I. Don't know if there's A'. Grandpa

[00:05:15] Trey Gerrald: Maybe We have the Spatty baby, cuz we have the teeny tiny one to get teeny, teeny things out.

[00:05:20] Chelsey Donn: But 'I think that that was the whole

[00:05:22] Chelsey Donn: thing with the Spatty daddy was that like it's so that you can get the last bit of the

[00:05:28] Trey Gerrald: it's amazing

[00:05:30] Chelsey Donn: Yeah. 'I have A'. 'I actually don't own A'. Spatty Daddy, maybe 'I should get one. Anyway, that's my Complaint. Short and sweet. What is your Complaint this week?

[00:05:39] Trey Gerrald: 'I. Hear you now. My Complaint is also short and sweet. This is like A' personal thing that sort of like bothers me, but. A'. Have you ever had A' friend who whenever they refer to their parents, they always say, Oh, mom said this and dad said this. Instead of saying,

[00:05:56] Trey Gerrald: My

[00:05:57] Trey Gerrald: mom said this, or my dad said this,

[00:06:01] Chelsey Donn: Yes. That's funny.

[00:06:02] Trey Gerrald: it makes me irrationally emotional only because that's not my parent.

[00:06:10] Trey Gerrald: Why are you referring to them as mom? '

[00:06:13] Trey Gerrald: Oh, mom hurt her back and now she's at the icu and you know, 'I gotta go get her prescription for her. Oh, you know, Dad turns 72.

[00:06:24] Chelsey Donn: Do you think that's like A' cultural? Like A' or like if you're from the south, like do you think that's more common?

[00:06:30] Trey Gerrald: 'I don't, 'I actually have two examples in my life, and both are from different coasts

[00:06:35] Trey Gerrald: and both have different, different religious backgrounds. So 'I don't think it has anything to do with culture necessarily. 'I don't E and 'I can't even pinpoint what 'I think it is or what it means. It's just frustrating to me because.

[00:06:49] Trey Gerrald: You're just mi What is that? What is my, Is that A'? What do

[00:06:53] Trey Gerrald: you call? What is my, Is that,

[00:06:54] Chelsey Donn: Verify. 'I Don't know.

[00:06:56] Trey Gerrald: Is that A'? Clarifier? '

[00:06:57] Trey Gerrald: Like you're just missing A' two letter word. So why aren't you saying my mom? Like, it doesn't even take more times. It's like the same syllables as saying, Mama. You could just say, My mom.

[00:07:06] Chelsey Donn: Yeah, 'I think it's probably the same people that are just, they do that with everything. They're just like very personal, like their experience is your experience. S, but it is 'I. Get it? That's annoying. 'I get personally annoyed when my sister will go like, you know, and then 'I was talking to my mom and she said, Blah, blah, blah.

[00:07:24] Chelsey Donn: I'm like your mom?

[00:07:26] Trey Gerrald: Oh, that's weird.

[00:07:27] Chelsey Donn: that's our mom. You don't get to just like claim her for yourself. Maybe it's because she's like, Used to complaining to A' friend or something. So she like doesn't change it when she's talking to me, but she'll constantly be like my mom or my dad, blah, blah, blah. 'I mean, not always, but like every once in A' while she does it and I'm like,

[00:07:45] Trey Gerrald: that's

[00:07:46] Chelsey Donn: I'm here.

[00:07:46] Chelsey Donn: I'm on the line

[00:07:48] Trey Gerrald: Well, this is A' weird, but my sister and 'I, whenever we refer to our parents, we say Mommy and daddy,

[00:07:56] Chelsey Donn: Some, sometimes we go, Mommy and daddy. Depends

[00:08:00] Trey Gerrald: like full on adults. Like my sister has two children, but like 'I would never refer to them and with those words

[00:08:07] Chelsey Donn: In

[00:08:08] Trey Gerrald: or names and to anyone

[00:08:09] Trey Gerrald: else, only with each other.

[00:08:11] Chelsey Donn: That's fair. 'I think that that's probably

[00:08:13] Trey Gerrald: Mandy was like my mommy, then 'I would be like, Excuse me.

[00:08:18] Chelsey Donn: 'I know. It's weird. It's very

[00:08:20] Trey Gerrald: Anyway, if you're ever speaking to me about your parents, please add the word my

[00:08:27] Chelsey Donn: Oh, how do

[00:08:27] Chelsey Donn: you feel, how do you feel like if David said Mom did this or dad did this, and that's like your in-laws,

[00:08:35] Trey Gerrald: That's A'. Good question. Well, 'I think he actually, this is very cultural, but 'I think he says 'I think. He's like,

[00:08:40] Trey Gerrald: Ma. Which is

[00:08:42] Chelsey Donn: but will you say like, will you say like, Ma did this and PA did this, or whatever?

[00:08:47] Trey Gerrald: Think he does say, My

[00:08:49] Trey Gerrald: 'I don't think he's ever referred to my mother-in-law as mom.

[00:08:53] Chelsey Donn: call your mother-in-law Mom when you're like with her?

[00:08:56] Trey Gerrald: No 'I, say Joanne.

[00:08:57] Trey Gerrald: No. 'I. 'I. I. Call them by their names. But wait. Very interesting because 'I at Rash, A', Shauna, we were at A' friend's house and the married husband who now has two kids, was referring to his mother-in-law as mom and 'I thought that was so interesting,

[00:09:18] Chelsey Donn: it's definitely A'

[00:09:18] Trey Gerrald: like '

[00:09:18] Trey Gerrald: I totally picked up on.

[00:09:20] Chelsey Donn: 'I feel like it's like an old school like respect thing. In my mind I'm thinking more with like no 'I think it goes both ways. 'I was thinking more like heteronormative couples like the guy referring to the wife's parents as mom and like there is some sort of like history there, but 'I think it goes both ways.

[00:09:37] Chelsey Donn: Cause 'I think that the heteronormative couple, couple 'I don't know why I'm making it heteronormative. It doesn't need to be. But the point is 'I do think that there's like A' historical. Respect element to calling in-laws mom or dad. Like it makes it seem like I'm really taking you on as my mother and father, as opposed to like,

[00:09:56] Chelsey Donn: Oh, the in-laws,

[00:09:58] Trey Gerrald: But 'I do refer to my in-laws as grandma and grandpa to our dogs,

[00:10:03] Chelsey Donn: right? Yes. And 'I. Think maybe that's where it starts, cuz once you have kids, It gets A'. Little more confused. Okay. This was A' very deep dive into mom and dad and my mom and my dad and mom and pa and all the things

[00:10:18] Trey Gerrald: does remind me of like episode five of this podcast when 'I lodged A' Complaint against pushing send instead of putting punctuation marks, cuz it is equally as '

[00:10:28] Trey Gerrald: bothersome to me.

[00:10:31] Chelsey Donn: Interesting. Okay. Yes, this is, But you know what's funny is that I've gotten more annoyed by that since you made me aware of it. Like I've gotten more annoyed by the like long terrain of like, Hey, how's it going? Like, you know, and the reason why 'I get annoyed is because you can't unread it. So sometimes 'I just like to know what the text message wa like, at least like the beginning of it.

[00:10:54] Chelsey Donn: And now it's like you're forcing me to un. You know what I'm

[00:10:59] Trey Gerrald: Mm-hmm. .Yeah.

[00:11:00] Chelsey Donn: So now that we've

[00:11:02] Trey Gerrald: That feels good. Yeah.

[00:11:03] Trey Gerrald: Let's jump into some reviews. You want to,

[00:11:06] Chelsey Donn: 'I do. 'I do. All right. Let's do this.

[00:11:10] VOICEOVER: Review That, Review.

[00:11:14] Chelsey Donn: As you know, we are your trustee. Review Queens. We bring in reviews from the internet that we feel need to be inspected.

[00:11:20] Trey Gerrald: We read you the review, break it down and rate the impact of the review on A' scale from zero to five Crowns. It's A', very regal process that we like to call.

[00:11:30] VOICEOVER: Assess, That, Kvetch.

[00:11:32] Trey Gerrald: And ChelseyBD, it's you today. What have you got for us

[00:11:36] Chelsey Donn: Okay, get ready everybody, because somebody got A' bad haircut. That's all I'm gonna say for that little tease.

[00:11:43] Trey Gerrald: Uhoh?

[00:11:44] Chelsey Donn: are going to trim hair salon today vis A' VI Yelp. Trim is A' hair salon in. Well, it's interesting because their website is venice, but their dress is in Santa Monica. So trim already right off the bat, doesn't seem to know where they fall. Kim L however, has opinions. So this is Kim L's. One star review of trim. Here we go. Trim offers laughably bad service, top to bottom. It's receptionist in particular, can't seem to keep an appointment straight. My husband made an appointment for A' haircut, but when he dutifully arrived at Trim, he was rudely, told that there was no record whatsoever of his appointment.

[00:12:37] Chelsey Donn: Later that evening, the owner of the salon called and left him A' message confirming that he indeed had had an appointment and apologizing for the error by reception. She even offered to make good by giving him A' free haircut. Herself

[00:12:55] Trey Gerrald: Oh,

[00:12:55] Chelsey Donn: pleased with the owner's kind gesture. He called again to make an appointment.

[00:13:01] Trey Gerrald: 'I. Don't know.

[00:13:02] Chelsey Donn: When he arrived, he was told the owner was unavailable and that A' more junior stylist would be taken care of him.

[00:13:09] Trey Gerrald: 'I know.

[00:13:10] Chelsey Donn: was unfamiliar with curly hair and sliced A'. Huge chunk off the side of his head, leaving A' massive hairless hole where A' lovely lock should be. To add another insult to this follicular manslaughter, when he informed the reception desk that he had been invited back to trim by the owner for A' free cut as recompense for the botched appointment, the receptionist stated that they had no record of the owner's invitation and that he would have to pay in full for the terrible cut.

[00:13:53] Chelsey Donn: Playing the owner's voicemail to the receptionist was not evidence enough to convince her he paid and left A' tip because he is not an animal. Even though trim mis groomed him like A' feral cat, you'll never fool us again. Trim.

[00:14:16] VOICEOVER: Mm-hmm.

[00:14:18] Trey Gerrald: Uh

[00:14:19] Chelsey Donn: What do we think of Kim out 'I mean? This is one of those rare examples where we do have somebody writing on behalf of someone else, which 'I know that like we don't love, but 'I. But 'I still loved the review, so 'I brought it.

[00:14:31] Trey Gerrald: 'I. Feel like Kim l was the winner of her spelling bee in elementary school.

[00:14:36] Chelsey Donn: A'. Hundred percent. Yes. Agree. 'I. 'I was wondering, 'I was like, Should we start this conversation by talking about Kim L's profession?

[00:14:46] Chelsey Donn: I? Think Kim l might be A' lawyer maybe.

[00:14:51] Trey Gerrald: 'I actually think this might be A'. Little harsh 'I think that

[00:14:55] Trey Gerrald: Kim L did not live up to their potential

[00:14:58] Trey Gerrald: and

[00:14:58] Chelsey Donn: Oh.

[00:14:59] Trey Gerrald: hold A' high status job, and so

[00:15:05] Trey Gerrald: therefore they're constantly showing. The education that they once had because they

[00:15:13] Chelsey Donn: That's all they have to show.

[00:15:14] Trey Gerrald: Yeah. That's what, That's how it occurs to me.

[00:15:16] Trey Gerrald: There's no reason

[00:15:17] Chelsey Donn: that cuts deep. Try

[00:15:19] Trey Gerrald: recompense inside of A' Yelp. Review for A' hair salon, that has named itself trim.

[00:15:26] Chelsey Donn: 'I. Think it was sort of funny. 'I. 'I. Like the humor.

[00:15:29] Chelsey Donn: I like the winky humor.

[00:15:32] Trey Gerrald: manslaughter.

[00:15:33] Chelsey Donn: exactly. Follicular manslaughter. Like there was A', Lot of wittiness in this review that 'I liked. I'm gonna leave space for Kim l to be A' real professional, who just like decided to take her Sunday to do this little like creative writing project.

[00:15:49] Chelsey Donn: So 'I 'I wanna leave space for that? Uh, for Kim.

[00:15:53] Trey Gerrald: Honestly, 'I am pleased by the tone of this one star because it's very clear that Trim Hair Salon has dropped the ball multiple times here

[00:16:05] Trey Gerrald: and they're still using levity and comedy and you know, A' Thesaurus.

[00:16:09] Chelsey Donn: Yeah. , Yes.

[00:16:12] Trey Gerrald: though, right off the top here.

[00:16:14] Chelsey Donn: Mm-hmm.

[00:16:15] Trey Gerrald: Kim is saying that they're disappointing from top to bottom.

[00:16:19] Trey Gerrald: What do you think

[00:16:19] Trey Gerrald: the top and the bottom are of A' Hair salon?

[00:16:22] Chelsey Donn: 'I think the top is the hairstylist and the bottom is reception.

[00:16:26] Trey Gerrald: Oh, see, 'I was thinking the bottom is like the clearance rack of shampoos like Paul Mitchell and like the top is like the fitting shears.

[00:16:38] Chelsey Donn: Okay. Maybe, yeah, 'I. Just think that the point, you know, that we're making here is that like everything is just in such disarray. 'I really liked that Kim L again used my favorite in A' one star, which is the compliment sandwich by really, you know, showing like, okay, you know what? Like he went and he made an appointment, then they said he didn't have an appointment.

[00:17:00] Chelsey Donn: And that's annoying. Like that's an annoying thing. Like you. Are presumably A' professional. You don't even have time to write this review. You're such A' professional, right? And you make this appointment to fit it into your schedule, and then you show up and, and the appointment's not there. That's like upsetting enough.

[00:17:17] Chelsey Donn: And then they gave the owner credit by calling and 'I gave the owner credit along with Kim and being like, All right, cool. Like, that's annoying that that happened, but like the owner's gonna make it right? And. 'I mean? That's what was confusing 'I guess to me in the review is that like the owner's there, why is the owner not standing up when they're on site?

[00:17:41] Trey Gerrald: Yeah, they're just preoccupied with something 'I. I'm also curious

[00:17:45] Chelsey Donn: Oh, when he arrived to you told the owner was unavailable. Like do you just mean, does you think that just means that the owner wasn't there? Because 'I assume if the owner was there and he's like playing the voicemail from the owner, that the owner would like show up and be like, That's

[00:17:59] Trey Gerrald: right, or they would honor the appointment that was made.

[00:18:02] Chelsey Donn: Right. Yeah.

[00:18:02] Chelsey Donn: With

[00:18:03] Trey Gerrald: Yeah. I. Wonder what unavailable means. That's A'. Good question. It also occurs to me that this receptionist is maybe the owner's nephew or like niece.

[00:18:11] Chelsey Donn: Interesting. Like related

[00:18:13] Trey Gerrald: Well, just because they keep messing up appointments. So much so that the owner is calling on behalf of the air from reception.

[00:18:20] Chelsey Donn: Right. But they're still working there, like they haven't been

[00:18:22] Trey Gerrald: Yeah.

[00:18:22] Trey Gerrald: That seems like A' termination to. You're

[00:18:25] Trey Gerrald: offering A' free complimentary service to make up for the error. Like 'I Doubt that Kim's husband is the first person that this happened to, or the only person 'I should say that this happened

[00:18:36] Chelsey Donn: 'I. Just think that that's really where like the big fail comes for me is when they're like the husband is playing the voicemail clearly from the owner and they're still like, Nah, don't want to do it. Like what? Even if it's A' matter of like that particular, like the owner. Is obviously able to comp A' haircut cuz it's like their location as opposed to like the individual stylist that's probably getting, like, 'I, don't know what it is, but like 20% or something of the haircut.

[00:19:06] Chelsey Donn: So it's like that person is, is gonna be paying the price for something that like the owner best up to. But the, at the end of the day, it's like, well then it's the owner's responsibility to to dip into her pocket and pay. Junior, Silas, what they're owed for this haircut. Like it's just, it's crazy. It's ridiculous.

[00:19:26] Chelsey Donn: Not that it matters, but like there were other reviews that also mentioned issues with reception. So like 'I don't feel like Kim Al is being A'. Karen here, 'I, think that like this is clearly A' problem. 'I.

[00:19:39] Trey Gerrald: it does occur to me. I'm getting A' story here that perhaps Kim L's husband is sort of like go with the flow. Doesn't wanna like ruffle feathers as Kim says. They're not an animal and 'I think Kim is A' little like. No. Like they

[00:19:55] Trey Gerrald: wronged you. You have to, Yeah.

[00:19:57] Trey Gerrald: You can't pay them. They cut as, When was this review written?

[00:20:02] Chelsey Donn: This review is written in 2018.

[00:20:04] Trey Gerrald: Okay. Just because as A', gay man,

[00:20:07] Trey Gerrald: the phrase hairless hole, uh, lands in A' whole different way. So when you read that out '

[00:20:13] Trey Gerrald: loud, I, mouth, my mo, my jaw dropped. Speaking of '

[00:20:21] Trey Gerrald: heteronormative, '

[00:20:23] Chelsey Donn: I did not even think about that. O M G. Hilarious.

[00:20:28] Trey Gerrald: Wait, it is 'I do know because 'I have straight hair, but David has curly hair. And 'I do '

[00:20:34] Trey Gerrald: know that there is A' distinction and technique when it comes to curly hair. But if you, even if you are A' junior stylist,

[00:20:41] Trey Gerrald: didn't you go to school to learn about curls? Like how do you cut A' chunk? That's A' problem.

[00:20:47] Chelsey Donn: But the term junior stylist is an interesting one. Like

[00:20:52] Trey Gerrald: What

[00:20:53] Trey Gerrald: does that mean?

[00:20:54] Chelsey Donn: Like, is it actually, is it A' Junior stylist in that it's like, Ooh, baby stylist, Like maybe still in A'. Beauty school like doesn't even have the full stylist moniker is, has to have the junior prior, or do you think that in this case Kim is talking about like A' more junior, like A' Junior partner at A' Law Firm where they work?

[00:21:17] Trey Gerrald: Oh, 'I. Don't know. It makes me think of Frenchie.

[00:21:21] Chelsey Donn: Right. I'm totally thinking Frenchie, but Frenchie at least had the dignity to drop out. 'I also think French. She like would've been great if she would've finished just as A' side.

[00:21:31] Trey Gerrald: Really?

[00:21:32] Chelsey Donn: 'I do 'I. Think Frenchie. You know, she just like hit A' rough patch and she let that rough patch stop her.

[00:21:40] Trey Gerrald: She dye her hair pink.

[00:21:43] Chelsey Donn: Everybody's gonna dye their hair pink at one point.

[00:21:46] Trey Gerrald: that does feel to me like science, Like you have to get the right

[00:21:50] Chelsey Donn: get it right. You gotta learn. She's still in school. She wasn't claiming to be A' stylist. To trim. 'I was gonna ask about that, like the difference between curly haircuts and regular haircuts. 'I wonder how. It doesn't seem like her husband was particularly nervous. Like 'I wonder if David gets nervous when he's going to get A' haircut and he has curly hair.

[00:22:14] Chelsey Donn: Like oof 'I Hope. They're really not gonna mess it up cuz there's only certain people that can do this. It seems like husband like was going with A' flow. 'I mean, What was he supposed to do at that point? 'I guess. He had already taken like two days of his time to show off. He was like, All right, I'll get this stupid haircut.

[00:22:28] Trey Gerrald: exactly. 'I also thought it was funny how Kim says that the husband dutifully arrived.

[00:22:34] Chelsey Donn: Yes, there's A'. Lot of great, you know, language in here that 'I 'I mean. My favorite was the, the follicular manslaughter. Nice, nice use of pun there.

[00:22:46] Trey Gerrald: That sounds like A' punk band to me. Follicular manslaughter playing at the

[00:22:50] Chelsey Donn: Do you think they're all, 'I Would think if if follicular manslaughter

[00:22:54] Trey Gerrald: They'd be bald.

[00:22:55] Chelsey Donn: band, they'd all be bald?

[00:22:56] Trey Gerrald: Yes, absolutely. And they would shave audience '

[00:22:58] Trey Gerrald: members' heads like, Yeah.

[00:23:00] Chelsey Donn: Yeah. You wanna go to like the Viper room and see molecular manslaughter later?

[00:23:05] Trey Gerrald: 'I think that's right. 'I think

[00:23:06] Trey Gerrald: that '

[00:23:07] Chelsey Donn: I think that's right.

[00:23:09] Trey Gerrald: 'I mean. Okay. So honestly, this review here, to me, 'I think. There is value here because

[00:23:14] Trey Gerrald: there's clearly an error. Well, there's multiple errors here. First, the receptionist like didn't actually have on the books and sent them away. Then it seems that they actually did have it on the books.

[00:23:26] Trey Gerrald: They just had an error, and so then you get called by the company

[00:23:29] Trey Gerrald: owner, and then the owner offers you A' complimentary, but then they're unavailable. Then the reception person has A' problem once again, so then you

[00:23:37] Trey Gerrald: go to someone, then they. Won't take the cop, even though you're playing the voicemail. So then you have to pay and you've had A', bad haircut,

[00:23:47] Trey Gerrald: and you have to tip like that.

[00:23:50] Trey Gerrald: It's just so many strikes and it's reception like it's the

[00:23:54] Trey Gerrald: gatekeeper. You can't get through the door without dealing with reception.

[00:23:58] Chelsey Donn: It reminds me, did you ever watch that show with like Tabitha?

[00:24:01] Trey Gerrald: Tabitha, Salon

[00:24:03] Chelsey Donn: Yes. Did you watch that show? Okay. It reminds me of that, like if Tabitha was there, like she would be like, You're the front lines of this entire institution. If you mess up the entire ship's going down, we have to shut down the salon immediately and train reception.

[00:24:21] Chelsey Donn: You know, like 'I can just. See that ha 'I like 'I. Think we should call Tabitha and be like, Tabitha, you need to go to trim and see what's going on there. Because 'I do think that trim has potential. Like they don't have, you know, zero stars like they could get there. They, they seem like they're just 'I.

[00:24:39] Chelsey Donn: Don't know. One hair shy of A', tope, 'I. Don't know.

[00:24:44] Trey Gerrald: does come across as truthful to me.

[00:24:46] Chelsey Donn: Yeah. There's so much information here.

[00:24:48] Trey Gerrald: and 'I even said it earlier. It doesn't seem, This doesn't seem fluky. It kind of seems like it's probably typical that this receptionist just keeps losing appointments that they've set for people. 'I just can't believe you would send someone away like, 'I don't understand.

[00:25:01] Trey Gerrald: That seems so odd to me. Also, you brought it up. Why is the owner unavailable? What does unavailable

[00:25:09] Trey Gerrald: actually

[00:25:09] Chelsey Donn: right. Does unavailable mean they're in the back or does Una available mean that they're across the country?

[00:25:14] Chelsey Donn: Either way. Like even if that was the case and the person came in and they were like, This is the arrangement, and they had to leave town for like A' funeral, God forbid, or something like that.

[00:25:23] Chelsey Donn: It's like, well, 'I. I'm curious cause like you'd think at that point the receptionist would handle it no matter what. Like I've. Been an assistant. So like even if my, if something like this had happened with like my boss that my boss like didn't tell me like, Oh, such and such customer is gonna be coming in and they want whatever,

[00:25:40] Chelsey Donn: 'I would still as like their assistant stand up for them and like take the bullet and be like, Oh my God, I'm so sorry.

[00:25:46] Chelsey Donn: There's been like an, you know, emergency and she's not here. But like

[00:25:50] Trey Gerrald: Some

[00:25:50] Chelsey Donn: we're gonna send you on to Stephanie. And she's wonderful,

[00:25:53] Chelsey Donn: you know. Make it happen. So 'I do definitely believe Kim 'I think that there's A' problem here. 'I. Think 'I. Could crown Kim 'I feel like we've considered it all? Is there any 'I?

[00:26:04] Chelsey Donn: Mean spelling, grammar obviously great. We even use semicolons, which 'I don't even know how to use properly. 'I do believe there's like,

[00:26:11] Chelsey Donn: Definitely A'.

[00:26:13] Chelsey Donn: level A' spelling Champ and like A' A' commitment to writing A'. Good review. It's not like one huge chunky long review. We're, we're dividing into paragraphs.

[00:26:24] Chelsey Donn: Looks very, very pretty.

[00:26:26] Trey Gerrald: Yeah, 'I. Think 'I can Crown Kimmel

[00:26:28] Trey Gerrald: dutifully.

[00:26:29] Chelsey Donn: let's dutifully Crown Kim l.

[00:26:32] Trey Gerrald: All right, so ChelseyBD and 'I each have our own set of zero to five crown cards. In an effort to be fair and not influenced by one another, we will simultaneously reveal our Taba A' Salon takeover ratings.

[00:26:45] VOICEOVER: The Queens are.

[00:26:54] Chelsey Donn: Four and A' Half crowns. Four and A' half crowns. The Queens are unanimous. A' Trey. You go first. Why four? And A' half crowns for Kim.

[00:27:01] Trey Gerrald: 'I really like this. Review. 'I appreciate the levity. Even though someone literally got A', chunk of curly hair cut out revealing A' hairless hole on their head.

[00:27:12] Trey Gerrald: 'I took half of A' crown away. Only because 'I think it does get A' little dicey when you're reviewing on behalf of someone else. But 'I really get from Kim's review that they sort of are like pushing their husband to stand up for himself.

[00:27:28] Trey Gerrald: And 'I think that this is yet another extension of that A', and it makes me have A' little bit of hesitancy about making an appointment here, which really feels like, well then I'm never gonna go there.

[00:27:41] Chelsey Donn: Yeah.

[00:27:41] Trey Gerrald: You know, 'I took the half crown off because 'I wanted the first sentence to be follicular manslaughter.

[00:27:48] Trey Gerrald: 'I think Kim really buried the lead with that

[00:27:51] Trey Gerrald: great joke. I think that that would've helped me get the tone earlier on because you know, reading like bad haircut top to bottom, like 'I didn't get that we were gonna be in A' levity territory. So 'I could have passed on by because 'I didn't wanna like get sucked

[00:28:07] Trey Gerrald: into the drama. But 'I Hope Kim is doing really well and 'I hope that they still have their great memories from the spelling bee. So that's why 'I said four and A' half. Really solid review. ChelseyBD, why did you say four and A'?

[00:28:19] Chelsey Donn: 'I said four and A' half for A'. Similar reason 'I can't give A' five crown to somebody that is not like the first person recipient of the experience. So that was the only reason why 'I took the Half Crown. Other than that, 'I really believe that Kim L is an A' plus student. 'I think that if Kim L were listening, she might be A' little upset that she's getting anything but an A' Plus.

[00:28:40] Chelsey Donn: So 'I just wanna clarify. Kim A', you did get an A' Plus in my opinion, on the review itself. It was really well written. 'I believed you. All your points were very clear. You, you said everything in A' way that was both humorous but not shady. You did the compliment sandwich. You, you ticked A'. All of the boxes.

[00:29:00] Chelsey Donn: 'I just simply had to take off the half crown because 'I wanted to hear from hubby. Also, in regards to what you said about this feeling very truthful and maybe keeping you from going to the salon, because if, if like the first line of defense being like an appointment, Is not reliable then where can we really go from there?

[00:29:19] Chelsey Donn: 'I just wanna say 'I. Think this is A'. Really good example for this owner to have stepped in and written A' reply to this review. 'I. Think this is A' Law, right? This is A'. Really easy for the owner of Trim. If you're listening to this review, get on there and like apologize and say, I'm so sorry. You know, 'I had A' family emergency come up.

[00:29:39] Chelsey Donn: You're right, This is completely unacceptable that twice you came. And blah, blah blah. 'I do wanna give you that free haircut And 'I do wanna make it right and show you that we're A'. Great Salon, please come back. You know 'I promise I'll be there, whatever. And hopefully we'll give you great service and you can amend your review.

[00:29:55] Chelsey Donn: Even if that was written there, based on the fact that Kim l did leave space in her review to say this is an owner that responds 'I. Think it could have been very impactful. But unfortunately because we don't have that 'I am left with A' sour taste in my mouth in regards to trim, and that is due to Kim's non shady but truthful review of bad service.

[00:30:18] Chelsey Donn: So 'I think Kim L did an excellent job, certainly worth four, and A' half crowns.

[00:30:22] Trey Gerrald: Yeah, 'I agree. 'I definitely had the same feeling about the reply. I'm surprised that this was four years ago, five years ago, and there's been no

[00:30:31] Chelsey Donn: Right. 'I mean easy, easy. Lo of A' reply. We already are kind of seeing the owner in A', higher light 'I think we could have really made A' difference here,

[00:30:41] Trey Gerrald: Yeah. 'I still have high regard for the owner, honestly.

[00:30:44] Trey Gerrald: But 'I feel like that's why 'I think that the receptionist is like A' relative or like, you know,

[00:30:49] Trey Gerrald: they're pulling A' favor for their friend. Yes. Something.

[00:30:52] Chelsey Donn: right? Something's gotta be A',

[00:30:54] Trey Gerrald: Well, that's fun. Good job. ChelseyBD. That was A' fun. Number of you trim.

[00:30:59] Chelsey Donn: Yeah, trim. Feel free to defend yourself. Call in, Say you fired the receptionist. Let us know. Not writing you off is A' Small business, but definitely some issues to workout. Tabitha, Tabitha, Tabitha, are you listening?

[00:31:13] Trey Gerrald: that's right. '

[00:31:14] Trey Gerrald: A'.

[00:31:15] Chelsey Donn: I. Write my Queen. We did it. We have reached the most regal portion of our show. Trey, who are you? Inducting.

[00:31:24] VOICEOVER: My Royal line.

[00:31:26] Trey Gerrald: Well ChelseyBD today, 'I am actually very excited. 'I am going to induct the Internet's cat.

[00:31:35] Chelsey Donn: What

[00:31:36] Trey Gerrald: Oh, I'm so glad you said what? So 'I don't know if, um,

[00:31:40] Trey Gerrald: you know this or if any of our listeners know,

[00:31:43] Trey Gerrald: but there is A' website called Pearl. P U R R L 'I dot com. Do you

[00:31:53] Trey Gerrald: hear

[00:31:53] Chelsey Donn: like A' tiger.

[00:31:55] Trey Gerrald: So is A' website. What?

[00:32:00] Chelsey Donn: Oh my God. 'I can't!.

[00:32:02] Trey Gerrald: 'I didn't know it.

[00:32:02] Trey Gerrald: Meow. So, okay, so basically there's 1, 2, 3, 4, 5, 6. There's six different modifiers where you can create A', puring, kitty cat. You can make it steady, you can make it lively. You can lengthen or shorten the in and out pers you can make them really far away. A' really close.

[00:32:24] Chelsey Donn: Wow.

[00:32:25] Trey Gerrald: Oh, it's such A' distant kitty cat.

[00:32:30] Chelsey Donn: Dying to know how and why you found this site.

[00:32:33] Trey Gerrald: I'm obsessed with Perley. Oh, it's A' me. Okay. I'm gonna stop it cuz it's A' little distracting. So, Okay. I'm

[00:32:40] Trey Gerrald: obsessed with

[00:32:41] Chelsey Donn: like A' chicken. Okay.

[00:32:43] Trey Gerrald: It did. It did sound like A'. It sounded like A' Little Rooster

[00:32:45] Trey Gerrald: Camp. '

[00:32:46] Chelsey Donn: I.

[00:32:46] Trey Gerrald: I'm obsessed with Perley. 'I. Don't know why it was created. 'I. Don't know what the intention is, but 'I found an article saying this website, there was A' woman that was fostering kittens.

[00:32:58] Chelsey Donn: Okay.

[00:32:58] Trey Gerrald: They were like really rowdy. They, they like hadn't learned to meow yet, but they were like, they wouldn't sleep regular hours. They were really like destructive and they put. This on like A' little um, fob or whatever. And she left the room and she came back and all of the kittens were asleep. Snuggling up

[00:33:17] Trey Gerrald: to the little monitor fob thing that was playing the pers right.

[00:33:21] Trey Gerrald: And then there was this other quote from A' student in college saying that like they would put it on the background because they miss their cat and it helps to like ease their anxiety. And 'I just think it's hilarious that like someone created this AI. Purring kitty cat for like whatever reasons that someone would need that or

[00:33:40] Trey Gerrald: want that or could benefit from that and that people are actually like benefiting from it and using it.

[00:33:47] Trey Gerrald: 'I think it's hilarious. I'm all for white noise, Brown noise, green

[00:33:52] Trey Gerrald: noise, any of this sort

[00:33:53] Chelsey Donn: Green noise.

[00:33:55] Trey Gerrald: Yeah, 'I just saw that video on YouTube the other day and so 'I just think it's hilarious. I'm not necessarily A' cat person. 'I don't have anything against them, but 'I love this. It is comforting to me.

[00:34:04] Trey Gerrald: Those meows did sound like A' Rooster, but um, you know, 'I love it. So for that reason, 'I wanted to induct purley p u r r l 'I dot com so that all of you listeners know that this exists in case you need some help with anxiety. If you want A' creative comforting companion, then go. The internet has A' cat.

[00:34:26] Trey Gerrald: You can meet Pearly today for that reason. Pearl, you are My. Royal Highness for.

[00:34:34] Chelsey Donn: Wow, 'I. Just love that. This episode was about hairless holes and purring kiddies.

[00:34:41] Trey Gerrald: Pusses

[00:34:42] Chelsey Donn: 'I. Didn't wanna say it, but you did.

[00:34:46] Trey Gerrald: Uh,

[00:34:47] Chelsey Donn: man. All right.

[00:34:49] Trey Gerrald: well we did A' Queen. That is another round on the Are You A' Hairless Hole. Rq Ferris

[00:34:55] Trey Gerrald: Wheel of Meowing Pussy Popping Princesses.

[00:35:00] Chelsey Donn: That's right. Thank you for joining us today. If you like what you heard, please tell A' friend.

[00:35:05] Trey Gerrald: If you didn't like what you heard, tell an enemy now. If you'd like the chance to be featured on our show, then please leave us A' review on Apple Podcasts, Spotify, or Pod Chaser. We do have A'. Very simple, cute link. It's Love the review Queens.

[00:35:21] Chelsey Donn: So cute.

[00:35:21] Trey Gerrald: wherever you need to go to leave us those reviews, Queens.

[00:35:25] Chelsey Donn: Or there's A' easy one. Click link in the show night in the show now. Wow, 'I don't know what just happened to my voice. To support the production of our show, please visit Review That Review dot com slash donate, where even A' $1 tip is much appreciated.

[00:35:41] Trey Gerrald: Join our mailing list at Review That Review dot com to stay up to date with all of the goings on in the Queen dumb.

[00:35:46] Chelsey Donn: Hit up our voice mailbox. 1 8 50 review zero. You can follow us on all the socials at the review Queens. I'm at ChelseyBD.

[00:35:57] Trey Gerrald: 'I am at Trey Gerrald. On today's after

[00:36:01] Trey Gerrald: show pod, we are rating and reviewing A' one dot TripAdvisor review '

[00:36:08] Trey Gerrald: for Victoria's Secret,

[00:36:11] Chelsey Donn: Ah. Oh my God, yes.

[00:36:15] Trey Gerrald: It's A' Secret

[00:36:18] Chelsey Donn: Don't tell.

[00:36:19] Trey Gerrald: to find out what made ChelseyBD say.

[00:36:22] Chelsey Donn: And she swooped her hair around and that bitch's hair caught fire in like two

[00:36:26] Trey Gerrald: Oh

[00:36:27] Chelsey Donn: And to find out what made Trey say.

[00:36:30] Trey Gerrald: yes, she gas lit me and 'I was like 11

[00:36:33] Chelsey Donn: Then join our Patreon page at Patreon dot com slash Review That Review to hear our weekly members only after show companion podcast.

[00:36:45] Trey Gerrald: and hairless holes. Make sure you remember.

[00:36:48] Chelsey Donn: Ignore the haters. You're A'. 'I. Can't say it. Ignore. 'I was gonna say Pussy Pop and Queen, but 'I can't ignore the haters. You're A' Queen.

[00:36:59] Trey Gerrald: nonspecific pussy popping Queens.

[00:37:02] Chelsey Donn: Bye

[00:37:03] Trey Gerrald: Bye.

[00:37:05] Chelsey Donn: 'I. Don't know why that's so uncom.

Review That Review is an independent podcast. Certain names have been redacted or changed to protect the guilty. Executive produced by Trey Gerrald and Chelsey Donn with editing and sound designed by me with voiceover talents by Eva Kaminsky. Our cover art was designed by LogoVora and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

[00:37:25] Chelsey Donn: 'I like very much wanna get Tabitha to be on our show. We have to figure out who reps are like that would like be A' major victory just for me personally. 'I love her.

[00:37:34] Trey Gerrald: 'I. Mean 'I. Feel like she was reviewing reviews long

[00:37:37] Chelsey Donn: She was like, Yeah, she's A'. Review Queen. She's A' Queen. Tabitha, if you're listening, Tabitha, can you hear me?

[00:37:45] Trey Gerrald: 'I actually watched Sheer Genius, which was the

[00:37:47] Trey Gerrald: reality show she won. Yeah.

[00:37:49] Chelsey Donn: me too. Okay, great. Well, we're gonna work on that.

[00:37:53] Trey Gerrald: Did she '

[00:37:53] Trey Gerrald: actually win I. Feel like maybe she didn't win, but she was like the fan favorite

[00:37:59] Chelsey Donn: Well, she just had, has such A' great personality in that like she was rocking the like silver hair way before anybody else was really doing the blonde silver thing.

[00:38:08] Trey Gerrald: Yeah,

[00:38:09] Chelsey Donn: Tabitha Henry Tabitha coffee,

[00:38:13] Trey Gerrald: We'll

[00:38:14] Trey Gerrald: talk about her on the after show.

[00:38:15] Chelsey Donn: All right, more on that later.

[00:38:17] Trey Gerrald: Bye.

[00:38:21] Chelsey Donn: 'I was gonna say Pussy popping Queen, but 'I can't!.

[00:38:29] Chelsey Donn: But 'I can't.



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